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Cherry Casino terms of use ?

Discussion in 'Casino Complaints - Non-Bonus Issues' started by Zodiac, Nov 14, 2012.

    Nov 14, 2012
  1. Zodiac

    Zodiac Senior Member PABnorogue PABaccred webmeister

    Occupation:
    N/A
    Location:
    Europe
    Hi guys,

    can anyone confirm that one must wager his own deposit 1 time before making a withdrawal ? Never heard before.

    Cherry casino means that one must wager according their terms of use.

    Deposited $50 (no bonus), wagered $10, won $ 269.71, wagered again $12 and then requested $320. They cancelled the withdraw 2 times without e-mail informations.

    Are cherry casino right ?

    thank you for any answers

    Zodiac
     
  2. Nov 14, 2012
  3. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    What does it says in the T&C's?
    It's actually very common that it says that you have to wager your deposit at least one time. In some cases even more.
    It's to prevent money laundring.
     
    2 people like this.
  4. Nov 14, 2012
  5. Zodiac

    Zodiac Senior Member PABnorogue PABaccred webmeister

    Occupation:
    N/A
    Location:
    Europe
    They stated only terms of use and i can't find the rule.

    Three days before i used their monthly bonus and played with, so it can't be regarding laundering money. Every month i play there !
     
  6. Nov 14, 2012
  7. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    For a normal player it seems stupid, I agree, but for the casinos it's important to have the rule.
    They don't have to use it, but since they have chosen to do so you have no choice but to wager a few $ more:)
     
    1 person likes this.
  8. Nov 14, 2012
  9. polli123

    polli123 Webmaster CAG webmeister

    Occupation:
    Student
    Location:
    Germany
    I can understand such a rule in the T&C due to the money laundering problem.
     
  10. Nov 14, 2012
  11. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    I agree with what others have said. It is a very common rule you will find in many reputable casinos. If you have wagered $22, you only have $28 left to wager so play a low variance game and cash out hehe.

    Congratulations on your winnings :D
     
    1 person likes this.
  12. Nov 15, 2012
  13. Zodiac

    Zodiac Senior Member PABnorogue PABaccred webmeister

    Occupation:
    N/A
    Location:
    Europe
    It goes not around to have this rule or not. It's also no problem for me to wager still $28. Most of your own deposits you wager and lose. If they would have a look at the account history they don't need to bring that rule as reason to delay it. Especially not when one will not informed by email. First time they emailed me that there was a glitch and i should request it again. The other thing is that they have no live chat, only email. You can't go to live-chat betsson and get help because the say cherry casino have their own support and you must email. But if you write an email you will get the answer from This email is not visible to you.. Totally crazy.
     
  14. Nov 15, 2012
  15. Zodiac

    Zodiac Senior Member PABnorogue PABaccred webmeister

    Occupation:
    N/A
    Location:
    Europe
    short update:

    i don't need to wager more, money is already paid
     
    1 person likes this.

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