Confiscated winnings

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I rather not write the brand names. But it’s not Svenska Spel, then there is one left that’s owned by the government and if you are Swedish you know which.

See attached files. I’ve deleted sensitive information. This is print screens from my email.

View attachment 119279

That sounds very weird.
What he is saying is that they only check the name on the account you ask to withdraw to, and not the name on the account the deposits come from.
That cant be possible. No casino would allow deposits from a SE-player as long as they withdrew to a different account.
 
Sees danwibbles post from someone on a different forum, with a similar username.
"? That’s not me."


Asked by danwibble if it could perhaps be your partner, rather than suggesting it could be. But not mentioning you both use that username.
"Yes, im sorry, I was just shocked. It could be my partner yes.
I read some anyway and I’m panicking atm if that’s her."


Dan wishes good luck, and to be more careful. to which you reply with..

Yes, im sorry, I was just shocked. It could be my partner yes.

I read some anyway and I’m panicking atm if that’s her.

Do I even know my girlfriend? Is this what gambling addiction does to people? Does she have debts I don’t know about? Is she suicidal?


Reads a little bit of the troubles written by whoever that person with a similar username is..
"Wow. This is overwhelming. And not in a good way. Yes ofc that’s probably my gf. I can tell by the username because it’s something we use for different things. like our Netflix, play station account and everything like that."



Does sound a little weird mate, to me, reading those responses in that order like that.

Firstly, the fact you both share a similar username for different things, Which is of course entirely possible. But I've never met a couple who do that, and I'd assume its far less common than is the norm for every couple.

And then, instead of being the one to point out it could be your partner, Once it was suggested if it could be your partner, that it's written in swedish...you suddenly then say that yes, of course, it probably is. And you can (you just remembered? ) tell it probably is because its a username you both share for many different things - not just the Internet, in everyday life.


Apologies for another unfounded accusation :p It just sounds a bit weird to me, when reading it like that.. it (to me) almost looks like an attempt at adding the convenience of sharing the username for other things to strengthen your case, after Dan asked if it might actually be her.
 
That sounds very weird.
What he is saying is that they only check the name on the account you ask to withdraw to, and not the name on the account the deposits come from.
That cant be possible. No casino would allow deposits from a SE-player as long as they withdrew to a different account.

you see what I ask and what he answer. The big picture you can again see the time stamps and that I again ask him to confirm.


“2019-12-07 17:53:21(Romance Standard Time, UTC+01:00:00) POBAS PobAdmin

Tack. Bara för att vara 100% säker på att jag förstår vad ni menar — det spelar alltså ingen roll att min sambo är självutesluten, jag kommer få mina vinster ändå?”

Casinot svarar 8 minuter senare:

”Ja ditt konto är personligt, du kommer fortfarande få din vinst.

Registrera bara ditt bankkonto på
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för uttag så blir det godkänt efter ca 1-2.


Med vänlig hälsning

Linus”
 
Sees danwibbles post from someone on a different forum, with a similar username.
"? That’s not me."


Asked by danwibble if it could perhaps be your partner, rather than suggesting it could be. But not mentioning you both use that username.
"Yes, im sorry, I was just shocked. It could be my partner yes.
I read some anyway and I’m panicking atm if that’s her."


Dan wishes good luck, and to be more careful. to which you reply with..

Yes, im sorry, I was just shocked. It could be my partner yes.

I read some anyway and I’m panicking atm if that’s her.

Do I even know my girlfriend? Is this what gambling addiction does to people? Does she have debts I don’t know about? Is she suicidal?


Reads a little bit of the troubles written by whoever that person with a similar username is..
"Wow. This is overwhelming. And not in a good way. Yes ofc that’s probably my gf. I can tell by the username because it’s something we use for different things. like our Netflix, play station account and everything like that."



Does sound a little weird mate, to me, reading those responses in that order like that.

Firstly, the fact you both share a similar username for different things, Which is of course entirely possible. But I've never met a couple who do that, and I'd assume its far less common than is the norm for every couple.

And then, instead of being the one to point out it could be your partner, Once it was suggested if it could be your partner, that it's written in swedish...you suddenly then say that yes, of course, it probably is. And you can (you just remembered? ) tell it probably is because its a username you both share for many different things - not just the Internet, in everyday life.


Apologies for another unfounded accusation :p It just sounds a bit weird to me, when reading it like that.. it (to me) almost looks like an attempt at adding the convenience of sharing the username for other things to strengthen your case, after Dan asked if it might actually be her.


This username is our real names combined in a weird way. The number has a meaning.

I didnt know what it was at first and thought he referred to something I had written. Thats why my first response was like that.

Then I read a bit and understood that it probably is my gf who wrote that... continued reading. Ofc I was shocked. Readingabout a serious gambling addiction and suicidal thoughts... Some things written is not correct at all and don’t add up to real life. Will talk with her about it as soon as i can.
 
I will ask again. How can you accuse me for trying to cheat the system or scam the casinos when I never asked for a refund of the lost deposits, like you can see it’s not the first time I’ve used this card. And the provided screenshots from the again, government owned casino, shows that too. It’s not just me saying things.

I never used a single bonus either.

You are very good at assuming things and accusations overall. So please, enlighten me how I would try to cheat the system if I never used the “loophole” or whatever you wanna call it.
 
Well, if it happens to be true, and that is your partner.. I wish you both all the best moving forward. I appreciate that it would be one tough revelation for you to find out like this.
But hell, maybe it'll in a weird way bring you closer together, and one day you can even name your future child Sajsan :p

All the best.
 
Well, if it happens to be true, and that is your partner.. I wish you both all the best moving forward. I appreciate that it would be one tough revelation for you to find out like this.
But hell, maybe it'll in a weird way bring you closer together, and one day you can even name your future child Sajsan :p

All the best.

Haha i don’t know about that.

Sure thing this has been a fkn rollercoster of emotions. From being lucky winning to, i don’t even know what to call this state of mind Im in atm.

Thank you anyway. We Will see How things Turn out.
 
You are as everyone else free to believe whatever you like. This thread is full of unfounded accusations, people being straight up mean and trying to make me look bad.

I have again, so far, three replies from other casino where I explained that my girlfriend apparently have had some kind of gambling problem and is self excluded. They are still fine with the use of the deposits methods issued in her name, with funds from our joint account. Keep in mind that that’s the Swedish government owned casino aswell.

Still, no one have answered my question. If I tried to cheat the system, playing “risk free” as you accused me for, why in the world haven’t I, in all the time I used this card, a single time asked for a refund for all the lost deposits?!


I will gladly prove that.

Why would I contact the casinos beforehand?

For you who actually read the thread, you’ve seen the emails from the government owned casino. I can provide you with the others aswell.

Your accusations is totally unfounded.

I know it’s maybe strange that I can’t use my own card, but I think I explained why without going in to exact details.
You are as everyone else free to believe whatever you like. This thread is full of unfounded accusations, people being straight up mean and trying to make me look bad.

I have again, so far, three replies from other casino where I explained that my girlfriend apparently have had some kind of gambling problem and is self excluded. They are still fine with the use of the deposits methods issued in her name, with funds from our joint account. Keep in mind that that’s the Swedish government owned casino aswell.

Still, no one have answered my question. If I tried to cheat the system, playing “risk free” as you accused me for, why in the world haven’t I, in all the time I used this card, a single time asked for a refund for all the lost deposits?!


I will gladly prove that.

Why would I contact the casinos beforehand?

For you who actually read the thread, you’ve seen the emails from the government owned casino. I can provide you with the others aswell.

Your accusations is totally unfounded.

I know it’s maybe strange that I can’t use my own card, but I think I explained why without going in to exact details.
It is a joint account. the card is issued in her name. Correct.

You a big
So your so called partner is self excluded.. sorry I missed that.
This is the most absurd story I’ve ever heard..
(And we get lots on here)
Best of luck
 
You a big
So your so called partner is self excluded.. sorry I missed that.
This is the most absurd story I’ve ever heard..
(And we get lots on here)
Best of luck

It’s not absurd. The people who accused me for things make it appear that way. From the start it was simple. I used my own funds from a card issued in my partners name. Gamble, lost. Gambled, won. What makes it “absurd” is that my girlfriend apparently lied to me and that I didn’t know about any problems or self exclusion due to gambling problems.
 
You are as everyone else free to believe whatever you like. This thread is full of unfounded accusations, people being straight up mean and trying to make me look bad.

I have again, so far, three replies from other casino where I explained that my girlfriend apparently have had some kind of gambling problem and is self excluded. They are still fine with the use of the deposits methods issued in her name, with funds from our joint account. Keep in mind that that’s the Swedish government owned casino aswell.

Still, no one have answered my question. If I tried to cheat the system, playing “risk free” as you accused me for, why in the world haven’t I, in all the time I used this card, a single time asked for a refund for all the lost deposits?!


I will gladly prove that.

Why would I contact the casinos beforehand?

For you who actually read the thread, you’ve seen the emails from the government owned casino. I can provide you with the others aswell.

Your accusations is totally unfounded.

I know it’s maybe strange that I can’t use my own card, but I think I explained why without going in to exact details.
Right fer fuck sakes mate do u self a favour and just fucking leave IT least said easiest mended..
 
Think you misunderstood me, probably because English isn’t my first language and I maybe write things incorrectly sometimes.

After looking at your posts which move between well written and conveniently broke I think you use this as an excuse and to your advantage.

And then, instead of being the one to point out it could be your partner, Once it was suggested if it could be your partner, that it's written in swedish...you suddenly then say that yes, of course, it probably is. And you can (you just remembered? ) tell it probably is because its a username you both share for many different things - not just the Internet, in everyday life.

This is just one example of your many contradictory statements in your story.

How can you accuse me for trying to cheat the system or scam the casinos when I never asked for a refund of the lost deposits

Because your story is full of holes and you had a gain to benefit from in the attempt. If i had the time or the inclination i would spend time on a better post but your just not worth it.

You innocently keyed up a casino and got live chat records passed to another casino whilst using a shared card which your girlfriend had self excluded due to a massive gambling addiction and all this time you knew nothing about it. Even though you share cards and accounts and similar usernames etc.

You said people not believing your story is the most hurtful feeling in the world. I would have thought being lied to by your partner and finding out she has kept a massive gambling addiction secret would be worse. Your focus is off and nothing adds up. Your playing to the crowd and probably getting a kick out of the attention.

Each response is as predictably annoying as the previous. Take the energy your putting into this and go repair your relationship if your really that concerned. Whats more important - a bunch of randoms or the relationships that surround you?

If your kosher i will eat my hat!
 
”First of all, I want to be very clear that I do NOT ask for a refund.

My partner and I have a joint bank account. The card linked to the account is issued in her name, as is her name if you use *another method*. I have used this payment method in all casinos, yours aswell, since I have been playing for my own money. I've lost my deposits and haven't thought more about that. Now it is that I managed to win, and then one casino denies me the withdrawal because it turned out that my partner is self-excluded due to gambling-related problems, which I did not know when I asked if it was okay to use payments from our joint account. They believe that all bets will be voided because you should not accept/receive payments from an account/card belonging to a self-excluded player.

What's your opinion on this?”

The answer:

”Hi!

Thank you for contacting Customer Service

Withdrawals are not blocked if you use a deposit account and another withdrawal account.

What we are looking at is the account holder's name on the withdrawal account.

Sincerely

Linus”

Maybe its different on different casinos then.

Gotta love how you wrote that message as the answer from the casino shows that they understood something totally different. Your message should have been.

- hi, I opened an account in my name and verified using BankID
- For deposits, I used a card that belongs to a SE-ed player. She is my girlfriend and the card belongs to a joint bank account we have but only has the one card in her name.
- Do you allow using a card of a SE-ed player to make deposits on my account? I can't use my own card from other bank accounts to make deposits.
- Does the Swedish regulation allow you to pay withdrawals when the deposit is made with a card belonging to a SE-ed player?

Geez, all you do is circling the wagons and still trying to set-up a trail of "positive" evidence that it should be no problem to use a card that belongs to a SE-player.

@Tirilej or @Kroffe To clear this mess up, could you please contact Spelinspektionen on Monday and ask them the questions as above because the OP is tweaking the story in his messages. I would be flabbergasted if they confirm that cards from a SE-ed player are allowed to be used on a player account in a different name. They would have no moral capacity anymore in regards to Responsible Gambling and secondly, would open the floodgates for the 100,000s of Swedes with an active SE.
 
Gotta love how you wrote that message as the answer from the casino shows that they understood something totally different. Your message should have been.

- hi, I opened an account in my name and verified using BankID
- For deposits, I used a card that belongs to a SE-ed player. She is my girlfriend and the card belongs to a joint bank account we have but only has the one card in her name.
- Do you allow using a card of a SE-ed player to make deposits on my account? I can't use my own card from other bank accounts to make deposits.
- Does the Swedish regulation allow you to pay withdrawals when the deposit is made with a card belonging to a SE-ed player?

Geez, all you do is circling the wagons and still trying to set-up a trail of "positive" evidence that it should be no problem to use a card that belongs to a SE-player.

@Tirilej or @Kroffe To clear this mess up, could you please contact Spelinspektionen on Monday and ask them the questions as above because the OP is tweaking the story in his messages. I would be flabbergasted if they confirm that cards from a SE-ed player are allowed to be used on a player account in a different name. They would have no moral capacity anymore in regards to Responsible Gambling and secondly, would open the floodgates for the 100,000s of Swedes with an active SE.

Seriously? I asked the casino if it was okay to use HER CARD even though she is SELF EXCLUDED for GAMBLING PROBLEMS three times in different ways! told them that I used that method for deposit. Read the frikkin mail. THREE MAILS ASKING IT IN DIFFERENT WAYS explaining the situation as I wanted to BE SURE they understood what I meant!!!

You guys fucking turn everything against me. Yeah things might be weird. But no one is answering why in the world you accuse me for trying to scam casinos when I never EVER asked for a refund!!!!! I gambled a lost and left it at that. THAT accusations doesn’t make any sensse and you guys seem to change what you accuse me for all the time.

AFTER I sent the initial mail I asked them this (as provided earlier in the thread)

“That was not really my question.

I have used Swish and cards (in my partner's name as a payment method, which you previously approved. Joint account) I have understood that my partner is self-excluded due to gambling addiction.


Even if I make the withdrawal to my bank account, will the withdrawal be denied due to the deposit method used belongs to a self-excluded player?”

Got the same answer!!!
 
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It's too much to read through everything again but I've only seen that the girlfriend is supposed to be self excluded at L&L group late last year, but I haven't read that she have signed up at Spelpaus.
Spelpaus is from this year and include all casinos that have a Swedish license. Has she signed up there this year?
Otherwise it wouldn't matter what email you send to casinos since she wouldn't be self excluded anywhere else.
If she is then she has at least at two different occasions self excluded and you must of course have known about it.

@Harry_BKK I believe both I and Kroffe are fully aware that the Swedish gambling law would not allow him to use her card for deposits or withdrawals if she was listed at Spelpaus.
If those emails are sent then as you said the wordings are not clear enough, and support are not always in the right.

I suppose there is a way to go around that with using Trustly and Swish maybe, but I'm not sure.

All casinos with a Swedish license are very careful since they seem to really love giving out fines here.
 
Seriously? I asked the casino if it was okay to use HER CARD even though she is SELF EXCLUDED for GAMBLING PROBLEMS three times in different ways! told them that I used that method for deposit. Read the frikkin mail. THREE MAILS ASKING IT IN DIFFERENT WAYS explaining the situation as I wanted to BE SURE they understood what I meant!!!

You guys fucking turn everything against me. Yeah things might be weird. But no one is answering why in the world you accuse me for trying to scam casinos when I never EVER asked for a refund!!!!! I gambled a lost and left it at that. THAT accusations doesn’t make any sensse and you guys seem to change what you accuse me for all the time.

You have always stated you didn't know that your girlfriend was SE-ed, hence, you could not tell the casinos that she is SE-ed. It only transpired after you deposited at Yeti and you filled out the extra KYC form. Never at all the other casinos where you used the card in the previous 12 months. Funny, that is pretty much exactly when your "girlfriend" asked to be excluded at all L&L properties.

Could it be that you are the "girlfriend" who started using the BankID of her "boyfriend" to sign up at casinos and simply used her own card to deposit?

Nowhere do you mention your girlfriend is SE-ed. It was always only that the account is shared.

And please, keep the tone civil, nobody has used swearwords. I say it again, you could have done a PAB and this case would have been handled confidentially, yet you couldn't even wait a day for Jan to look at your account.

1575789239851.png
 
It's too much to read through everything again but I've only seen that the girlfriend is supposed to be self excluded at L&L group late last year, but I haven't read that she have signed up at Spelpaus.
Spelpaus is from this year and include all casinos that have a Swedish license. Has she signed up there this year?
Otherwise it wouldn't matter what email you send to casinos since she wouldn't be self excluded anywhere else.
If she is then she has at least at two different occasions self excluded and you must of course have known about it.

@Harry_BKK I believe both I and Kroffe are fully aware that the Swedish gambling law would not allow him to use her card for deposits or withdrawals if she was listed at Spelpaus.
If those emails are sent then as you said the wordings are not clear enough, and support are not always in the right.

I suppose there is a way to go around that with using Trustly and Swish maybe, but I'm not sure.

All casinos with a Swedish license are very careful since they seem to really love giving out fines here.

According to the OP, she is on Spelpaus, but apparently on a "special self-exclusion" that is not for gambling-related issues. Go figure how that is possible.
 
@Harry_BKK

I asked the casinos to use the card with all the information I had at that time. I didn’t know she was self excluded for any gambling related problems.

Again, I ask you to answer why I would be fine with all my losses and never asked for a refund if I would try to scam the casino?
 
According to the OP, she is on Spelpaus, but apparently on a "special self-exclusion" that is not for gambling-related issues. Go figure how that is possible.

That was what SHE told ME. I’m maybe naive and believed that. With what I know now, yeah stupid.

I’m innocent in all this. The problem lies in the apparent gambling problems my gf have had.

Yes, i have missed a lot when traveling with work as much as I do (standard twice a month) so I do blame myself for this entirely.

I’ve been transparent from the start with all the information I got.
 
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It's too much to read through everything again but I've only seen that the girlfriend is supposed to be self excluded at L&L group late last year, but I haven't read that she have signed up at Spelpaus.
Spelpaus is from this year and include all casinos that have a Swedish license. Has she signed up there this year?
Otherwise it wouldn't matter what email you send to casinos since she wouldn't be self excluded anywhere else.
If she is then she has at least at two different occasions self excluded and you must of course have known about it.

@Harry_BKK I believe both I and Kroffe are fully aware that the Swedish gambling law would not allow him to use her card for deposits or withdrawals if she was listed at Spelpaus.
If those emails are sent then as you said the wordings are not clear enough, and support are not always in the right.

I suppose there is a way to go around that with using Trustly and Swish maybe, but I'm not sure.

All casinos with a Swedish license are very careful since they seem to really love giving out fines here.

I I most of course known about it!??? Not a chance! If I would have known we wouldn’t have this problem. She told me she closed her accounts for other reasons, never did I know anything about any addiction.
 
@Harry_BKK

I asked the casinos to use the card with all the information I had at that time. I didn’t know she was self excluded for any gambling related problems.

Again, I ask you to answer why I would be fine with all my losses and never asked for a refund if I would try to scam the casino?

Geez, shall I put out now my entire guide on how to scam casinos? :rolleyes:

You might have asked a few casinos (you said you signed up at many) where your losses are negligible, so a fight for a refund is not worth it. Classic trick, ask a few to make your case.

You know, your entire story just doesn't make sense. You say, you are new to this and don't play often, yet you opened many accounts and for over a year (as you stated, we don't know that) you got away with using a card that belongs to an SE-ed player to make your deposits and apparently then withdrew to your own bank account via Trustly (which again, is not confirmed, addicts, like your "girlfriend" implied she is, rarely withdraw if ever as they always aim for that bigger win)

It just does not make sense at all. And it all started pretty much after your "girlfriend" SE-ed at L&L citing a severe addiction.

Don't you think that there a few too many coincidences in play here?
 
I I most of course known about it!??? Not a chance! If I would have known we wouldn’t have this problem. She told me she closed her accounts for other reasons, never did I know anything about any addiction.

Is she or is she not on Spelpaus? Since Spelpaus is from this year then it's very important to know if she have signed up. And if she is, then what time did she chose?
 
Geez, shall I put out now my entire guide on how to scam casinos? :rolleyes:

You might have asked a few casinos (you said you signed up at many) where your losses are negligible, so a fight for a refund is not worth it. Classic trick, ask a few to make your case.

You know, your entire story just doesn't make sense. You say, you are new to this and don't play often, yet you opened many accounts and for over a year (as you stated, we don't know that) you got away with using a card that belongs to an SE-ed player to make your deposits and apparently then withdrew to your own bank account via Trustly (which again, is not confirmed, addicts, like your "girlfriend" implied she is, rarely withdraw if ever as they always aim for that bigger win)

It just does not make sense at all. And it all started pretty much after your "girlfriend" SE-ed at L&L citing a severe addiction.

Don't you think that there a few too many coincidences in play here?

I’m innocent in all this. The problem lies in the apparent gambling problems my gf have had.

Yes, i have missed a lot when traveling with work as much as I do (standard twice a month) so I do blame myself for this entirely.

I’ve been transparent from the start with all the information I got.

I can provide you with the emails where it was the casino who asked me to use trustly for withdrawal. I did not chose to do so.

“My name is Sofia and I am your account manager here at * casino * I was the one calling you earlier. I just want to again congratulate you on your great profit, CONGRATULATIONS!

We would also like to ask you to withdraw the profit through the trustly option.

Don't hesitate to contact me if you have any questions and have a nice weekend.

Sincerely,”
 
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Is she or is she not on Spelpaus? Since Spelpaus is from this year then it's very important to know if she have signed up. And if she is, then what time did she chose?

She is on Spelpaus but she told me for other reasons (yeah, this DO sound stupid now) but I believed her. It don’t know for how long.
 
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