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Casino Complaint Club World Casino Withdrawal

Discussion in 'Casino Complaints - Non-Bonus Issues' started by lucky134me, May 28, 2010.

    May 28, 2010
  1. lucky134me

    lucky134me Meister Member

    Orange County, CA
    48 hours?
    I don't think so.

    I have 2 withdrawals pending transfer to my QT account.
    May 24th and May 25th.

    I've sent numerous emails and one Private Message to the Rep here.

    No response.

    Today's chat:

    Lisa: Hello, how are you today?
    Debra Barnes: Hi Lisa...I'm trying to find out why my withdrawal on the 24th has not been processed yet.
    Lisa: Hold on, let me check your account.
    Debra Barnes: Thank you
    Lisa: sorry,at this moment, we have a technique problem with our UseMyWallet account.
    Lisa: it should be done tomorrow.
    Debra Barnes: On a Saturday?
    Debra Barnes: You've had this problem all week then?
    Lisa: sorry about inconvenient.
    Debra Barnes: What makes you think it will be fixed by tomorrow?
    Lisa: i checked with our cashier before they left.
    Debra Barnes: okay. thanks for your help.
    Last edited: May 28, 2010
  2. May 28, 2010
  3. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Havent heard much about this group delaying cashouts so it may be a genuine problem. If you previously had successful cashouts even more so. However, they should flush your account or at least do something to stop your reversing your withdrawal.
  4. May 28, 2010
  5. lucky134me

    lucky134me Meister Member

    Orange County, CA
    Yes, I've had cashouts before and I agree...
    They should flush my account.

    I just have to be a good girl and control my urges. ;)
  6. May 28, 2010
  7. slafs

    slafs Dormant account

    Professional computer geek
    Although I don't know the full details behind this one, I'll make a general statement. This is a common habit at many casinos, even the accredited ones. Since the withdrawals are still paid out within an acceptable timeframe, most people don't think twice about it.

    I think it's a shame that players can't rely on the payout times listed on the casino webpages. In my experience, going on a winning streak is a sure way to get their feet dragging, while a losing player seems to be the best medicine for "slow cashier feet". ;)
  8. May 30, 2010
  9. lucky134me

    lucky134me Meister Member

    Orange County, CA
    I still have not received my withdrawals.:confused:

    General Info
    Chat start time May 30, 2010 12:17:37 PM EST
    Chat end time May 30, 2010 12:25:13 PM EST
    Duration (actual chatting time) 00:07:36
    Operator Nicol

    Chat Transcript
    info: Please wait for a site operator to respond.
    info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
    info: You are now chatting with 'Nicol'
    Nicol: Hi Debra
    Debra Barnes: Hi
    Nicol: as there is some technical problem here ,so the withdrawal for Quicktender will be delay now
    Nicol: but we try to sort out asap
    Nicol: hopefully your withdrawal can be approved on Monday or Tuesday for you
    Debra Barnes: Should I change my withdrawal to ACH?
    Nicol: yes, if you want to , or just wait till monday to see if they can sort out the problem for QT or not
    Nicol: if still not ,just request withdrawal by ACH then
    Debra Barnes: Okay. I will wait until tomorrow. Thank you.
    Debra Barnes: Do I contact you or the cashier by email?
    Nicol: both way, you can always come back to us ,we are 24/7
    Debra Barnes: Thank you.
    Nicol: welcome
    Last edited: May 30, 2010
  10. May 30, 2010
  11. vegetagirl2008

    vegetagirl2008 Mafia Wars Level 472

    No Job Here..
    Brooklyn, New York, United States
    My withdrawal to ACH was unsuccessful and was sent back to the casino, now I have to send it through my Quicktender account which may take days even weeks, well so much for that..
  12. May 30, 2010
  13. Mavin1

    Mavin1 Dormant account

    I have often wondered what 48 hours actually means? Do they mean 8 business hours in a day, do they count the 48 hours day and night, making it 2 days? How is it actually figured?
    It would be nice if the terms made this clearer. :what:
  14. Jun 2, 2010
  15. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Texas, USA
    CW must have gotten their QT problem fixed cause I withdrew last night and it was in my account this morning.
    2 people like this.
  16. Jun 10, 2011
  17. daveboz

    daveboz Banned User

    Last edited: Jun 10, 2011

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