Question Comp Points with Wagering Requirements and Max bet Rule - Fair?

stevohhh

Full Member
Joined
Feb 25, 2010
Location
dallas,tx
I was playing at an accredited RTG casino, not going to say the name, and yes already contacted the rep :thumbsup:. Comp points had a 10x wagering requirement and a 25% max bet of bonus amount rule.

As comps fall under "Free Monies", the general terms just stated "during bonus play" for the max bet rule, whilst the comp page states comps are "converted into REAL MONEY at any time".

So just a few questions:

1) Completing the 10x wagering means, without breaking max bet, means the funds are "REAL MONEY" right?

2) The "during bonus play" terms don't explicitly state whether or not the max bet applies indefinitely. Was I suppose to implicitly assume that the rule is in place forever?

Full Disclosure:
The withdrawal before this was a manager bonus that was also declined because I played a tournament, the terms cited were not in the general terms but cleverly hidden away on separate page regarding slot tourneys. I have been away from the games for a while but these "AH-HAH GOTCHA" are getting out of hand and on my nerves. I understand max bet rule is in place to protect the casino, but I'm just a gambler, been losing at this place since 2010. Followed the rules up to a point of my understanding, but feel like it's too easy to get :xxx'd.
 
Be careful with Bonuses!
It is crucial  that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.

Please check out our Bonus Section that lists the offers given by our Accredited Casinos. No deposit bonuses, welcome bonuses (AKA sign up bonuses [SUBs]), exclusive bonuses, reload bonuses, free spin bonuses...all this and more!

stevohhh

Full Member
Joined
Feb 25, 2010
Location
dallas,tx
Haha @rena35, you probably know what casino :p , deductive reasoning for the win :thumbsup:

Welp, my inbox says the rep read my message but no response. There's a degree of professionalism missing, a simple "I'm looking into it/ I'll get back to you" would have been nice. I mean I don't want all the bad news at once anyways :oops:.
 
Top