I bought in and played at this site and did very Well on the slots! However after waiting 2 days to get my documents approved, they still have not approved anything and never once contacted me to tell me anything! I just sent a lot more documents and they said it will be another 2 days! I have never had a site take this long to approve my documents in 16 years of playing online! I am not impressed at all, and think this is the worst customer service I have seen in years! I gave back all my winnings waiting around for 2 days. I know that's my fault, but when I can't cash out it gives me the opportunity to keep playing. I just can't believe it would take 4 days to get this done! I really doubt I will play on this site ever again!