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Question ClassyCoin.com Does not pay the money!

Discussion in 'Online Casinos' started by Killer23, Apr 18, 2013.

    Apr 18, 2013
  1. Killer23

    Killer23 Banned User - potty mouthed customer from hell

    Occupation:
    Play Slots
    Location:
    Russia
    Welcome March 28 Finance Department sent a win 121 dollars in the bank, but to date the money did not come to the bank account! When contacting support are constantly fed breakfast, and no sense! What should I do??
    Sorry for my english ....
     
  2. Apr 18, 2013
  3. philderby1

    philderby1 Senior Member

    Occupation:
    factory worker
    Location:
    derby
    have you made deposits/withdrawals before with classy coin? I cant say that I have had any experience with them my self. was the withdrawal request linked in with a bonus or not? what time frame have they promised you? did classy coin ask for any docs from you? It might be a good idea to look up classy coin in the search bar on here to find out any past experience others have had with them. also ask if there is a rep on here for them. can you give more details regarding the problems you are having, if you could post some correspondence you have with them it could be useful to move forward with this issue. In a nutshell can you give more accurate details about what has/is happening. I look forward to your next post and in the future im sure we can deliver a positive result.
     
  4. Apr 18, 2013
  5. dunover

    dunover Unofficial T&C's Editor CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    Maybe they've taken the cost of the breakfasts out of the winnings. :D

    Seriously, international bank transfers can take up to 3 weeks, but usually 3-5 days. Could be rogue behaviour, but I doubt it over a mere 121$.
    Anyone got any knowledge of this site/group?
     
  6. Apr 18, 2013
  7. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    I think that Kasinoking knows them. I don't think they have a rep here. :)
     
  8. Apr 18, 2013
  9. Killer23

    Killer23 Banned User - potty mouthed customer from hell

    Occupation:
    Play Slots
    Location:
    Russia
    Classycoin.com Chat.
    Please wait for a site operator to respond.
    You are now chatting with 'Jessica'
    Jessica: Welcome to Classy Coin Casino, my name is Jessica. May I have your username and how can I help you ?
    you: Hello when I come to my money? You promised within 7 business days to make the payment, and has already passed the 9! What the problem is connected?
    Jessica: May I have your username, please?
    you: Killer23
    Jessica: Just a moment please. Thank you.
    Jessica: We are doing our best to speed up the process. There is no need to worry, you will receive your money these days
    you: What's going on? Why such unnecessary delays in cashing?
    Jessica: I am sorry about this inconvenience, but I do not have an access to this kind of information
    Jessica: But I can assure you that you will receive your winnings soon :)
    you: Your finance department said that they have problems with international transfers, but that I should not worry, you name I expect repayment terms, but when it is a long time, I have the impression that you are crooks.
    Jessica: We are fair casino :)
    Jessica: And all our players always receive their winnings :)
    Jessica: I am sincerely sorry about this delay
    you: You longest casino that I paid, the lowest quality service you have, unfortunately I do you will not play. Goodbye
    Jessica: Thank you for playing at Classy Coin, if you need any further assistance please do not hesitate to contact us. We will be happy to help anytime!


    Please wait for a site operator to respond.
    You are now chatting with 'Jessica'
    Jessica: Welcome to Classy Coin Casino, my name is Jessica. May I have your username and how can I help you ?
    you: Killer23
    you: Fuck you 100 times already sent requests to the finance department, they never meet!
    Jessica: I am sorry about this inconvenience
    you: ВЫ САМОЕ ХУДШЕЕ КАЗИНО, ЧТО Я ВИДЕЛ КОГДА ЛИБО!!!!! ДАЖЕ ЛОХОТРОН ВЫПЛАЧИВАЕТ БЫСТРЕ!!!!!!!!!!!!
    you: Keith, I'm complaining, but even he can not affect you!
    you: Your finance department on March 28 sent my money in the bank, why so long they go? If the maximum transfer is 10 days?
    Jessica: But please mind that this is an international transaction and it takes some time for your winnings to be received, but any way I can assure you that it will be in your bank account soon
    you: You are the WORST CASINO THAT I EVER SEEN!! EVEN Scam PAYS QUICK!!!!
    Jessica: And today is the 10th day :)
    you: Fuck yes he should have come to me!!! In any casino so long to dress like you! You are the garbage that is on the earth!!
    Jessica: I am sorry that you fill like that
    you: Whore!!
    you: Where is my money??????????
    you: Where is my money??????????
    you: Where is my money??????????
    you: Passes the request to the Financial Department!! And he asked where my money??
    you: Passes the request to the Financial Department!! And he asked where my money??
    Jessica: Please, express your feelings properly, in the other case I will not be able to assist you
    you: м
    you: Passes the request to the Financial Department BITCH!!
    Jessica: Unfortunately, I do not have access to the financial part of your account financially wise, so though I am really sorry about the delay, all I can do is to forward your request to the relevant department and they will contact you as soon as possible
    Jessica: I can assure you that we are doing our best to speed up the process.
    you: Dispatched BITCH!!
    you: Send!!
    you: Send!!
    you: Send!!
    you: Send!!
    Jessica: I have already sent it
    Jessica: So, now I would kindly suggest you to wait for their answer

    Bill Jameson <support@classycoin.com>
    Dear Killer23

    The purpose of this email is to confirm that we have received your Classy Coin faxback form and it has been approved. You may now proceed with requesting a withdrawal of your winnings.

    Please be advised that withdrawal requests are paid within 10 business days from the time of approval of the Classy Coin faxback form.

    For additional assistance or information regarding your withdrawal,our customer support representatives are available 24/7 via Live Chat or:

    Email:support@classycoin.com
    US Phone:1- 888-301-3087


    Sincerely,
    Bill Jameson
    Classy Coin Casino

    Dear Killer23,

    We have received your withdrawal request via wire transfer. Approval of the withdrawal requests are handled within 5 – 10 business days of receiving the request. Approved withdrawals may be sent via wire transfer or by check. You will receive an email notification when your request has been reviewed and approved.

    Congratulations on winning!

    Sincerely,
    Bill Jameson
    Classy Coin Casino

    Dear Killer23,

    I’m happy to inform you that your withdrawal request has been authorized for $121.00. Your winnings have been sent via wire transfer to your bank account or via check according to the information you provided on the faxback form.

    For more information about casino withdrawals, please feel free to contact me at: This email is not visible to you.

    For additional assistance or information regarding your withdrawal, our customer support representatives are available 24/7 via Live Chat or:

    Email:finance@classycoin.com
    US Phone:1-888-301-3087

    Congratulations on winning!

    Sincerely,
    Bill Jameson
    Classy Coin Casino


    Dear Igor,

    Please note that you have requested your withdrawal in amount of $ 121 on 03/13/13 but it was not approved yet.
    Please be informed that it might take up to 10 business days for your withdrawal request to get processed.

    Best regards,

    Finance Department
    Classy Coin Casino

    From: Игорь Арзуманян [mailto:arzumanyan.igor@gmail.com]
    Sent: Monday, March 25, 2013 11:06 AM
    To: This email is not visible to you.
    Subject: Money


    <arzumanyan.igor@gmail.com>

    кому: Finance

    Hello my nickname Killer23! When you send me my money?! It took 20 days! I need money, enough to pull already!! Please pay out my winnings in 121 dollar! Sincerely Igor.


    Dear Igor,

    Thank you for your email.

    Unfortunately, our bank has been experiencing some problems sending international wire transfers.

    We are currently looking into the issue, but please be advised that there will be a delay in receiving your funds.

    We apologize for the delay and hope for your understanding.

    Best regards,

    Finance Department
    Classy Coin Casino

    From: Игорь Арзуманян [mailto:arzumanyan.igor@gmail.com]
    Sent: Wednesday, March 27, 2013 9:50 AM
    To: Finance CC
    Subject: Re: Money


    you: I am right now on the forums, leave a comment about your casino, you do not pay the fraudsters and money players!
    Chris: Welcome to Classy Coin Casino, my name is Chris. May I have your username and how can I help you ?
    you: I am right now on the forums, leave a comment about your casino, you do not pay the fraudsters and money players!
    you: Killer23
    Chris: Just a moment please. Thank you.
    Chris: I appreciate your patience and will be with you shortly.
    Chris: Igor, i see that you requested the withdrawal.
    Chris: I've already sent the request to our finance department.
    Chris: So they will respond to you very soon.
    Chris: Can I assist you with anything else at this time?
    you: They wrote to me today that they have a problem with sending remittances, and said it is delayed!! THIS IS NOT UNDERSTAND MY PROBLEM!!!!????? I HAVE 3 WEEKS WAITING FOR THEIR MONEY, HOW CAN I HAVE bullied???????????
    you: They wrote to me today that they have a problem with sending remittances, and said it is delayed!! THIS IS NOT UNDERSTAND MY PROBLEM!!!!????? I HAVE 3 WEEKS WAITING FOR THEIR MONEY, HOW CAN I HAVE bullied???????????
    you: They wrote to me today that they have a problem with sending remittances, and said it is delayed!! THIS IS NOT UNDERSTAND MY PROBLEM!!!!????? I HAVE 3 WEEKS WAITING FOR THEIR MONEY, HOW CAN I HAVE bullied???????????
    you: They wrote to me today that they have a problem with sending remittances, and said it is delayed!! THIS IS NOT UNDERSTAND MY PROBLEM!!!!????? I HAVE 3 WEEKS WAITING FOR THEIR MONEY, HOW CAN I HAVE bullied???????????
    you: They wrote to me today that they have a problem with sending remittances, and said it is delayed!! THIS IS NOT UNDERSTAND MY PROBLEM!!!!????? I HAVE 3 WEEKS WAITING FOR THEIR MONEY, HOW CAN I HAVE bullied???????????
    you: They wrote to me today that they have a problem with sending remittances, and said it is delayed!! THIS IS NOT UNDERSTAND MY PROBLEM!!!!????? I HAVE 3 WEEKS WAITING FOR THEIR MONEY, HOW CAN I HAVE bullied???????????
    you: They wrote to me today that they have a problem with sending remittances, and said it is delayed!! THIS IS NOT UNDERSTAND MY PROBLEM!!!!????? I HAVE 3 WEEKS WAITING FOR THEIR MONEY, HOW CAN I HAVE bullied???????????
    you: I waited three weeks, I HAVE NOT ABLE TO WAIT, I need to pay the credit or to send me to court!
    Chris: i understand you're upset, but unfortunately I can't do anything with that :(
    Chris: It's only up to finance department.
    you: If I do not pay until tomorrow money, I will complain to your company because I do not pay my money!
    Chris: They are doing their best.
    you: YES YOU DO NOT UNDERSTAND, YOU SHOULD restrain PROMISES!! 10 DAYS HAVE PASSED WHERE IS MY MONEY??????
    Chris: Igor, I understand you're upset, but as i said, i can't do anything with that :(
    you: WHY problem with leads me to notify Just for today? If these problems have long been???? I was waiting for that nothing MUCH TIME PAYMENT????
    Chris: You just need to wait some more time.
    you: I SWEAR MOMMY, never YOU WILL NOT PLAY, ME ALL YOUR CASINO NERVES crock!!! YOU fraud!
    you: I CAN NOT HAVE TO WAIT! Fulfill a promise! YOU SERIOUS PEOPLE OR JUST barn?
    Chris: Igor, we're not a fraud. Our finance department is doing their best.
    you: LIST MONEY THEN OTHER WAY TO QIWI PURSE
    you: ИЛИ ПЕРЕЧИСЛИТЕ ДЕНЬГИ НА WEBMONEY
    you: Or transfer money to Webmoney.ru
    Chris: We have a lot of withdrawals every day.
    you: Or transfer money to Webmoney.ru
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: I need the money by tomorrow you understand!!???
    you: Where is my money?
    you: Where is my money?
    you: Where is my money?
    you: Where is my money?
    you: Where is my money?
    you: Where is my money?
    you: Where is my money?
    you: If the money does not come tomorrow, I will file a lawsuit against your institution fraud!
    you: If the money does not come tomorrow, I will file a lawsuit against your institution fraud!
    you: If the money does not come tomorrow, I will file a lawsuit against your institution fraud!
    you: If the money does not come tomorrow, I will file a lawsuit against your institution fraud!
    Chris: Igor, as I said I can't help you right now.
    Chris: I will send another email to finance department to fast up your withdrawal.
    Chris: Can I assist you with anything else at this time?
    you: I do not care, it's your problem, you need to fulfill the promises!
    you: I do not care, it's your problem, you need to fulfill the promises!
    you: I do not care, it's your problem, you need to fulfill the promises!
    you: I do not care, it's your problem, you need to fulfill the promises!
    you: Understand, if tomorrow will not come my money, I end ..........................
    Chris: I understand. Igor, do you have any questions concerning our casino?
    you: Dear Igor, Thank you for your email. Unfortunately, our bank has been experiencing some problems sending international wire transfers. We are currently looking into the issue, but please be advised that there will be a delay in receiving your funds. We apologize for the delay and hope for your understanding. Best regards, Finance Department Classy Coin Casino
    you: You give an oath that tomorrow I will see my money?
    you: You are such a tiny amount for 2 weeks can not pay, and what it would be if I won 5000 dollars? You would not really pay?
    Chris: Unfortunately I can't say exactly when you receive your money.
    Chris: As i said it is only up to finance department.

    After these correspondences has been 20 days! Finance Department ignores my letters, support smiles .... I am afraid that they are crooks .....
    :mad:
     
  10. Apr 18, 2013
  11. Sovietsky

    Sovietsky Senior Member

    Occupation:
    Live
    Location:
    Swe
    What the hell man are you crazy? You can't act like that!

    Oh man Im laughing :D
     
    7 people like this.
  12. Apr 18, 2013
  13. dunover

    dunover Unofficial T&C's Editor CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    "Jessica: And today is the 10th day
    you: Fuck yes he should have come to me!!! In any casino so long to dress like you! You are the garbage that is on the earth!!
    Jessica: I am sorry that you fill like that
    you: Whore!!
    you: Where is my money??????????
    you: Where is my money??????????
    you: Where is my money??????????
    you: Passes the request to the Financial Department!! And he asked where my money??
    you: Passes the request to the Financial Department!! And he asked where my money??
    Jessica: Please, express your feelings properly, in the other case I will not be able to assist you
    you: м
    you: Passes the request to the Financial Department BITCH!!"


    I know this can be frustrating but this offensive talk will not help you, and I'm surprised she just didn't cut you off. Do you really expect us here to help you or feel sorry for you if you use language like that?:mad:
     
    5 people like this.
  14. Apr 18, 2013
  15. ecopac

    ecopac Experienced Member

    Occupation:
    Director
    Location:
    UK
    Lmfao, this is gold.

    You are one of the most ignorant fuckers I have ever come across. How can you talk to people like that and expect to get what you want.

    I actually hope you don't get paid out now, it's not the chat staffs fault and how dare you call her a whore.
     
    10 people like this.
  16. Apr 18, 2013
  17. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Occupation:
    salesman
    Location:
    portugal

    you can´t act like that lol
    :lolup:


    sorry typed wrong
    they are parte of revenue jet
    classy coin, loco panda, onbling and grand parker
    they are meeting as being spammers and other members gotta problems with them before
     
    Last edited: Apr 19, 2013
  18. Apr 18, 2013
  19. Killer23

    Killer23 Banned User - potty mouthed customer from hell

    Occupation:
    Play Slots
    Location:
    Russia
    And you would have acted as if the casino so long to pay you?
     
  20. Apr 19, 2013
  21. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    1 person likes this.
  22. Apr 19, 2013
  23. Killer23

    Killer23 Banned User - potty mouthed customer from hell

    Occupation:
    Play Slots
    Location:
    Russia
    Who ever really be able to influence them? Or is everyone gathered for abuse?
    :what:
     
  24. Apr 19, 2013
  25. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    There are issues internationally affecting wire transfers.

    Casino Rewards has been around a long time, and I sincerely hope you don't talk to their rep at CM the way you have to the support staff. I do hope Renee notes how patient and polite they were dispite abuse. And I hope if the OP speaks to her that way, she reports him and he loses his membership here.

    EDIT: not a Casino Rewards property, and Renee has nothing to do with this case.

    No matter what kind of abusive scum sucking client the OP is, if he won, he deserves to be paid.

    The support staff deserve to never have to deal with him again either.

    Pay him if he is a legimate winner, and close his account.

    In fact, close his account and then pay him.

    When those international issues have cleared up.
     
    Last edited: Apr 19, 2013
  26. Apr 19, 2013
  27. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Occupation:
    salesman
    Location:
    portugal

    they are not CR, tiped wrong clasy (clasic)....(confused with classic casino) they are part of the group of loco panda grand parker etc....
     
    3 people like this.
  28. Apr 19, 2013
  29. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    The casino in question does not have a rep here at casinomeister, so the OP should refrain from private messaging Renee as this is not her property and she cannot help you.

    It has been my experience in life that being polite costs you nothing. The casino in question belongs to a dogdy group, payments seem to take around a month at best.

    I think if the OP cherishes any hope of getting paid, he should be much more polite, or they just might not pay him out of spite.
     
  30. Apr 19, 2013
  31. petr1

    petr1 Banned User

    Occupation:
    Nothing
    Location:
    Finland
    I would never recommend anyone to deposit on this group. However, they do pay and small amounts like this shouldn't cause any problems. Don't be surprised if the withdrawal takes longer than few weeks.
     
  32. Apr 19, 2013
  33. gsx600

    gsx600 Senior Member

    Occupation:
    business owner
    Location:
    vermont
    Too Funny

    Thought I smoked too much couldn't believe what I was reading
     
  34. Apr 19, 2013
  35. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    As I said, before we got the whole stupid coversation from the OP and other derails, they do not have a rep here. Kasinoking knows them. But why would any member help scumbags like this? :confused:
     
    1 person likes this.
  36. Apr 19, 2013
  37. philderby1

    philderby1 Senior Member

    Occupation:
    factory worker
    Location:
    derby
    Just a final note, its been said already. if you expect casino support staff/team to take you seriously and get a positive result then you have to be respectful. you look silly to the person/casino your dealing with. That has to be some of the worst abuse Iv heard in quite a while. The best thing you (OP) can do here is learn from what has been said and move on wiser. Why do I get the feeling my words are falling on deaf ears? (sighs slowly)
     
  38. Apr 19, 2013
  39. pp2012

    pp2012 Dormant account

    Occupation:
    sas
    Location:
    in the universe
    If I owned the casino in question, I would pay the person his money(As long as everthing in order) and then ask him to politely take his custom elsewhere, thats if anyone else would put up with the crap he spoke on support.
     

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