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Resolved Club USA problem - login page not https

Discussion in 'Casino Complaints - Non-Bonus Issues' started by dodecahedron, Feb 15, 2010.

    Feb 15, 2010
  1. dodecahedron

    dodecahedron Dormant account

    Occupation:
    Retired
    Location:
    N.E. US
    I was looking at the Club USA casino, and wanted to try the instant version of their software for free. So I go to the login page and then click the link to the registration page. UH-OH, a frame pops up without the usual toolbar, and the page location is "http" note the lack of the secure "s". So I went back to the login page, and it too is "http". Now I go to the address bar and fix the address to include the secure access "https" and I get a 404 error (page not found).

    Sorry ClubUSA, theres absolutely NO WAY you get my private info UNSECURED... no Password, no mailing address, no birthday... NADA!!! I would ask other folks here to check into this casino and others in the ClubWorld group.

    TIA
    dodecahedron
     
  2. Feb 16, 2010
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Good point and good catch. I've modified the title of this thread slightly to highlight the 'https' issue here.
     
  4. Feb 16, 2010
  5. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Thanks for raising this one.

    We did some security updates to our webservers yesterday which unfortunately caused some problems with the flash casino SSL certificates. We have been urgently working on the problem since and I can now confirm that it has been fixed.

    Kind Regards
    Tom
     
    4 people like this.
  6. Feb 17, 2010
  7. dodecahedron

    dodecahedron Dormant account

    Occupation:
    Retired
    Location:
    N.E. US
    Thanks muchly for the quick response, and corrective actions. Those have been fixed, and the login/signup is secured.

    Presuming there is still work going on, I'm getting a warning that when going to certain games, notably Video Poker, that there is non-encrypted information to be sent, that can easily be read by a third party.
     
  8. Feb 17, 2010
  9. clubworld

    clubworld Rogue casino operator

    Occupation:
    Casino Manager
    Location:
    UK
    Thanks again :thumbsup: We noticed that this morning and applied the fix. The problem was the flash object trying to connect to adobe (the link used if you don't have flash installed) via http and not via https. There were no security concerns, just a warning popup.

    Kind Regards
    Tom
     

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