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Confusion at All Jackpots!

Discussion in 'Online Casinos' started by KasinoKing, Feb 2, 2005.

    Feb 2, 2005
  1. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Meister,
    I saw your little ad above for All Jackpot's special Casinomeister bonus and was very interested as I've not played there before.
    I followed your link, and advice about reading T&C's (As if I wouldn't! ;) ) and got a page with these T&C's:

    Seems clear enough - but then I clicked the link for full T&C's and found this!
    So on the first page it says it is NOT a slots-only bonus - but on the next page it says it IS!

    Could you get some clarification on this for us please? ;)
    Thanks, KK.
     
  2. Feb 2, 2005
  3. venetian

    venetian Dormant account

    Occupation:
    Corp Director for a College
    Location:
    Oklahoma
    I called them and asked if they consider VP a slot....no. But they did tell me three card poker and a few other table games are included. I wish they would've included VP but I'm game to try some slots...I'll let you know how it goes.
     
  4. Feb 2, 2005
  5. Jackpot Factory

    Jackpot Factory Dormant account

    Occupation:
    Content & PR Manager
    Location:
    Malta
    Hi all,

    I'm the Operations Manager at Jackpot Factory Casinos, of which All Jackpots is a member.

    First of all, my apologies for the confusion caused by this issue. Our new welcome bonus is a slots-only bonus, as reflected on the main Terms and Conditions page. Due to human error, the special Casinomeister page contained incorrect information, which has now been fixed.

    However, this was entirely our fault and, as a result, all new players who signed up via the Casinomeister site and deposited before the error was fixed (2am EST February 2nd) will have the original Terms and Conditions applied to them. That means that in addition to slots, 3 Card Poker, Cyberstud Poker, Bonus Paigow, Poker Pursuit and Keno will also be accepted as fulfilling the wagering requirements.

    Apologies once again for the error. On another note, we'd love to hear any comments on the new site and software.

    Regards,

    Operations Manager
    Jackpot Factory
     
  6. Feb 2, 2005
  7. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    :(
    That's fair enough for those who joined already - but what about me? :(
    How about extending this offer to me for pointing out your minor slip? ;)
    (I'm unlikely to join up for slots only - but then, maybe you would prefer it if I didn't! :cool: )
     
  8. Feb 2, 2005
  9. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Tempting offer! I'm a member of All Slots already, but I'm happy to give this one a crack too... Slots only suits me fine :D

    Is it ok to take advantage of this offer if I'm already a member of All Slots?

    Cheers in advance!
     
  10. Feb 2, 2005
  11. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    Slotster,

    From the Announcement on the 'Meister's page:

     
  12. Feb 2, 2005
  13. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    I'm not a member of All Jackpots though..(Well I am now actually, but I wasn't up to a couple of hours ago) I am however a member of All Slots, which is in the same group I believe! I'm just a bit paranoid following my Get Minted/Virgin experience this morning :D (See 'complaints' forum)

    I've signed up and applied. I'm sure I'll be fine.
     
  14. Feb 2, 2005
  15. Macgyver

    Macgyver Dormant account PABnononaccred

    Occupation:
    Student
    Location:
    North Carolina
    Sorry, still too early after a late night last night. :eek2:

    I didn't see the name difference. :notworthy
     
  16. Feb 2, 2005
  17. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    Don't worry about it! At least it fits in with the thread title!!! I do it all the time getting my casino's mixed up with account numbers and names and contact details and casino groups and e-wallets and credit cards and signups and cashback and loyalty rubies and emails and... :eek2:

    Just waiting to hear back on my sign-up bonus - then slots here I come. The playing bit is one part I never get confused with :D
     
  18. Feb 4, 2005
  19. arbster

    arbster Dormant account

    Location:
    UK
    Well, I tried to PM the Ops Manager, but he's opted not to receive PMs, so I'll have to post it here.

    I've been being spammed by All Jackpots since I signed up 2 days ago. Every 10 minutes they send me a "Welcome to All Jackpots" e-mail. I've asked them to stop sending it, but they don't appear to be able to solve the problem. My advice would be not to sign up here until they get their teething problems sorted out - it may not happen to you, but then again it just might do. Believe me, 144 e-mails a day is pretty irritating and it makes it hard to work out when something important turns up. Very annoying.
     
  20. Feb 4, 2005
  21. Black21Jack

    Black21Jack Dormant account

    Occupation:
    Courier driver
    Location:
    Toronto, Ontario, Canada
    I am getting the same welcome email every 10 minutes. They are having a problem with the automailer. I have been having a back and forth with Jackpot Factory support for the past two days regarding this and have resorted to blocking the This email is not visible to you. address. This is really not a big deal and has no effect on their business practices or the actual casino business itself. In this world of computers and online gambling there are certain to be some technical glitches. I would not jump down their throats for it and recommend to people not to play there for this, give them a chance to fix it. If you are having this problem block the address This email is not visible to you. and use the This email is not visible to you. address to communicate with them about this problem until they fix it.
     
  22. Feb 4, 2005
  23. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Fault reported to the relevant people - they should be all over this clearly technical screw-up very quickly.
     
    1 person likes this.
  24. Feb 4, 2005
  25. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    That's totally outrageous! :eek:
    It's almost as bad as the manager NOT letting me sign-up with casino poker games allowed in my WR, after I pointed out their glaring cock-up in their T&C's!
    So far, very unimpressed with this casino, and haven't even joined up yet! :(
     
  26. Feb 4, 2005
  27. Black21Jack

    Black21Jack Dormant account

    Occupation:
    Courier driver
    Location:
    Toronto, Ontario, Canada
    It is not outrageous, it is a technical glitch that happens sometimes. To update' they have fixed the problem and I am not receiving anymore emails.
     
  28. Feb 4, 2005
  29. Vesuvio

    Vesuvio Dormant account

    Location:
    UK
    Coincidentally I got a letter through the post from them this morning - assuming they are part of 'Jackpot Factory: Online Casino Group'. It was good of them to offer 10, but it really would be better if they didn't send it in a colourful envelope with Lara Croft, casino chips and "Casino" and "Free software plus cash bonus" emblazoned all over it.

    Actually, Lara Croft's ok, but seriously, a lot of people don't want everyone who sees their post to know they're gambling at on-line casinos!
     
  30. Feb 4, 2005
  31. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    The email technical glitch should by now have been sorted out, according to my contact - if anyone else is still receiving floods of All Jackpots emails please PM me so I can give you an email address to send one copy of the offending emails to (the techies apparently want to inspect one in detail)
     
  32. Feb 5, 2005
  33. arbster

    arbster Dormant account

    Location:
    UK
    All fixed for me now. No apology, mind you. They might have got miffed with me for replying to each one of them for most of yesterday.
     

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