Symptoms as always in such cases:
1.Arrogance+incompetence,arrogant incompetence and incompetent arrogance.
2.Zero respect to customer
3.Bizarre (it's not a compliment) documents requests.
4.Other
I just had less than lousy 300 bucks in my AladdinsGold account since October. I decided to try their cashout procedure
I knew they will ask for faxback form which I hate I don't know why. I still think it's a most useless thing they all asking for.I didn't even use Visa for deposit there.
Anyway,that time my scanner was busto and I almost forgot about it.
Some time ago I had enough willpower to send them all the funny pictures they want to see,actually,even MORE than they really need for the proof of address.
I must admit that the same week the same documents were approved and cashouts processed at TWO RTG casinos.A little earlier they were approved at other casinos.
I NEVER had an issue regarding my ID.Sure,I need recent bills/statements from time to time. But-none has questioned my ID,okay?
After some time they email me demanding a VALID ID.
???
Okay,I've sent them another recent photo of the same ID. Not necessary,actually.They have enough hard-and software to see that scan of my ID is genuine and valid.
Their cashier,Daniel,was even so kind to provide me with a Wikipedia link to teach me what my ID must look like
I'm very delighted that you know about such thing as Wiki,congrats,Daniel.
The level of your intelligence is that high that I start feeling jealous.
Several more emails with the same result.They incist they need a VALID ID.
I've told them that I find it very offensive that they state that my government issued ID is I N V A L I D.
It's almost two weeks already.
Looks very similar to this https://www.casinomeister.com/forum...ice-regarding-payment-delay-at-rockbet.31824/
I really do not like these situations. Really,guys(casino reps)I feel like sh!t when something like this occurs. And I'm not going to say thanks to those who make me feel like that Why can't we just be ...friends?!
When I WILL get paid the feeling of disgust will remain anyway.
Honestly,I didn't expect this
(I don't know if I should ask CWC rep not to disclose my personal info here?)
1.Arrogance+incompetence,arrogant incompetence and incompetent arrogance.
2.Zero respect to customer
3.Bizarre (it's not a compliment) documents requests.
4.Other
I just had less than lousy 300 bucks in my AladdinsGold account since October. I decided to try their cashout procedure
I knew they will ask for faxback form which I hate I don't know why. I still think it's a most useless thing they all asking for.I didn't even use Visa for deposit there.
Anyway,that time my scanner was busto and I almost forgot about it.
Some time ago I had enough willpower to send them all the funny pictures they want to see,actually,even MORE than they really need for the proof of address.
I must admit that the same week the same documents were approved and cashouts processed at TWO RTG casinos.A little earlier they were approved at other casinos.
I NEVER had an issue regarding my ID.Sure,I need recent bills/statements from time to time. But-none has questioned my ID,okay?
After some time they email me demanding a VALID ID.
???
Okay,I've sent them another recent photo of the same ID. Not necessary,actually.They have enough hard-and software to see that scan of my ID is genuine and valid.
Their cashier,Daniel,was even so kind to provide me with a Wikipedia link to teach me what my ID must look like
I'm very delighted that you know about such thing as Wiki,congrats,Daniel.
The level of your intelligence is that high that I start feeling jealous.
Several more emails with the same result.They incist they need a VALID ID.
I've told them that I find it very offensive that they state that my government issued ID is I N V A L I D.
It's almost two weeks already.
Looks very similar to this https://www.casinomeister.com/forum...ice-regarding-payment-delay-at-rockbet.31824/
I really do not like these situations. Really,guys(casino reps)I feel like sh!t when something like this occurs. And I'm not going to say thanks to those who make me feel like that Why can't we just be ...friends?!
When I WILL get paid the feeling of disgust will remain anyway.
Honestly,I didn't expect this
(I don't know if I should ask CWC rep not to disclose my personal info here?)
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