City Club - Unclear bonus terms

awstick

Dormant account
Joined
Jul 26, 2006
Location
US
According the the City Club rules you need to wager 20x D+B before making any withdrawals. And according to the website "Bets placed on all Blackjack (or black jack variants), Roulette (or roulette variants), Baccarat, Video Pokers doubles and Craps games do not count toward the wager requirement."

The link I found for city club said that video poker was allowed, but that could obviously have been out of date. When I went and looked at the terms I saw video poker doubles didn't count, which to me meant that the doubling subgame of video poker doesn't count towards the wagering requirement, not that video poker doesn't count at all. I just played through the WR on video poker and CityClub says the VideoPoker doesn't count at all. I probably should have checked first, but the combination of what I saw in the terms and what I was told when referred to the site I assumed it would be allowed. Is the casino being honest with me here, or just trying to get me to lose back my winnings? It doesn't make sense why they would say video poker doubles don't count when they could just say no video poker and clear up any confusion.
 

WAYLANDER

Webmeister
webmeister
Joined
May 17, 2006
Location
uk
I think you were in the right
I would read this and assume video poker was allowed, and that the doubling aspect didn't count
In fact the more i think about it the more i believe it has to mean that, if they meant video poker was not allowed they would of just put " video poker " .... why add the word " doubles "

WAYLANDER
 

Linus

Dormant account
Joined
Feb 26, 2005
Location
TX
They told me the bonus was a sticky - they either don't know what they're talking about, or they're lying.
 

awstick

Dormant account
Joined
Jul 26, 2006
Location
US
I didn't think I had many other options so I just did the wagering requirement again on casino hold'em. Luckily I was able to do a little better than breakeven so I didn't have to give back any winnings.
 

Wilco666

Dormant account
Joined
Jul 19, 2006
Location
Utrecht, Netherlands
They don't know themselves what their terms are. Seems the VP is what confuses them.

I cleared the WR on VP, was told I met the WR in livechat, did a withdrawal, withdrawal was declined, they said I didn't meet the WR, I said I did (on VP which is allowed), they apologized and said I could withdraw, I withdrew again, was declined again, same reason, again apologies, withdrew again, I told them to stop messing around, and luckily after three attempts and two weeks the withdrawal went through.
 

WAYLANDER

Webmeister
webmeister
Joined
May 17, 2006
Location
uk
I cleared the WR on VP, was told I met the WR in livechat, did a withdrawal, withdrawal was declined, they said I didn't meet the WR, I said I did (on VP which is allowed), they apologized and said I could withdraw, I withdrew again, was declined again, same reason, again apologies, withdrew again, I told them to stop messing around, and luckily after three attempts and two weeks the withdrawal went through.
:lolup: :lolup:

Owned by Charlie Chaplin
Managed by Buster Keaton
Two guys on the support desk called Laurel & Hardy

:lolup: :lolup:

WAYLANDER
 

winbig

Keep winning this amount.
Joined
Mar 10, 2005
Location
Pennsylvania
WAYLANDER said:
I cleared the WR on VP, was told I met the WR in livechat, did a withdrawal, withdrawal was declined, they said I didn't meet the WR, I said I did (on VP which is allowed), they apologized and said I could withdraw, I withdrew again, was declined again, same reason, again apologies, withdrew again, I told them to stop messing around, and luckily after three attempts and two weeks the withdrawal went through.
:lolup: :lolup:

Owned by Charlie Chaplin
Managed by Buster Keaton
Two guys on the support desk called Laurel & Hardy

:lolup: :lolup:

WAYLANDER


Not the 3 stooges? :D
 
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