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Cherry casino (netent) bonus - check playthrough before playing

Discussion in 'Casino Complaints - Bonus Issues' started by Emmeline, Apr 8, 2011.

    Apr 8, 2011
  1. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    I have received an e-mail with a 100% bonus offer twice.
    The first time I deposited both bonus and playthrough requirements differed from the offer, but they corrected it after I forwarded the e-mail.
    Today it happened again, this time the playthrough requirements differed from the offer.
    I'm sure they will honor it this time also. For now I just wanted to alert you.

    Emme
     
    Emmeline, Apr 8, 2011
    #1
    1 person likes this.
    2. Apr 8, 2011
  2. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    As expected they assured me it will be rectified.
    I forgot to say that I do believe this is an honest mistake, even though it happened twice.
    Betsson/Casino Euro/Cherry Casino are - as many of you know - reputable and reliable.
    If you should receive a 100% , 6x deposit+bonus offer, it might be a good idea to check though ;)
     
    Emmeline, Apr 8, 2011
    #2
    3. Apr 8, 2011
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    Yo Emmeline :)

    Cherry Casino are a part of Betsson group, and one should expect that they have a high quality in their casino.

    My experience with them are rather short. I signed up some months ago. Did a deposit, but found out that they are promoting games on their main page that they don`t offer in their casino. I asked for my deposit back, which I got.

    I made them aware of this bad practice. They still have not bothered to change it.
     
    rainmaker, Apr 8, 2011
    #3
    4. Apr 8, 2011
  4. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    Ciao rainmaker :)

    Well that's good news and bad news, Could be that they don't care or maybe the communication between players/support and the people who decide on this matters, are not that good.
    That's how I interpreted the recent events anyway.

    You can always trust the scandinavians, good honest people, right ;)

    I managed to turn the winnings from some free spins into €70 or something at Betsson recently, and then thought I'd better check max cash out. It turned out support had never heard of the concept max cash-out, ain't that nice ;)
     
    Emmeline, Apr 8, 2011
    #4
    5. Apr 8, 2011
  5. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    Was not trying to make fun of support there, simply meant that once you make the playthrough of free spins winnings, there really is no max cash-out. :)
     
    Emmeline, Apr 8, 2011
    #5
    6. Apr 8, 2011
  6. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    Yes, scandinavians are truly the best people in the world :p

    €70 from some free spins...great :thumbsup:

    I have not seen a NetEnt casino with a "max-cashout"-limit. This also applies to most major sportsbooks (with a casino) regardless of casino provider. Max cashout is mostly used by RTG and some minor providers.

    Cherry Casino do promote on their main page that they are offering play on Mega Fortune. Mega Fortune is a progressive who usually have a €2-6mill jackpot, this will naturally draw some customers to the casino. The problem is that Cherry Casino actually don`t have Mega Fortune in their slot portfolio (at least they did not have it when I signed up). They admited some months ago that it was a marketing mistake.

    I see on their site that they still promote Mega Fortune. Not good (unless they have added Mega Fortune to their portfolio).
     
    rainmaker, Apr 8, 2011
    #6
    7. Apr 9, 2011
  7. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I believe that Cherry Casino only operates in $US, doesn't it?
    That might explain why they don't have Mega Fortune - because that slot & jackpot are in Euros.

    Coincidently I just updated their welcome bonus details on my website today when I realised the data I had on there was from September 2009! :oops:

    KK
     
    KasinoKing, Apr 9, 2011
    #7
    8. Apr 9, 2011
  8. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    KK :)

    September 2009 :oops:

    I don`t remember what my currency was at Cherry. But my NetEnt account at Unibet operates in Norwegian Kroner. My NetEnt account at Betsson in Euros. There is no problem for me to play Mega Fortune with my Unibet account, jackpots etc are shown in Norwegian Kroner (paid in Norwegian Kroner). So I would guess that Cherry could offer play on Mega Fortune even if they only operates in $US. Since NetEnt don`t have a coin system, the value of a win would be the same regardless of the chosen currency.

    But yes KK, I think the "original" currency for Mega Fortune is in Euros (or the best currency value will be given in euros), so if a player would win the jackpot in for example Norwegian Kroner, then the real value of the win may be slightly less (compared to a win in euros) because of the casino/providers exchange rate. I may be wrong about this, so correct me if I am :oops:

    It is quite normal for the smaller NetEnt casinos not to have Mega Fortune in their portfolio. But it is stated on Cherry`s main page :

    "Cherry Casino is one of the most trusted online casino sites. Our players have enjoyed world class non-download casino games since the year 2000. Classic Blackjack, French Roulette, Caribbean Stud Poker, Jacks or Better, Jackpot 6000, Mega Joker, Mega Fortune, Arabian Nights and lots of other different kinds of casino games and slot machines are included in our no-download casino portfolio"
     
    rainmaker, Apr 9, 2011
    #8

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