Guess we'll agree to disagree on this one.I also avoid chat. But some of them have good moments.
In most cases (although it takes time and effort) I will learn something new.
For example, from the answer from Rizk we learn that casinos hide the fact that there are low RTP versions of the same games. Maybe even from their own staff.
Among my top ten hates/phobias are snakes, flying and live chat sessions