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cocoa casino chat session

Discussion in 'Online Casinos' started by LOOKAWAY, May 19, 2008.

    May 19, 2008
  1. LOOKAWAY

    LOOKAWAY Senior Wember PABnonaccred

    Location:
    England
    Hi can anyone smell out the bs on this chat session not a hard one. or am i just finishing up after a bad one. ;)

    On another note just got murdered at inetbet reversed my $1.897.00

    Played that new king tut game here was the results i got awhole hour off spinning.

    100x 0.20
    461x 5 first feature payd peanuts

    288x5 next feature

    150x 5 no feature zero balance :thumbsup:

    Thank you inetbet what a :mad: one

    All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. The average wait is 40seconds. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
    All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. An operator will be with you shortly.
    You are now chatting with 'Robert'
    Robert: Welcome to Cocoa Casino's Live Support. How may I assist you?
    you: Hi can i reverse a withdrawl
    Robert: Sure
    Robert: May I have your Login name and email address please?
    you: blah blah blah
    you: are your cashiers in
    you: as its monday now
    you: robert?
    Robert: No, accounting is not in today as it is the weekend, so i can send your reversal request to them and it might take until tomorrow at some point to be completed
    you: is it not monday
    Robert: Today is Sunday
    you: and the time
    you: please
    Robert: I don't know for certain when it will be reversed, it could possibly be sometime tonight, or if not, then during the day of tomorrow
    you: can you not tell me how many hours from now the cashiers get in.
    you: that would help alot
    Robert: They work regular business hours 9am-5pm
    you: yeah but whats the time now where you are at?
    you: can you not just look at your watch
    you: lol
    Robert: right now it's 8.30 pm
    you: so 12 hours from now, so how come you say it can be reversed sometime tonight?
    Robert: Because if the reversal cue gets very long overnight, they have somebody come in for an hour to take care of a few of them, but that all depends on how many of them there are
    you: realy
    you: never here that one before
    Robert: Ok
    Robert: Which withdrawal do you want me to send a reversal request for?
    you: do you know when my withdrawls would be paid anyway
    you: i put in on the 14th
    Robert: It usually takes 1-2 business days which would make tomorrow the second business day
    you: ok then i will leave it
    you: bye
    Robert: Ok, no problem, I won't send a request in
    Robert: Have a great evening
     
  2. May 19, 2008
  3. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Simple. The rep was a bit slow and you were too fast for him. Didnt seem rude or unhelpful though. I have seen plenty worse than him. Have a good day.:D:D
     
    1 person likes this.
  4. May 19, 2008
  5. paul02085

    paul02085 Senior Member

    Occupation:
    Fishing :)
    Location:
    USA
    You are just finishing up after a bad one.
     
    1 person likes this.
  6. May 19, 2008
  7. LOOKAWAY

    LOOKAWAY Senior Wember PABnonaccred

    Location:
    England
    Ok guys fair enough.

    Just had to wait 4 hours to get online as my modem was playing up. :eek:

    Ok its just this bit he said> Because if the reversal cue gets very long overnight, they have somebody come in for an hour to take care of a few of them, but that all depends on how many of them there are.

    Ok now take in mind that they will have someone come in on the weekend to reverse a withdrawl, but will not have someone come in on over time to help with the back logged withdrawls that rival are still having.

    Just my take on things have a good one.

    Tomorrow i am having a day off and going to get my game on! :thumbsup:

    If i get paid that is, otherwise i will be reversing and knocking cocoa out off the game for good. :D
     
  8. May 19, 2008
  9. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Judging by Paul's post in another thread where he was paid by DVG within a day, things may be looking up and you will get your winnings from Cocoa soon. They are from the same group arent they?
     
    1 person likes this.
  10. May 19, 2008
  11. LOOKAWAY

    LOOKAWAY Senior Wember PABnonaccred

    Location:
    England
    yeah you know! ok didnt see pauls other post i guess recent.

    But still others and chuchu were bustings chops about this situation the other day and i dont see why one payment will be the first off many.

    Just dont beleive the comment chat guy said about middle off the night comins to reverse withdrawls sounds like a tall story.

    But i am not mad, if anything it makes me laugh thats just me and tall storys ;)


    ps, maybe it is just me as when ever i read that comment i smile and crease up, but not out loud just quiet like you know. :nod:
     

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