Cinema Casino.....Matinee Madness!

[Luckyme1966]

First time i have used Cinema Casino and may well be my last. I say ' May well be ' what i mean is if i could close my account it will be. I opened an account today and received my bonus, took a while but eventually it came. I then had the worst run of slots luck i have ever experienced using Microgaming slots. It was only when i was down to 15 euros i realised i had been unwittingly signed out, this happened twice within just over two hours of game play. No sooner had i logged back in to my account that a few semi decent wins came my way. Needless to say the losses started to pile up again. I deposited further and received another bonus but the losses this time were more spread out which was fair enough. I don't expect to win every time. I do occasionally win decent amounts from casinos and i am familiar with all microgaming slots. Cinema Casino offered me the very worst slots in my gaming history but lets just say NOBODY and i don't care who you are, you would not have won playing the slots i was playing today. I can understand one or two or three maybe four or even five slots off the belt paying nothing or very little but at Cinema i had them all. Call it sour grapes if you want but understand i can accept losses with a smile. What really bugged me about this casino is that it was accredited and i read the reviews carefully. I asked for my account to be closed as i'd had enough by then and was prompted to give my name, e-mail and so on, then my account number.......That turned out to be my user name ( why couldn't they just say can i have your user name? ) trying to be clever is what that was about! I was then told i had to supply DOCUMENTS to close my account LOL, DOCUMENTS....I mean come on, seriously??? I was told an e-mail would be sent to me and i should follow the instructions how to close my account and upload the relevant documents! Needless to say i still have not received the e-mail, maybe one day it will come, who knows? I am by no means a high roller, i play slots for fun but i will warn everyone from casinomeister to think carefully before using Cinema casino. I must point out, i have had no issues prior to this when using any casino operated by Vegas Partner Lounge! Maybe it was just a case of a stropy live chat customer services rep!!
:notworthy​

 

[bigjohn]

Did anything happen to you in a North American Land Based Casino? (see forum heading)

 

[maphesto]

Can a mod move this thread to another category?

@op:

Contact VPL if you want this sorted. I also suggest you place some air in your text next time...

Your text is easier to read here:

First time i have used Cinema Casino and may well be my last. I say ' May well be ' what i mean is if i could close my account it will be. I opened an account today and received my bonus, took a while but eventually it came.
I then had the worst run of slots luck i have ever experienced using Microgaming slots. It was only when i was down to 15 euros i realised i had been unwittingly signed out, this happened twice within just over two hours of game play. No sooner had i logged back in to my account that a few semi decent wins came my way. Needless to say the losses started to pile up again. I deposited further and received another bonus but the losses this time were more spread out which was fair enough. I don't expect to win every time.

I do occasionally win decent amounts from casinos and i am familiar with all microgaming slots. Cinema Casino offered me the very worst slots in my gaming history but lets just say NOBODY and i don't care who you are, you would not have won playing the slots i was playing today. I can understand one or two or three maybe four or even five slots off the belt paying nothing or very little but at Cinema i had them all.
Call it sour grapes if you want but understand i can accept losses with a smile.

What really bugged me about this casino is that it was accredited and i read the reviews carefully. I asked for my account to be closed as i'd had enough by then and was prompted to give my name, e-mail and so on, then my account number.......That turned out to be my user name ( why couldn't they just say can i have your user name? ) trying to be clever is what that was about! I was then told i had to supply DOCUMENTS to close my account LOL, DOCUMENTS....I mean come on, seriously??? I was told an e-mail would be sent to me and i should follow the instructions how to close my account and upload the relevant documents!

Needless to say i still have not received the e-mail, maybe one day it will come, who knows? I am by no means a high roller, i play slots for fun but i will warn everyone from casinomeister to think carefully before using Cinema casino. I must point out, i have had no issues prior to this when using any casino operated by Vegas Partner Lounge! Maybe it was just a case of a stropy live chat customer services rep!!

 

[KasinoKing]

Cinema Casino offered me the very worst slots in my gaming history but lets just say NOBODY and i don't care who you are, you would not have won playing the slots i was playing today.
I can understand one or two or three maybe four or even five slots off the belt paying nothing or very little but at Cinema i had them all.
Call it sour grapes if you want but understand i can accept losses with a smile.

Classic case of sour grapes IMHO

Do you SERIOUSLY believe that Cinema Casino (or any other MG casino) has ANY influence at all over how well or bad their slots payout?
If so, YOU need to seriously find another hobby, as online gambling is not for you.

MG slots ARE random and are EXACTLY the same at all MG casinos, period.
The only thing that varies from one casino to another, is your luck!

KK