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Cherry Red

Discussion in 'Online Casinos' started by catrina m, Aug 8, 2009.

    Aug 8, 2009
  1. catrina m

    catrina m Senior Member PABaccred

    Occupation:
    service
    Location:
    US of A
    I played after a long hiatus, lol.

    Got through the WR and finally cashed.

    Asked for it to be flushed.

    Here is the chat.

    Not a gripe, but isn't this possible without Louise?








    Please wait for a site operator to respond.

    You are now chatting with 'Sara'

    Sara: Hi and welcome. How can I help you?

    catrinam: I would like a flush of my withdrawal

    Sara: One moment please, I'm just checking your account.

    Sara: I can see you've made a withdrawals request however this needs to be approved before any transactions go through, and this process can take up to 48hrs

    catrinam: Is Louise there, I am familiar with her on casinomeister

    Sara: Unfortunately there's no way of us fast tracking this process at the moment

    Sara: She is not here at the moment

    catrinam: she flushes them

    catrinam: I will post your chat on casinomeister

    catrinam: thank you

    Sara: I'm sorry but right now there's nothing I can do

    catrinam: Its Ok, Do you mind if this is posted?

    Sara: It is our policy to ensure that all withdrawals are checked before being approved, and this cannot be done instantaneously.

    catrinam: Its important to the members there to see the process of cashing fast is adhered to, do you mind?

    catrinam: Hello?

    Sara: The withdrawals are generally approved within 48hrs. You requested yours at 8/7/2009 11:22:51 PM.

    catrinam: Thank You

    Sara: I would expect it to be approved very soon
     
  2. Aug 8, 2009
  3. dcpam39

    dcpam39 Senior Member PABnononaccred MM

    Occupation:
    retired
    Location:
    East Coast
    Catrina, seems like it is not possible without Louise-there is another thread "slow payment at slots oasis" discussing this same issue.
    Pam
     
  4. Aug 8, 2009
  5. AudiManinBoro

    AudiManinBoro Ueber Meister MM

    Occupation:
    Sales
    Location:
    UK
    Never won a dime with this group, so they wont be getting any more of mine. In fact only RTG ive ever won at are club world, inet and Casino Titan.
     
  6. Aug 8, 2009
  7. catrina m

    catrina m Senior Member PABaccred

    Occupation:
    service
    Location:
    US of A
    I couldnt get a flush so I did something I almost never do.

    I reversed it. I figured I would just lose it and not play there for a while again.

    Then achilles gave me a little playing money.

    I am going for broke with it.
     
  8. Aug 8, 2009
  9. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    With a $12K win soon, I am sure you will wont mind waiting for 4 weeks to get your money:p
     
    3 people like this.
  10. Aug 8, 2009
  11. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I had this same issue - except when I got on chat they didn't even know what "flushing" meant. I came here and PM'ed Louise and she did it almost immediately - while she was off for the weekend!

    I can't believe that they would leave everything up to Louise - she's the one who fixes all the issues that anyone has, and flushing an account should be something that any CS can do. I hope they pay her a LOT of money. What do the players who aren't CM members do when they have a problem?
     
    2 people like this.
  12. Aug 8, 2009
  13. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    lol, yeah I didn't even notice that! Good luck Catrina, I hope you nail that RJ!
    :thumbsup:
     
  14. Aug 8, 2009
  15. catrina m

    catrina m Senior Member PABaccred

    Occupation:
    service
    Location:
    US of A
    I went for broke and got my wish, lol.

    Now I remember why I love to flush.

    RTG giveth and then RTG taketh away
     
  16. Aug 8, 2009
  17. Louise

    Louise Dormant account

    Occupation:
    Rushmore, Cherry Red and Slots Oasis Rep, CS & acc
    Location:
    Right here
    Hi everyone,

    I hope everyone is well ;)

    I am currently on vacation until Wednesday so am not as available as usual unfortunately. Please still let me know any requests that you may have however, and I'll try my best to take care of it for you.

    Regards,

    Louise
    Rushmore, Cherry Red & Slots Oasis Rep.
     
    1 person likes this.
  18. Aug 9, 2009
  19. catrina m

    catrina m Senior Member PABaccred

    Occupation:
    service
    Location:
    US of A
    I would like to thank Louise for looking in on us.

    She is one of the best reps this forum board has ever seen.

    We all have our gripes about different casinos and different groups.

    Who hasn't bitched at Enzo and then put a deposit in, lol.

    MG has had us all in a tizzy since the infamous ban of the USA.

    RTG gets picked on like a 4 year olds runny nose.

    Louise is the model all casinos should have as reps.


    Regardless of the software, regardless if you win or lose a rep to answer you is important to the buisness as a whole.

    Thanks for taking time from your vacation.
     

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