pokeraddict
Webmaster
- Joined
- Aug 3, 2002
- Location
- Las Vegas
I tried to cash out at a poker room I tried that is a skin of a much larger poker room. Every poker room I have cashed out at returns the $$$ to the way you deposited it or they offer checks, ,echecks, western union etc. I ran into this issue. I tried to cash out ONLY my original deposit to the original deposit method. Seems easy right? If they just credit back my acct they way I put it in all is fine and I couldnt scam them right? NOPE they have to make this an intentional hassle. This is related to Golden Palace. So to any one who wants to play there keep this is mind here is the T&C they refer to.
Prior to releasing any winnings to you, the Company reserves the right to conduct a security review and to require you to provide such identification or other information or documentation as the Company, in its unfettered discretion, deems necessary. If you fail to comply with any security request, the Company reserves the right to void any winnings in your account.
FIRST this doesnt apply here for I have not won anything, only trying to get my deposit back. But OUR DISCRETION really means..... photo copy of front and back drivers license (my DL# is not their business), front and back of credit card (even though i didnt use one to fund account they want a copy of one anyway, something thats not their business.) OR instead of credit card I can give them 2 utilitie bills and a bank statement. None of that is their business either. All this just to get my deposit back? The same way I made it? What possible fraud could I be commiting? To get this money I guess I will have to do this but they have lost me as a customer forever. Poker players keep this in mind when you play here. I've NEVER heard of such a thing and ive cashed out $30,000 from about 20 different casinos, most of them poker rooms. I have heard some regular casinos asking for this much info if they are suspicious or there is a large transaction but i cant imagine my $200 withdraw that is equal to my deposit to the same method is either large or suspcious, they state they do this EVERY TIME for EVERYONE! I understand there is fraud on the net and if this was large I would understand but in these shoes it seems like a hassle just to try and make me keep my $$ there. Anyone with half a brain realizes what could I possible charge back if they refund my transaction? I've taken a nearly $7000 withdraw broken up into 4 payments from bigbetpoker without ID and a $6000 bank wire from party without or even a question besides "what is your acct #", I cant imagine my $200 withdraw requires this hassle especially in this age of ID fraud.
Prior to releasing any winnings to you, the Company reserves the right to conduct a security review and to require you to provide such identification or other information or documentation as the Company, in its unfettered discretion, deems necessary. If you fail to comply with any security request, the Company reserves the right to void any winnings in your account.
FIRST this doesnt apply here for I have not won anything, only trying to get my deposit back. But OUR DISCRETION really means..... photo copy of front and back drivers license (my DL# is not their business), front and back of credit card (even though i didnt use one to fund account they want a copy of one anyway, something thats not their business.) OR instead of credit card I can give them 2 utilitie bills and a bank statement. None of that is their business either. All this just to get my deposit back? The same way I made it? What possible fraud could I be commiting? To get this money I guess I will have to do this but they have lost me as a customer forever. Poker players keep this in mind when you play here. I've NEVER heard of such a thing and ive cashed out $30,000 from about 20 different casinos, most of them poker rooms. I have heard some regular casinos asking for this much info if they are suspicious or there is a large transaction but i cant imagine my $200 withdraw that is equal to my deposit to the same method is either large or suspcious, they state they do this EVERY TIME for EVERYONE! I understand there is fraud on the net and if this was large I would understand but in these shoes it seems like a hassle just to try and make me keep my $$ there. Anyone with half a brain realizes what could I possible charge back if they refund my transaction? I've taken a nearly $7000 withdraw broken up into 4 payments from bigbetpoker without ID and a $6000 bank wire from party without or even a question besides "what is your acct #", I cant imagine my $200 withdraw requires this hassle especially in this age of ID fraud.
