cocoa casino chat session

LOOKAWAY

Senior Wember
PABnonaccred
Hi can anyone smell out the bs on this chat session not a hard one. or am i just finishing up after a bad one. ;)

On another note just got murdered at inetbet reversed my $1.897.00

Played that new king tut game here was the results i got awhole hour off spinning.

100x 0.20
461x 5 first feature payd peanuts

288x5 next feature

150x 5 no feature zero balance :thumbsup:

Thank you inetbet what a :mad: one

All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. The average wait is 40seconds. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. An operator will be with you shortly.
You are now chatting with 'Robert'
Robert: Welcome to Cocoa Casino's Live Support. How may I assist you?
you: Hi can i reverse a withdrawl
Robert: Sure
Robert: May I have your Login name and email address please?
you: blah blah blah
you: are your cashiers in
you: as its monday now
you: robert?
Robert: No, accounting is not in today as it is the weekend, so i can send your reversal request to them and it might take until tomorrow at some point to be completed
you: is it not monday
Robert: Today is Sunday
you: and the time
you: please
Robert: I don't know for certain when it will be reversed, it could possibly be sometime tonight, or if not, then during the day of tomorrow
you: can you not tell me how many hours from now the cashiers get in.
you: that would help alot
Robert: They work regular business hours 9am-5pm
you: yeah but whats the time now where you are at?
you: can you not just look at your watch
you: lol
Robert: right now it's 8.30 pm
you: so 12 hours from now, so how come you say it can be reversed sometime tonight?
Robert: Because if the reversal cue gets very long overnight, they have somebody come in for an hour to take care of a few of them, but that all depends on how many of them there are
you: realy
you: never here that one before
Robert: Ok
Robert: Which withdrawal do you want me to send a reversal request for?
you: do you know when my withdrawls would be paid anyway
you: i put in on the 14th
Robert: It usually takes 1-2 business days which would make tomorrow the second business day
you: ok then i will leave it
you: bye
Robert: Ok, no problem, I won't send a request in
Robert: Have a great evening
 

chuchu59

gambling addict
PABnonaccred
CAG
Simple. The rep was a bit slow and you were too fast for him. Didnt seem rude or unhelpful though. I have seen plenty worse than him. Have a good day.:D:D
 

LOOKAWAY

Senior Wember
PABnonaccred
Ok guys fair enough.

Just had to wait 4 hours to get online as my modem was playing up. :eek:

Ok its just this bit he said> Because if the reversal cue gets very long overnight, they have somebody come in for an hour to take care of a few of them, but that all depends on how many of them there are.

Ok now take in mind that they will have someone come in on the weekend to reverse a withdrawl, but will not have someone come in on over time to help with the back logged withdrawls that rival are still having.

Just my take on things have a good one.

Tomorrow i am having a day off and going to get my game on! :thumbsup:

If i get paid that is, otherwise i will be reversing and knocking cocoa out off the game for good. :D
 

chuchu59

gambling addict
PABnonaccred
CAG
Judging by Paul's post in another thread where he was paid by DVG within a day, things may be looking up and you will get your winnings from Cocoa soon. They are from the same group arent they?
 

LOOKAWAY

Senior Wember
PABnonaccred
yeah you know! ok didnt see pauls other post i guess recent.

But still others and chuchu were bustings chops about this situation the other day and i dont see why one payment will be the first off many.

Just dont beleive the comment chat guy said about middle off the night comins to reverse withdrawls sounds like a tall story.

But i am not mad, if anything it makes me laugh thats just me and tall storys ;)


ps, maybe it is just me as when ever i read that comment i smile and crease up, but not out loud just quiet like you know. :nod:
 

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