Club World (USA)

suzecat

Dormant account
Joined
Sep 18, 2004
Location
California
Payouts at Club USA, which had heretofore rivaled Inetbet's expediency, seem to have slowed to a crawl. Anyone have any info on this?:confused:
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
Actually, a bit like 32Red, Club USA (and UK & Euro) do operate a kind of "ad-hoc" weekend cashouts policy I believe. Most casinos operate a 5 day week accounts department but I know through chatting with them in Vegas that they want to try and look after players at weekends too - but being new it's a kind of "unadvertised" service right now to assist in managing expectations I would guess.

Wouldn't surprise me if it turns up today or tomorrow Suze. They certainly seemed keen to try and impress and judging from your comparison to iNetBet, sounds like they are on the right track, which is always welcome for an RTG - lol.
 

mikekloeg

Dormant Account
webmeister
Joined
Feb 25, 2005
Location
nederlands
got alwash paid within 6 hours olso on saterday
and somthimes within 5 minutes
can i recommed them?
anser is

:thumbsup:

and just cashed out again 500 euro
goodluck
 

clubworld

Rogue casino operator
Joined
Sep 20, 2006
Location
UK
weekend withdrawals

Hi

I try and avoid posting as much as possible since actions speak louder than words however in this case I hold my hands up and apologise for the delay.

Most of our members are used to very fast withdrawals as mikekloeg wrote, sometimes within minutes. The only time there is any delay is if we require docs being sent to us to prove credit card holder verfication or there are other security issues the auditing dept wish to clear up first.

I apologise to suzecat for having to wait 11 hours for her withdrawal, this is due, as Simmo correctly wrote, to our ad hoc withdrawal system over the weekend. We are looking to improve this service in the near future.

I firmly believe that our customer service and operation in general is of the highest integrity and reliability. We intend to keep it that way and improve in areas our members feel we may be lacking.

Please address any questions or feedback to [email protected] and I will reply.

Thanks

Jason
 

greedygirl

Purveyor of Onions
Joined
Jan 19, 2002
Location
Someplace other than where you're at
Hi

I try and avoid posting as much as possible since actions speak louder than words however in this case I hold my hands up and apologise for the delay.

Most of our members are used to very fast withdrawals as mikekloeg wrote, sometimes within minutes. The only time there is any delay is if we require docs being sent to us to prove credit card holder verfication or there are other security issues the auditing dept wish to clear up first.

I apologise to suzecat for having to wait 11 hours for her withdrawal, this is due, as Simmo correctly wrote, to our ad hoc withdrawal system over the weekend. We are looking to improve this service in the near future.

I firmly believe that our customer service and operation in general is of the highest integrity and reliability. We intend to keep it that way and improve in areas our members feel we may be lacking.

Please address any questions or feedback to [email protected] and I will reply.

Thanks

Jason

Top-notch stuff. :thumbsup:

Not only is the player paid in only 11 hours on a Saturday, but an (absolutely unneccessary) apology is made in public with this thread in less than five hours from the point of the original post.

This is the sort of standard all operators should strive to achieve. Well done! :notworthy
 

johnwater

Banned User
Joined
Dec 8, 2004
Location
UK
agreed

Don't have any complaints about this place and this thread confirms my faith in them.

Well done Jason and Club World:thumbsup:
 

kwblue

Dormant Account
webmeister
Joined
Jun 22, 2005
Location
USA
They are definitely a top notch casino. Sorely needed these days.

Good work Club World!
 

LinkMeistress

Dormant account
webby
Joined
Jun 23, 2006
Location
Las Vegas Online
I'm so glad to see Club World Casinos here! I just have to say that from the first time that I've heard about Club World, I've been in touch with Jason who has always been very good to me. Communication was above expectation - even though I didn't even play there until they switched to a much funner software !:thumbsup: I guess that it's been a ?couple years since I've known of them and now that I am playing there, I can honestly say "I feel spoiled"!! You guys have been really great!!

In my experience, winnings are paid very fast!! The only thing faster that I've ever experienced was with 'Instant Neteller' payments! lol Keep up the great work!

I was also very fortunate to meet with Jonathan, Greedygirl, Casinomeister, and I believe ?Spearmaster in Vegas! I just wish I coulda stayed longer and got to know everyone a bit better. But nonetheless, I thought that it was great to meet faces that I'd only read about!!

Cooky
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Classy. WTG Club World and also Inetbet in another thread. I just hope that some players can wake up to the fact that there are many no-hoper RTGs on the scene and that they will be weeded out if no patronizes them. Trust only the reputable RTGs.
 

kwblue

Dormant Account
webmeister
Joined
Jun 22, 2005
Location
USA
I really like Club USA / Club World as well. Very fast payouts and EXTREMELY friendly support and managers. Great work finally on an RTG casino!
 
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