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Club Gold Casino Affiliate Manager

Discussion in 'Introduce yourself! (New Members)' started by CarmelCGC, May 20, 2011.

    May 20, 2011
  1. CarmelCGC

    CarmelCGC Dormant account

    Occupation:
    Casino Affiliate Manager
    Location:
    Malta
    Morning all, my name is Carmel and I'm the Affiliate Manager for Club gold Casino, one of the latest casinos to join the Playtech stable.

    I joined this forum to assist players with any questions, problems, or issues they might have with our Casino. I work very closely with the Casino managment team, so rest assured that action will be prompt and resolved in the best way possible.

    Obviously it will be much better if yhere are no problems......but just in case, drop me a line :)
     
    2 people like this.
  2. May 20, 2011
  3. SlotMonster

    SlotMonster SoftSwiss Representative webmeister

    Occupation:
    Manager
    Location:
    Somewhere in eternity
    Hello Carmel, and welcome to the forum! :thumbsup:

    Nice to see management pool growing, so more chances any problem will be solved :thumbsup:
     
  4. May 21, 2011
  5. felicie

    felicie Ueber Meister PABnononaccred

    Occupation:
    self employed
    Location:
    somewhere else
    Nice to meet you Carmel. :) Haven't been allowed to play your software for years now and I still miss it. :( Welcome to CM.
     
  6. May 21, 2011
  7. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    Welcome to the forum Carmel :)
     
  8. May 22, 2011
  9. jod5413

    jod5413 Is That Better?

    Occupation:
    having a good time doing anything
    Location:
    somewhere on the planet
    Nice to meet you, Carmel!

    Like Felicie said, I always loved Playtech platform. I am hoping that one day, in the not too distant future, we will be able to play it again in the USA.

    Anyways, Welcome! :thumbsup:
     
  10. May 22, 2011
  11. Pulver

    Pulver Senior Member PABaccred webmeister

    Occupation:
    Technical
    Location:
    Tellus
    Welcome aboard :thumbsup:
     
  12. May 22, 2011
  13. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Hello Carmel and welcome!

    My first constructive feedback is the wagering on your welcome bonus is really over the top.

    35x D+B with basically only slots is very player un-friendly. It certainly puts me off trying Club Gold.
     
    1 person likes this.
  14. May 24, 2011
  15. Chron

    Chron Dormant account

    Occupation:
    whatever comes up in priority
    Location:
    East Sussex
    Hi Carmel,
    nice to have you here as a new memeber of CM.

    :cheers:
     
  16. May 25, 2011
  17. 1366613

    1366613 Senior Member

    Occupation:
    student
    Location:
    A
    Welcome :thumbsup:
     
  18. Jun 15, 2011
  19. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Well I have to say I'm completely underwhelmed with my experience so far. I went to the website and plastered on the main page of the website it says, "Receive $20 free" I downloaded and signed up and didn't get any freebie. They don't have live chat so I decided to write to support to find out why - maybe an expired offer, maybe because they're sister casino to someone I have an account with, maybe they don't give out freebies to Canada. If they're related to a casino I already have an account with, I'd like to know before depositing.

    That was approximately 12 hours ago and still no response to my email. :rolleyes: So it doesn't bode well for a long term relationship. JMO
     
  20. Jun 15, 2011
  21. mattsgame

    mattsgame Ueber Meister CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    Hey chayton .

    I inquired about the same bonus to test them out, I received this reply.


    Thank you for contacting Club Gold Casino regarding our sign up bonus.


    Please note that you will receive a special no-deposit bonus code for 20$ when you register an account with Club Gold.


    Once you are in the lobby, a dedicated account manager will contact you through the available chat application and provide the bonus code.


    This bonus is exclusively for players who do not come through an affiliate.


    Cheers
    Matt
     
    1 person likes this.
  22. Jun 15, 2011
  23. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Thanks Matt - the issue wasn't so much the ND bonus but the lack of response to my email.

    But I logged in to the casino today and there was live chat available (so they have it but not 24/7) and chatted with a very nice person there who told me that it showed that there was a response sent. While on chat he tried sending me several emails which I didn't receive - I had him switch to an alternate email address and it worked fine. So it wasn't that they didn't respond, it's that I didn't receive the mail.

    But it seems as though their mails are being blocked by my ISP, which rings some warning bells but maybe it's a false alarm.
     
    1 person likes this.
  24. Jun 15, 2011
  25. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    I was given a $100 bonus 75xWR $200 max cashout.

    Not sure if its even worth playing.

    I considered asking them to remove it so I could just claim the signup bonus but I found it was 35xDB and I refuse to play under those terms.

    Some VIP guy has called me twice to see what I think but I'm sure he didn't like what I thought.
     
    1 person likes this.
  26. Jun 15, 2011
  27. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    Oh yeah the $20 freebie was slots only with a max cashout of $50. I didn't ask what the WR was because I figured I'd just lose anyhow (and I was right!) but he told me (in chat) that their deposit bonuses are 25x (D+B) but that slot wagering counts 50%

    I found that odd - don't slots usually count 100%?
     
  28. Jun 15, 2011
  29. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Slot wagering counts 50%??

    It has to be an error surely :what:
     
  30. Jun 15, 2011
  31. Larsenne

    Larsenne Senior Member PABnononaccred2

    Occupation:
    actor
    Location:
    World Citizen
    Welcome

    Hello Carmel.

    Welcome to the excellent site Casinomeister.

    Regards

    L'arsenne
     
  32. Jun 15, 2011
  33. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    hmmm maybe confirm with support?
     
  34. Jun 18, 2011
  35. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Not necessarily; Villento & Rich Reels had the same crazy rule.
    Hopefully that will be scrapped now they are part of the ever-expanding Casino Rewards Empire...

    KK
     
  36. Jun 18, 2011
  37. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    So what counted 100%?
     
  38. Jun 18, 2011
  39. cerdikola

    cerdikola Low Roller

    Occupation:
    ñ
    Location:
    Spain
    Aw, Club Gold Casino...

    Of course this is not inspired by xhttp://www.goldclubcasino.com. :p
     
    Last edited by a moderator: Sep 12, 2011

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