I have a complaint about CITY CLUB CASINO. As a first time player I deposited $US100 with them and received a $400 bonus. The rules stated I could not play progessives with this bonus - something I overlooked. I won $2500 and requested a withdrawal, at which stage the casino took back its $400 bonus. No mention was made that I could not withdraw the rest. Over the next 6 days with the withdrawal still awaiting approval, I cancelled the withdrawal in order to play with the funds. I would have won approx. $10,000+ and continued to request withdrawals of between $1500 & $3000. All these were marked as "awaiting approval". A couple of them I cancelled and continued to play with. Finally, about a week later, I had 4 or 5 withdrawal requests pending, totalling about $12,500. I finally contacted City Club's accounts people asking when I could expect my winnings. I was told that as I had initally played partly on a progessive, my total winnings were forfeit and they would refund my original stake of $100. What I do not understand is I won the first $2500 on a progressive from which their bonus amount was retrieved. I then wagered the total balance of this win, so ensuing winnings were not tied to this amount, but to my original stake. Can you advise where my thinking is illogical.