Resolved clubworldcasino processing cost $1311

Many casinos have implemented a max bet rule to protect themselves against a certain style of play (you are not permitted to bet more than a certain proportion of your bankroll on a single wager) and simply void the winnings of any players who play in this style.

I have decided not to implement such a rule as I believe that the chance of genuine players being caught by it is too high.
Biting my lip VERY hard... :rolleyes:

KK
 
I know that many of you are curious about this one, and while I cannot discuss the specifics of the OPs account I can give you some of the general back story.

Many casinos have implemented a max bet rule to protect themselves against a certain style of play (you are not permitted to bet more than a certain proportion of your bankroll on a single wager) and simply void the winnings of any players who play in this style.

I have decided not to implement such a rule as I believe that the chance of genuine players being caught by it is too high.

Instead, when we identify this pattern of play with bonuses on a players account we pay the withdrawals but require that the player covers the costs of doing so. We make this deduction from the players final weekly instalment so it may appear to be retrospective, but it fact it all stems from the same play sessions.

It is surely much better to get paid and cover the processing costs yourself than be told that you have fallen foul of a max bet clause and have the whole win voided.

After discussing this with Max I concurred that the terms we had in place covering this were not clear enough and so have agreed to pay the player and to update the terms to clarify our position on this.

Kind Regards
Tom


Sorry i'm still just a little confused. Is this rule in place for players that are only playing with bonuses or is this % of bankroll per bet also for players that are playing with their own money and no bonus?
 
I have decided not to implement such a rule as I believe that the chance of genuine players being caught by it is too high.

Instead, when we identify this pattern of play with bonuses on a players account we pay the withdrawals but require that the player covers the costs of doing so. We make this deduction from the players final weekly instalment so it may appear to be retrospective, but it fact it all stems from the same play sessions.

It is surely much better to get paid and cover the processing costs yourself than be told that you have fallen foul of a max bet clause and have the whole win voided.
You agree you havent got the term, if thats the case, then you cant punish anyone in any way for playing in any way they fancy

How can you "identify"? Basically if the player is up on the casino, you just charge him/her for all the old deposits.

Its not "better to get paid", its completely wrong to penalize a player for doing something which is within the terms.

Once again, a casino decides to add a term, penalize, and then say its fair, but "as a gesture of good will......", its no gesture, it would be wrong to do anything else.

Just my opinion
 
Total B.S. but hell I best not walk on Superman's cape!


EDIT:Tom, maybe you should pay interest (at junk bond interest rates) while you make weekly installment payments, fair enough ,yes!! Right Bryan?????????
 
What the heck?

I have played CW for years and never heard of a processing fee being deducted from winnings. There is no fee to pay an ewallet. There is a flat charge for wiretransfer or check requests under a certain amount.

Is the player talking about the casino deducting the bonus he/she received on their deposit?

If the amount deducted was not a bonus what else could equal this excessive amount. Something is not right!

What fee does the casino incur to pay an ewallet or send a check or wiretransfer. Wiretransfer fees at most banks are $50.00 tops. A check costs nothing unless they go through a 3rd party processor and in that case the fee maybe upto 10% max. But, that is their cost of doing business and should not be passed on to the player unless specifically explained in Tand Conditions, which it is not at CW

Again, what the heck?
 
I hear from the OP that the processing fees that were deducted have been returned. The PAB has been marked down as 'resolved' and 'closed'.
 

Users who are viewing this thread

Meister Ratings

Back
Top