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closed eurogrand account do i delete or wait till its closed

Discussion in 'Online Casinos' started by lauram, May 16, 2008.

    May 16, 2008
  1. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    I closed off my account after chatting with live help. Trying to explain reason
    was near impossible to them. I just keep finding in their slot games one example
    football game bonus first reel if you get on last reel its a bonus game.
    reel 1 bonus reel 5 bonus stops nothing happens next i know after the stop pushes the reel 5 bonus box down below. So i get from customer service you cant beat our promotions i reply well its not that im complaining about its like this every time i have deposited never withdrew from there either.
    so my question now is i did email them also do i just delete casino or do i make sure my account has been closed first then delete it.
     
  2. May 16, 2008
  3. lots0

    lots0 Banned User - troll posts - flaming PABnonaccred

    Occupation:
    I do nothing productive
    Location:
    Hell on Earth
    If it were me, I would wait till the account is closed, then delete the software. That way if anything goes wrong before the account is closed, you still have the data on your computer.
     
    1 person likes this.
  4. May 16, 2008
  5. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Good advice, no need to be hasty until you know that you're good and properly out of there.
     
    1 person likes this.
  6. May 16, 2008
  7. Seaman63

    Seaman63 Experienced Member PABnononaccred

    Occupation:
    IT related
    Location:
    Germany
    Im trying to close my account at eurogrand since months...they just ignore.
    Good luck with that.
     
  8. May 17, 2008
  9. lauram

    lauram Dormant account

    Occupation:
    self employed
    Location:
    toronto
    interesting doesnt it just take a flip of a button type thing to close off a acount.
    I got a email from them earlier asking me to hold off closing to see if my game play had a prob. Live chat states they cant touch this either so ill wait and see ill keep you posted if they do close it off for me. As the others said dont delete till its closed good point thks all.
     

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