Clubworld fees on deposits

shewoff

Senior Member
webby
mm1
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May 13, 2015
Location
northeast
BMWSTACK I have had the same problem's and Karolina has PM'ed me today.And told me that the processor was going to refund all player's affected. And she said that it may be toward the end of the week say Friday? I'm sure she will tell you the same but I hope this will help also?Peace Out! Out Of The Mist! shewoff
 

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BMWSTACK

Ueber Meister
Joined
Nov 26, 2009
Location
US
Heads up overcharges still happening. Make sure you check your bank statement. The descriptor that starts with DHY*** H***KS S***ZH is always a overcharge.
 

shewoff

Senior Member
webby
mm1
Joined
May 13, 2015
Location
northeast
Hey BMWSTACK! Just a few from my end. I just this week made a deposit at one of the clubworld
group thru the voucher system and I was very surprised to see it come off at my bank as some hotel app?

I made the usual deposit at Aladdin's Gold I believe and when I went to my bank after a terrible play? It was showing $36.67 for a $35.00 charge? This confused me as the main reason I use the voucher system is it is free. Or at least when I use it the amount I deposit is all that show's up at my bank?

So yes it's on again I guess I can't figure out why we poor pep's here in the states get the high hard? Not for nothing but I do wish it would stay the same and please don't bother with my money?

Don't get me wrong here ? I love slot's and I have had many many year's of fun and winning online. But if they can't stop with these charge's then it is an imperfect system and should be corrected. I understand that biz is biz? But it's hard to play when I'am constantly being abused by an imperfect system?

This latest bull is a bit much they have taken a great little way to deposit and made it into a lark.

Let's look at it this way? If you are like me and play several times a week and if we multiple that by 52 then maybe $250.00 to $300.00 a year in these dumb charges?
That is a lot of play that I'am losing? And let us not think about the possible win's?Oh well I'm done here and I hope this time when all is said and done we can get the problem figured out and hope that it stay's fixed? Peace Out! Out Of The Mist! shewoff
 

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BMWSTACK

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Joined
Nov 26, 2009
Location
US
All my deposits are off of just regular credit cards, but your saying it also happens on vouchers? Have you let Karolina know? I know she still knows about this one because I notified her at the beginning of the week. Doesn't seem its going to be fixed.
 

BMWSTACK

Ueber Meister
Joined
Nov 26, 2009
Location
US
Five voucher deposits this week and everyone had an international fee.

FYI.. The fee this thread referes to is an actual overcharge on the deposit amount. The international charge always follows as a separate charge on all credit cad deposits.

For example if you deposited $40.00 in the cashier you would then be able to immediately see (online banking) a charge of say $43.00 ($3.00 overcharge)then a day or 2 later there would be a separate international charge. The international charge always happens but the actual overcharge I believe only happens with one processor. The immediate overcharge of $3.00 is the problem.

I hope I explained it well enough.
 

horseplayer

Dormant account
Joined
Mar 24, 2013
Location
Charlotte, NC
FYI.. The fee this thread referes to is an actual overcharge on the deposit amount. The international charge always follows as a separate charge on all credit cad deposits.

For example if you deposited $40.00 in the cashier you would then be able to immediately see (online banking) a charge of say $43.00 ($3.00 overcharge)then a day or 2 later there would be a separate international charge. The international charge always happens but the actual overcharge I believe only happens with one processor. The immediate overcharge of $3.00 is the problem.

I hope I explained it well enough.

Different situation for me. I have never had international charges when using the voucher deposit. This is something new. Actually, the processor debited a few pennies less than my deposit but then I got the international charge which had not occurred with my bank before.
 

pokerdan

Senior Member
PABaccred
Joined
Jul 6, 2010
Location
LA
I have been overcharged on what looks to be over a hundred deposits. Around 3 dollars per charge. I am very upset. I didn't even realize this was happening until I read the forums here. OMG

I have had hundreds of dollars taken from me.

Example: DEBIT AUTHORIZATION May07 03:21a 9419AT 03:21$ 43.41
this was a $41.00 dollar deposit

DEBIT AUTHORIZATION May06 10:56p 9419AT 22:56 PFA* $ 53.66
this was a $50.00 dollar deposit

Clubworld only lets me go back one month..........

They showed me how to go back further and edited for corrections and to remove merchant names. etc..
 
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pokerdan

Senior Member
PABaccred
Joined
Jul 6, 2010
Location
LA
I am sick to my stomach after finding this.I have just got to February and still see overcharges for literally every single deposit. There are hundreds of deposits. Some charges up to almost 4 dollars. looks to range from 1 dollar to 4 dollars. I have no clue how far I can go back. Talking with support now.

Update:

Spoke to support and they are going to work this out for me.

The charges go back to January ever since Mr.Token was removed. Prior to that I was always charged less $ per deposit. I sent them all my bank statements. At least its only 4 months and 1 week. So it shouldn't be too bad. Still a big chunk of money owed to me though. Thank god I found this post and saw spotted this.
 

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