Since many have problems with Playtech, I just wanted to let everyone know some of my experiences. I enjoy Playtech over other software because of their graphics, game play modes and the games they offer. I recently withdrew $1000.00 from CityClub Casino and after waiting the initial 4 days of reversal withdrawal period I just received an email today informing me my funds have been forwarded to my bank. Awesome job CityClub I had no problems what so ever and great friendly customer service. I highly recommend this casino to anyone as I have made it my first choice. I also recently withdrew $4000.00 from Grand Online Casino but had to go through major hoops sending docs and many phone calls to them but finally they did pay (about 5 weeks) and I was informed that after the initial docs were sent the first time that all other withdrawals in future would be faster. Their customer service could be a bit more competent and nicer since I did have few altercations with two customer service reps saying I never sent docs after I double checked by calling when I sent all docs by fax and customer service said they received them. But after finally talking to security department all was figured out and they stood by their word and paid me so I would recommend Grand Online as well. Las Vegas USA casino is also another fast and no problem pay casino. This is just my experience and my opinion as to which Playtech casinos I would and DO play at. Hope this helps someone who wants to know some of the Playtech casinos that are reputable.