lettingyouknow
Dormant account
- Joined
- Feb 24, 2009
- Location
- ocean
I do not agree and would like to see in writing where Club World does not considered cancelled withdrawals as deposits. My style of play is I like to play without taking bonuses therefore if I lose i can go to chat and claim a bonus for the deposit I have made. Other players like to take bonuses at the time of their deposit and try to beat the large playthru amount. I prefer the other way depositing and if I am not lucky I request a freechip for my last deposit.
I won over $1000 playing late at night and requested a withdrawal. I was working at home and playing at the same time (bad thing to do) and withdrew all of my over $1000.
In fairness I am including the following chat. For the players that take a match bonus or any bonus for that matter on every deposit they are not allowed to go to chat and ask for a freechip after they have played and lost. For players like me and there are many at Club World we like to deposit and play our own money.
My take is this I could have cancelled a withdrawal and claimed a bonus on that amount and played with it. I of course would not be entitled to go to chat and ask for a freechip. But I did not do that, I feel like #1 It should be writing that cancelled withdrawals ARE NOT CONSIDERED DEPOSITS. And Alex could not provide me with this.
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Alex'
Alex: Hello, how may I help you today?
me: well and you
Alex: i am well thank you
Alex: I have checked your account, and unfortunately the system will not allow me to add a no deposit bonus at present
Alex: i am sorry you did receive a bonus for last deposit
me: why is that when I made over $1000 in deps
me: that is not right
Alex: i have checked and you received over 100% in bonuses last month and so far this month you are already almost at 100% i am sorry but there are no free chips at this time
Alex: I can offer you a 75% match for your next deposit, 20x play through, slots, keno, and scratch cards only, no max cash out.
me: Alex you know I do not play with bonuses
me: and the reversals for over $1000 were considered as deposits
Alex: i am sorry but withdrawals that have been canceled are not considered deposits
me: do you have that in writing i would like to see that
Alex: i am sorry i have checked and double checked for you and we cannot offer you a free chip at the moment
me: I would like to see where you have in writing where cancelled w/ds do not count as deps
Alex: bonuses are given in relation to deposits made and bonuses already received again i am sorry but there is nothing we can add at this time
Alex: you can request promotions department to review this for you
Alex: promotions@clubworldcasinos.com
info: Your chat transcript will be sent toXXXXXXXXXX at the end of your chat.
I also play weekly at Club World and the other casinos in the group.
I won over $1000 playing late at night and requested a withdrawal. I was working at home and playing at the same time (bad thing to do) and withdrew all of my over $1000.
In fairness I am including the following chat. For the players that take a match bonus or any bonus for that matter on every deposit they are not allowed to go to chat and ask for a freechip after they have played and lost. For players like me and there are many at Club World we like to deposit and play our own money.
My take is this I could have cancelled a withdrawal and claimed a bonus on that amount and played with it. I of course would not be entitled to go to chat and ask for a freechip. But I did not do that, I feel like #1 It should be writing that cancelled withdrawals ARE NOT CONSIDERED DEPOSITS. And Alex could not provide me with this.
Chat Transcript
info: Please wait for a site operator to respond.
info: You are now chatting with 'Alex'
Alex: Hello, how may I help you today?
me: well and you
Alex: i am well thank you
Alex: I have checked your account, and unfortunately the system will not allow me to add a no deposit bonus at present
Alex: i am sorry you did receive a bonus for last deposit
me: why is that when I made over $1000 in deps
me: that is not right
Alex: i have checked and you received over 100% in bonuses last month and so far this month you are already almost at 100% i am sorry but there are no free chips at this time
Alex: I can offer you a 75% match for your next deposit, 20x play through, slots, keno, and scratch cards only, no max cash out.
me: Alex you know I do not play with bonuses
me: and the reversals for over $1000 were considered as deposits
Alex: i am sorry but withdrawals that have been canceled are not considered deposits
me: do you have that in writing i would like to see that
Alex: i am sorry i have checked and double checked for you and we cannot offer you a free chip at the moment
me: I would like to see where you have in writing where cancelled w/ds do not count as deps
Alex: bonuses are given in relation to deposits made and bonuses already received again i am sorry but there is nothing we can add at this time
Alex: you can request promotions department to review this for you
Alex: promotions@clubworldcasinos.com
info: Your chat transcript will be sent toXXXXXXXXXX at the end of your chat.
I also play weekly at Club World and the other casinos in the group.