joseph1985
Dormant account
- Joined
- Feb 16, 2016
- Location
- UK
Hi all,
I am new to this website but I'm really impressed with the service.
I was hoping someone could offer some advice. I am admittedly a compulsive gambler, although I think I may be getting on top of my problem, I have self-excluded from any gaming websites I have ever been involved with and don't do any other gambling other than the stuff I did online.
Recently, I joined Foxybingo and deposited £200, £300 and £500 (£1000 total). I struck a bonus on the last few spins and managed to win £3000.00 (Hooray).
I made my withdrawal and uploaded my documents for verification, I received an email confirming receipt of the documents and acknowledgement of my withdrawal. So far so good.
I then received an email the following day informing me that my account was suspended as I had previously self excluded on another casino owned by Cassava enterprises. I don't know which casino this is but I also don't deny it either as I have definitely seen a few emails from Cassava over the last few years so fair enough on this point.
Foxybingo, whilst suspending my account have said that they will return my initial deposit of £1000.00, I was just wondering if I have any entitlement to the other £2000.00 that I won fairly and squarely or whether I need to call it a draw and see this as Karma for gambling again in the first place?
Thanks in advance.
Joe
See Related Threads:
I am new to this website but I'm really impressed with the service.
I was hoping someone could offer some advice. I am admittedly a compulsive gambler, although I think I may be getting on top of my problem, I have self-excluded from any gaming websites I have ever been involved with and don't do any other gambling other than the stuff I did online.
Recently, I joined Foxybingo and deposited £200, £300 and £500 (£1000 total). I struck a bonus on the last few spins and managed to win £3000.00 (Hooray).
I made my withdrawal and uploaded my documents for verification, I received an email confirming receipt of the documents and acknowledgement of my withdrawal. So far so good.
I then received an email the following day informing me that my account was suspended as I had previously self excluded on another casino owned by Cassava enterprises. I don't know which casino this is but I also don't deny it either as I have definitely seen a few emails from Cassava over the last few years so fair enough on this point.
Foxybingo, whilst suspending my account have said that they will return my initial deposit of £1000.00, I was just wondering if I have any entitlement to the other £2000.00 that I won fairly and squarely or whether I need to call it a draw and see this as Karma for gambling again in the first place?
Thanks in advance.
Joe
See Related Threads:
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