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Club Gold Casino, Any Experience

Discussion in 'Online Casinos' started by spintee, Nov 21, 2013.

    Nov 21, 2013
  1. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Hi all, Just a short 1, I see club gold is on the fire list, I signed up and instantly chat came up, a few seconds later I got a phone call, Bit strange as it was a withheld number? Welcoming me to the site, Seemed decent bloke named hulk, Well £20 deposit went in a blink of an eye along with the 400% bonus, But I was ask did I want the free chips b4 I deposit, I said no I takke the depo bonus first, Any way after 0p left I couldt get hold of chat, Maybe only working hours but next day I got 50 free chips but came with a stagering 75x wager and no progresive slots or brandded slots,

    So has any 1 played there or had any trouble? So far so good managed to get up to £350 but only problem is it does not show what wager left to play, Any info will be great,
    Easy Gambling All,and thank you in advance
     
    1 person likes this.
  2. Nov 21, 2013
  3. kazzi

    kazzi Experienced Member

    Occupation:
    Unemployd
    Location:
    Denmark
    I havent deposited there in a long time, but never had a problem getting paid aslong you follow the wagering rules for bonuses, it does take 4working days to get paid which is a bit long and reason i stopped playing there i want my money in max 24hrs.
     
    1 person likes this.
  4. Nov 21, 2013
  5. gagamel

    gagamel Professional smurf hunter MM

    Occupation:
    Care Manager
    Location:
    Switzerland
    I play there regulary and never had a problem. CS is great, friendly and helpful. They give a lot of bonuses for all games without max. bet restriction, the free chips have game restrictions. If you make a deposit you can choose to take the bonus or to decline. After a deposit you can ask CS for free chips, they give me always some, depends on your deposit amount.
    Negative in my opinion: the bonuses are sticky and the 4 days pending time, but that`s Playtech.
    It`s the last PT casino I visit regulary. They have all my favourite games, for me a good place.
    And they have a Rep here if you have an issue.

    Cheers and good luck
     
    2 people like this.
  6. Nov 21, 2013
  7. mrmark21

    mrmark21 Meister Member

    Occupation:
    Telecommunications Consultant
    Location:
    australia
    Fantastic casino. Dino (the owner) is down to earth and understanding. Strikes me as the kind of guy that will happily have a chat. The CS is great really on the ball and friendly. They look after their players.

    They have frequent bonuses generous with moderate WR. Plenty of free chips and the best thing is they pay. Sounds to good to be true with their bonuses but it's not. When I first joined they had regular wagering free promotions but I think they got rid of these as there were players abusing the bonuses. Also some players were compaining about not being able to play progressive/marval slots which are excluded or accidentally playing them and having their WR increased. I personally never had an issue with playing the right games as they are listed very clearly.

    I think they should go for BOF that's if you couldnt tell already ;) But yeah as Gagamel said the only negative is pretty much the four days pending time but they are Playtech (which I think tend to have longer processing times).
     
    1 person likes this.
  8. Nov 21, 2013
  9. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    They will pay you if you havent broke the progressive rules and also max wd on free chip is 50dollars(£30) or in very rare cases 2x the free chip

    Their Live help is quite good so try them and they will let you know the wagering and max cashout limit
     
    1 person likes this.
  10. Nov 21, 2013
  11. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Yes, 4-day pending in line with the small PT sites, and unlike Boyle/PP etc. who pay instantly almost. The site has a rep here, Dino? so rest assured you'll be OK with them, no complaints since they came on board here AFAIK.
     
    1 person likes this.
  12. Nov 22, 2013
  13. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    Regular and satisfied player here. To check on your wagering, contact live chat. They do work 24/7, so within casino client open online chat. If you don't get someone, try again in a minute or two.

    Fantastic support, among the best in the business.

    Wagering is high on the free chips, but they offer lots of them to regular depositors.

    As others have said, withdrawal times are lengthier, but my last two withdrawals to e-wallets were next business day (past week).

    One drawback, and perhaps major depending on what kind of player you are, they have low monthly withdrawal caps, starting at 5K for new players.

    If this doesn't meet your needs, try contacting the casino manager to see if other arrangements may be made. Terms do say you can ask, and if you are a high roller, $5k may not meet your needs.
     
    1 person likes this.
  14. Nov 22, 2013
  15. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Occupation:
    salesman
    Location:
    portugal
    they.have.changed.that.to.72.hours.at.4.or.5.months.(of.course.and.like.is.usual.in.playtech.and.not.only,.weekends.does.not.count)
    and.actually.my.last.withdrawal.was.received.with.that.time
     
    1 person likes this.
  16. Nov 22, 2013
  17. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    I am really quite surprised in this thread, I was going to advise the OP to stay away and run.

    FYI these guys are technically not licensed by any government but by a master license holder in curacao.
     
  18. Nov 22, 2013
  19. Dino G

    Dino G Dormant account webby

    Occupation:
    Casino Manager
    Location:
    Malta
    Hi All,

    Firstly I want to thank spintee for joining us at Club Gold and would like to offer my assistance should it be required in the near future.

    I also wanted to thank all the other members for their kind words and feedback which has definitely been taken on board.

    Lastly, to address the comment regarding our gaming license, Club Gold Casino would like to advise that the licensing regime in Curacao is such that the government issued master licenses to a handful of qualified organizations many years ago, including Gaming Curacao, our own licensing authority. The holders of the master licenses have the power to sub-license other operators and this is in fact the only way to obtain a Curacao gaming license today, as no more licences are being issued by the government. The master license holders are obliged to comply with the regulations laid down by the Curacao government in relation to online gaming and to supervise their sub-licensees, so as to ensure that they also comply with the regulations. Failure to comply with the regulations would result in the suspension of a license, whether at the level of the master license or sub-license, which ensures that the fact that the license is not issued directly by the government in no way reduces the regulatory obligations imposed on the casino.

    Best regards

    Dino G
    Club Gold Casino
     
    4 people like this.
  20. Jan 15, 2014
  21. theapple

    theapple IR hates apples

    Occupation:
    i work... slave labor sort of work. like most of u
    Location:
    far far away
    might be a bit of necro but couldnt find another cgc thread so ill have to ask here instead

    whats up with your wr, every now and then i would get a 'superhyperamazing' bonus offer with so called low wagering (or thats what offer says). just got this one, and not sure who excatly would find it attractive, but its really a no go in my eyes :p

    Quick, grab yourself this fantastic bonus of *200% with low wagering, for a deposit of 25 up to 100 €/$/£.

    T&C
    This bonus carries 50 times wagering requirements (deposit + bonus) and the bonus itself is not redeemable, meaning that anything in excess of the bonus amount credited can be withdrawn (winnings)

    so let say u deposit 100, get 200 bonus u have to wager 300x 50 = 15k?? low wagering, seriously? -.-
     
    3 people like this.
  22. Jan 15, 2014
  23. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Nothing to stop you starting your own brand new thread...


    Assuming that is slots wagering - you are right - that is INSANE! :eek2:
    If I worked at that casino I would be seriously embarrassed to see wording like that being used to describe one of the worst bonuses anywhere on the net!

    KK
     
  24. Jan 15, 2014
  25. theapple

    theapple IR hates apples

    Occupation:
    i work... slave labor sort of work. like most of u
    Location:
    far far away
    no its slots only bonus with a twitch. most bonuses offere lower % wagering on non-slot games, this one isnt like that though. its a bit... different. lol

    T&C
    This bonus can be played on slots games only. Any wager on non-slots games will result in voiding the bonus+winnings. Maximum bonus amount is 200 €/$/£. This bonus carries 50 times wagering requirements (deposit + bonus) and the bonus itself is not redeemable, meaning that anything in excess of the bonus amount credited can be withdrawn (winnings)

    it only gets better, because its also a phantom bonus :eek:
     
    1 person likes this.
  26. Jan 15, 2014
  27. Greigssy

    Greigssy Senior Member

    Occupation:
    Electrician
    Location:
    Scotland
    I've recently joined Club Gold and was surprised with the sheer amount bonuses I have been offered. Any match bonus I've took, including welcome bonus, have had a WR between 15 and 18 x(deposit+bonus).

    Last Friday I was offered 100% on every deposit I made with a WR 18x(d+b),I've cleared the WR twice and I'm in profit. The only other Playtech I've played recently was Ladbrokes this has a horrible 30x(d+b) and all I get offered is 25% weekly.

    The four days pending is a pain but the difference here is weekends count as pending days and elsewhere they don't as its 4 business days.
     
    2 people like this.
  28. Jan 16, 2014
  29. Dino G

    Dino G Dormant account webby

    Occupation:
    Casino Manager
    Location:
    Malta
    Hi theapple,
    Thank you for your feedback regarding this promotion.
    I have definitely taken on your comments along with those provided by KasinoKing and will pass them on to our marketing team.
    Please also keep in mind that you are free to PM me at any time should you have any issues or questions regarding our bonuses or your account as I am always happy to assist.

    With regards to our promotions, the regular 100% weekly VIP bonus that you initially receive carries WR of 18 times and if you exceed the weekly threshold, the WR on the bonus for your subsequent deposits is currently at 13X.
    With regards to this specific 200% bonus, every now and then we offer bonuses which are outside the regular VIP scheme based on player demand. Club Gold Casino regularly runs surveys through different methods to receive player feedback and although this bonus may not be appealing to all players, it is one of the results from the feedback received.
    This obviously does not compromise the alternative use of the regular weekly VIP bonuses with lower wagering, but rather expands the selection of bonuses a Club Gold Casino member can receive.
    As mentioned above, should you have any further questions, please feel free to PM me.
    Best regards
    Dino G
     
    1 person likes this.
  30. Jan 16, 2014
  31. randomiam

    randomiam Meister Member

    Occupation:
    n/a
    Location:
    australia
    my review ive been playing there a fair while

    it is a decent playtech casino that will pay evrn if it takes longer than they say
    cons there are a few in my book
    1 bullshite bonus wagering rules horrid and massive
    2 cash-back bulshite wagering it beyond clearing even if you where up a grand when you started
    3 loyalty points after alot of deposits im still sitting at 3700 so takes the cost of a house to get a crappy $40 out as 4000 is the min claimable points
    4 dont have all the latest and full list of games are way behind even the "winner" casino group has those lol
    ok heres the pros
    1 they actully pay
    2 ok if your a cash player and never take a bonus
    3 not much downtime
    4 ummmmm sorry
     
    1 person likes this.
  32. Jan 17, 2014
  33. Dino G

    Dino G Dormant account webby

    Occupation:
    Casino Manager
    Location:
    Malta
    Hi All,

    Once again I would like randomiam for the feedback and would also like to clarify that our regular match deposit bonuses on each VIP level, have fairly low wagering.
    We do offer occasional higher % match deposit bonuses with higher wagering respectively.
    Furthermore some of the comments above appear to be incorrect as we currently offer an Insurance bonus and not a cashback bonus.
    A cashback bonus will be offered in our upcoming newsletter and this will be free cash with no restrictions.

    With regards to the comp point conversion I would like to rectify by mentioning that the conversion amount depends on the VIP level and that the higher you go, the less you have to play in order to convert. Players however are able to reach the conversion tier fairly quickly by also using the match deposit bonuses.
    As for the games we are expecting Playtech's most recent release so as to be able to offer a series of new games and this normally announced through our monthly newsletter.

    Best regards
    Dino G
     
    2 people like this.
  34. Jan 17, 2014
  35. Booo73

    Booo73 Experienced Member MM

    Occupation:
    Homemaker
    Location:
    Canada
    I've been playing for a few years at GC and have had no problems. I do however, have to agree that the comp point conversion is rather high. I've only been able to cash in my comps on 1 or 2 occasions but have made alot of deposits and played even more. That's the only issue I've had with them. Great selection of games, good support, and tons of bonuses for regular players. And of course Dino, one if the best reps around.
     
    1 person likes this.
  36. Jan 18, 2014
  37. theapple

    theapple IR hates apples

    Occupation:
    i work... slave labor sort of work. like most of u
    Location:
    far far away
    well while cashback sounds quite nice, in reality its just play money :p

    maybe you could adjust that % a bit (not offer 100% cashback for instance, lol) and make it smaller, but without ridiculous terms this time around.

    for all interested, cashback promo offers 100% cahsback over the weekend, but it comes with some relatively... impossible terms.

    something like - wager it 85 times, with max cashout being 2x your cashback bonus.

    just to show what i think of it, i prefer william hill 10% cashback with 1x wr than your 100% cashback with 85x wagering and 2x max cashout :(

    and yes, comp points conversion is higher than in most other playtech casinos too, but with so many promos they have i think it should be a bit higher, but not that much though?

    hope that helps
    theapple
     
    1 person likes this.
  38. Jan 18, 2014
  39. Dino G

    Dino G Dormant account webby

    Occupation:
    Casino Manager
    Location:
    Malta
    Thank you once again theapple for your input.
    Once again I must reiterate that what we are currently offering is an insurance bonus and not a cash back.
    We will be also introducing a 15% cash back which, will in fact be free cash and therefore will carry no requirements.
    The details can be found in our recent newsletter.
    I hope this will improve further our member's experience at Club Gold Casino.

    Best regards,
    Dino G
     
    1 person likes this.

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