Complaints can only be posted by Fully Registered members and above. To become a Fully Registered, one must have 50 reputation points, OR 100 posts, AND be a member for at least 30 days. When you become a Fully Registered member, these are the guidelines for complaints:
Complaints can only be posted in the Complaints Section. If you have a complaint concerning online casinos or poker rooms, please refer to our guidelines: Link Outdated / Removed.
All members may "Pitch a Bitch": Link Outdated / Removed
There is a FAQ that explains the PAB process here
You may also contact the casino representative directly. There are many listed here: Casino Representatives
Personally I don't agree with this rule at all:-I have a complain to make,but I'm new to this forum and I dont know if I have the points required for that?? Can someone help me without doing that,I dont want make spam or something like that
So I have given you a bunch of rep points so we will be able to hear your complaint in 30 days time... if you haven't given up and gone to a different forum by then...Complaints can only be posted by Fully Registered members and above. To become a Fully Registered, one must have 50 reputation points, OR 100 posts, AND be a member for at least 30 days.
gaby, read the link maxd provided 2 posts up and follow it, if you have a legit problem he will help you out and if you still dont understand send him a p.m explaining everything the best you can.................laurieOk I'm sorry for that I'm so upset about my probblem and I forgot to do many things these days!
Ok I'm sorry for that I'm so upset about my probblem and I forgot to do many things these days!
I have to apologise for my stupidity here - I somehow missed that bit.Did you read what CM had to say? Did you follow the links?
"All members may Pitch a Bitch" means that newbies can PAB from the get-go. So if the issue is truly urgent then that would seem the way to go, no?
And everyone who signs up are PMd by Vortran who explains everything in detail (see my above post). There should be no questions on how to handle complaints if you can read. Obviously, if English is a second language (or non-language) there will be some not-so-clear points. I try to be patient though
I have received your PAB and will process it today or tomorrow.
I still don't think you've read the PAB FAQ because you've included a bunch of info I specifically asked not be included in the PABs but ... whatever, I'll clean it up as best I can and submit it.
Anyone care to decipher this?
Re: the PAB. You submitted it on the 12 of Jan, I submitted it to the rep on the 13th ... and then we went to ICE and so forth.
True, no reply yet, but the basic issue is that you're complaining about not getting the prize for a canceled tournament _after_ they gave you a $200 bonus for your inconvenience. Sorry bud, this issue ain't gonna be setting anybody's hair on fire.