- Joined
- Jan 30, 2007
- Location
- Texas, USA
<hmac1029@gmail.com>
dateFri, Apr 10, 2009 at 4:47 AM
subjectCWC Withdrawal Received
hide details Apr 10 (4 days ago) Reply
Dear XXXXX
Your withdrawal has been received and the finance department are in the process of reviewing it.
Withdrawals are normally processed within 48 hours and we will email you as soon as the withdrawal has been approved.
Thanks for playing with us and if you need anything feel free to contact us.
Regards
Michael
Cashier
ClubWorldCasinos.com
Tom, I am not going to beleagure the point but here is the original email I received when I made my withdrawal. Notice the time. I immediately emailed back and asked for it to be flushed and processed. This was after I had asked CS to flush and was told they would email the cashier. I went to Dallas, TX for the weekend and didn't open my account up again until that evening. That's when I reversed it. But only after I spoke with Live Chat and was told that everyone was busy and it would be taken care of when they could get to it. I explained to you in my reply to your PM why I reversed. I also wanted to redeposit to take advantage of the Easter bonuses.
I was not told that CW would not be processing withdrawals because of Easter or that today is a bank holiday for you and you're not processing today either.
I am sorry you think I am being unfair and maybe I am. I have received great service in the past and just expected it to continue. Club World is a good casino and I will just leave it at that.
dateFri, Apr 10, 2009 at 4:47 AM
subjectCWC Withdrawal Received
hide details Apr 10 (4 days ago) Reply
Dear XXXXX
Your withdrawal has been received and the finance department are in the process of reviewing it.
Withdrawals are normally processed within 48 hours and we will email you as soon as the withdrawal has been approved.
Thanks for playing with us and if you need anything feel free to contact us.
Regards
Michael
Cashier
ClubWorldCasinos.com
Tom, I am not going to beleagure the point but here is the original email I received when I made my withdrawal. Notice the time. I immediately emailed back and asked for it to be flushed and processed. This was after I had asked CS to flush and was told they would email the cashier. I went to Dallas, TX for the weekend and didn't open my account up again until that evening. That's when I reversed it. But only after I spoke with Live Chat and was told that everyone was busy and it would be taken care of when they could get to it. I explained to you in my reply to your PM why I reversed. I also wanted to redeposit to take advantage of the Easter bonuses.
I was not told that CW would not be processing withdrawals because of Easter or that today is a bank holiday for you and you're not processing today either.
I am sorry you think I am being unfair and maybe I am. I have received great service in the past and just expected it to continue. Club World is a good casino and I will just leave it at that.
