Dirk Diggler
Dormant account
- Joined
- Mar 21, 2004
- Location
- UK
This to me is about trust because the casino has advertised a bonus that the player has met the wager requirements for and then refused to give it to them. I do not trust casinos that do this.
They have not even given them the chance to go back and redo the wagering they haven't counted. If that was me I would seriously consider doing a charge back - the player has complied with their part of the contract when depositing for the bonus. The casino has not.
Whatever MGS want to say about not recording the doubles as wagering is fine - however it doesn't take away from the fact that it is a wager and therefore should be included unless it's expressly excluded.
They have not even given them the chance to go back and redo the wagering they haven't counted. If that was me I would seriously consider doing a charge back - the player has complied with their part of the contract when depositing for the bonus. The casino has not.
Whatever MGS want to say about not recording the doubles as wagering is fine - however it doesn't take away from the fact that it is a wager and therefore should be included unless it's expressly excluded.
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