Casino Complaint Club World Casino Withdrawal

lucky134me

Meister Member
Joined
Jan 26, 2007
Location
Orange County, CA
48 hours?
I don't think so.


I have 2 withdrawals pending transfer to my QT account.
May 24th and May 25th.

I've sent numerous emails and one Private Message to the Rep here.

No response.

Today's chat:

Lisa: Hello, how are you today?
Debra Barnes: Hi Lisa...I'm trying to find out why my withdrawal on the 24th has not been processed yet.
Lisa: Hold on, let me check your account.
Debra Barnes: Thank you
Lisa: sorry,at this moment, we have a technique problem with our UseMyWallet account.
Lisa: it should be done tomorrow.
Debra Barnes: On a Saturday?
Debra Barnes: You've had this problem all week then?
Lisa: sorry about inconvenient.
Debra Barnes: What makes you think it will be fixed by tomorrow?
Lisa: i checked with our cashier before they left.
Debra Barnes: okay. thanks for your help.
 
Last edited:

chuchu59

gambling addict
PABnonaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Havent heard much about this group delaying cashouts so it may be a genuine problem. If you previously had successful cashouts even more so. However, they should flush your account or at least do something to stop your reversing your withdrawal.
 

slafs

Dormant account
Joined
Feb 25, 2007
Location
ˈnɔrweɪ
Although I don't know the full details behind this one, I'll make a general statement. This is a common habit at many casinos, even the accredited ones. Since the withdrawals are still paid out within an acceptable timeframe, most people don't think twice about it.

I think it's a shame that players can't rely on the payout times listed on the casino webpages. In my experience, going on a winning streak is a sure way to get their feet dragging, while a losing player seems to be the best medicine for "slow cashier feet". ;)
 

lucky134me

Meister Member
Joined
Jan 26, 2007
Location
Orange County, CA
I still have not received my withdrawals.:confused:

General Info
Chat start time May 30, 2010 12:17:37 PM EST
Chat end time May 30, 2010 12:25:13 PM EST
Duration (actual chatting time) 00:07:36
Operator Nicol

Chat Transcript
info: Please wait for a site operator to respond.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: You are now chatting with 'Nicol'
Nicol: Hi Debra
Debra Barnes: Hi
Nicol: as there is some technical problem here ,so the withdrawal for Quicktender will be delay now
Nicol: but we try to sort out asap
Nicol: hopefully your withdrawal can be approved on Monday or Tuesday for you
Debra Barnes: Should I change my withdrawal to ACH?
Nicol: yes, if you want to , or just wait till monday to see if they can sort out the problem for QT or not
Nicol: if still not ,just request withdrawal by ACH then
Debra Barnes: Okay. I will wait until tomorrow. Thank you.
Debra Barnes: Do I contact you or the cashier by email?
Nicol: both way, you can always come back to us ,we are 24/7
Debra Barnes: Thank you.
Nicol: welcome
 
Last edited:

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
I have often wondered what 48 hours actually means? Do they mean 8 business hours in a day, do they count the 48 hours day and night, making it 2 days? How is it actually figured?
It would be nice if the terms made this clearer. :what:
 
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