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Cirrus Casino trouble

Discussion in 'Online Casino and Poker Complaints - old section' started by crainjd, Aug 16, 2005.

    Aug 16, 2005
  1. crainjd

    crainjd Dormant account

    Occupation:
    Political
    Location:
    Virginia
    I know they are not on your good list but your main problem revolved around them paying large sums, so I thought I would be ok.

    I got a bonus from them, ran it up to $2450 (about 8 weeks ago). After deducting my $600 sticky, I should $1850 coming to me. Well after multiple attempts ( 3 emails with documents they requested), 15 times contacting customer support, still no money.

    The 1st time they said they didn't have my paperwork, so I sent it to them twice more, then they claimed they had it and it would take 7-10 business days. Nothing. 2 weeks later they said it was approved, that I just had to wait 48 hours (that was Aug 2nd). I went on vacation, came back to no money. Now they are saying, end of the week. They are just yanking my chain it seems.

    Any ideas?
     
  2. Aug 16, 2005
  3. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    yes they are, i'm still surprised by the amout of people who play here despite the knowing the warnings. it seems to me, that many people see the mouth watering bonuses and then instantly become blind to all the bad stuff that is posted about the group and seize upon certain things to convince themselves that they will be all right.

    the common ones seem to be are.

    well they arn't on CM's rogue list, they are just merely not recomended

    The only issue with the casino is the weekly payout limit, thats why they are not recommended.

    The fact is they are NOT RECOMMENDED, regardless of what the reason is, if you know this from reading the site, then you really shouldn't be coming back here to complain.

    to be frankly honest i am starting to get really pee'd off with all these posts about cirrus, virtual et al. people know what they are like from reading posts on this site, CM does not recommend them in any way, but yet because CM has yet to give them all an outright rogueing, people then lose all their senses when they fail to realise that these too good to be true bonuses that this group offers are exactly that. they get stung then run back here when they dont get paid and use CM as some kind of insurance scheme.
     
  4. Aug 16, 2005
  5. crainjd

    crainjd Dormant account

    Occupation:
    Political
    Location:
    Virginia
    no reason to get all pissed off scrollock. I am not using this is an "insurance policy", just asking for help. If there is no help to be given, then I will try and sort it out myself.
     
  6. Aug 16, 2005
  7. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    I didnt mean to be to harsh on you, and i'm sure people here will try and help you out.

    I'm just amazed at the amout of people who ignore the warnings because they are tempted by the juicy bonuses who then come back here help.

    If you play with fire expect to get burnt.

    You should get your money in the end, but your going to have to work for it, i wish you the best of luck in this.
     
  8. Aug 17, 2005
  9. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    One piece of advice would be to not lose your cool with them. If they have said you will get paid, and you have that in writing, you will probably eventually get paid. I think we all learned a lesson from that Danish poster a couple of weeks ago, and his experience with Cirrus. He pitched a fit and ended up losing out.
     
  10. Aug 18, 2005
  11. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    and IIRC correctly we also learnt that if you take your complaint to a public forum then your winnings would be void aswell, so the OP may have already lost his money.
     
  12. Aug 18, 2005
  13. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    True enough Scrollrock, I had forgotten that part of it. I'm with you as far as people even depositing at a place like Cirrus. Why not stick to Inetbet, SciFi, Breakaway, even Shark if you feel the urge to play RTG? I don't understand it either.
     
  14. Aug 18, 2005
  15. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    The only reason is to take advantage of bonuses. When bonuses aren't an issue, there is no reason to not use Bodog. They comp generously and they aren't going anywhere any time soon. I realize that InetBet has a stellar reputation, but they are a stand alone casino and they do require faxback forms. Bodog also has a poker room and sportsbook, fast withdrawals(like iNetBet), and no ID crap.

    RTG is still my favorite software provider, with Microgaming being a close 2nd.
     
  16. Aug 18, 2005
  17. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Wow, shows you how much I know. I had no idea that Bodog was RTG. Thanks for the info, next time I feel the urge....I will give them a try. :)
     
  18. Aug 18, 2005
  19. Daffy

    Daffy Experienced Member

    Occupation:
    middle management
    Location:
    Dallas,TX
    Check this out

    http://www.casinomeister.com/forums/showthread.php?t=9185

    If it's close to eight weeks...you're flirting with the 60 day rule to file a dispute.

    I'm very sorry you were tempted to play at such a risky casino (that's why they offer the BIG bonus).

    Good luck,

    the dUck
     
  20. Aug 18, 2005
  21. crainjd

    crainjd Dormant account

    Occupation:
    Political
    Location:
    Virginia
    Here's an update:

    They paid me last night after the casino manager (Christine) saw my PM from a few days ago, although she apparently ignored my 2 emails from the past 2 weeks and of course the support people there claim I couldn't call her even though her reply to my PM says, next time this happens, call me, but doesn't leave a number of course.

    Anyways, I learned my lesson, thanks guys.
     
  22. Aug 18, 2005
  23. kavaman

    kavaman Senior Member PABnononaccred3 PABnononaccred3 MM

    Occupation:
    It
    Location:
    finland
    nex time

    Yeah Next Time this happens. I somehow get the impression this is happening alot to many people ;)

    -kavaman
     
  24. Aug 18, 2005
  25. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    So glad you received your money Crainjd, I had a feeling you would, just wasn't sure when. :thumbsup:
     
  26. Aug 23, 2005
  27. adamruns

    adamruns Dormant account

    Occupation:
    student
    Location:
    NA
    Christine if you read this please process my cashouts or contact me.

    Before I deposited in July you said that it would be $2000 a week not $2000 a month like it has been at this point. I also do not see how it is fair that if I were to reverse my next cashout that I would be paid $2000 the next day because I would be bumped to the top of the payout list.

    I should be paid $2000 a week till I am paid in full regardless of how much I continue to play.
     

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