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barbara12

Senior Member
Joined
Apr 17, 2015
Location
Canada
Hello Rafelito. Looks like a nice site but I do have a question for you. Do you have any plans to bring in Ecopayz or Instadebit as a method of depositing? Regarding the statement below which is on the site, it would be difficult to withdraw. I can deposit by Mastercard but I do not believe I would be able to withdraw to Mastercard due to being in Canada. Bank withdrawal would be the only option and for me to deposit via bank wire would be too expensive.

Withdrawal method: you may only withdraw through the same system of your deposit. If you wish to use
another method, you must first make a minimum deposit through that method (10€).


Could you please clear this up for me? Thanking you in advance.
 

rafelito

Dormant account
Joined
Jan 27, 2015
Location
Europe
Hello Rafelito. Looks like a nice site but I do have a question for you. Do you have any plans to bring in Ecopayz or Instadebit as a method of depositing? Regarding the statement below which is on the site, it would be difficult to withdraw. I can deposit by Mastercard but I do not believe I would be able to withdraw to Mastercard due to being in Canada. Bank withdrawal would be the only option and for me to deposit via bank wire would be too expensive.

Withdrawal method: you may only withdraw through the same system of your deposit. If you wish to use
another method, you must first make a minimum deposit through that method (10€).


Could you please clear this up for me? Thanking you in advance.
Dear Barbara,

We do have Ecopayz available for Canada. If you would like to withdraw through a method you have not deposited with, you may have it verified instead by our KYC team :)
 

barbara12

Senior Member
Joined
Apr 17, 2015
Location
Canada
Thank you Rafael. I did not see Ecopayz as a payment option. That works best for me! I will sign up later today. Looks like a great casino.
 

rafelito

Dormant account
Joined
Jan 27, 2015
Location
Europe
Thank you Rafael. I did not see Ecopayz as a payment option. That works best for me! I will sign up later today. Looks like a great casino.
Dear Barbara,

Thank you for this, will let the team know about it and try and make it more visible. Thing is it is only available for Canada so we did not really push it :)
 

rafelito

Dormant account
Joined
Jan 27, 2015
Location
Europe
EXCLUSIVE PROMO

Hello All,

As promised here is an exclusive campaign for you all, from now until Friday 25th at 20:00 CET we will be giving 25 free spins on Warlords, to all Casinomeister members who make a deposit with us. Just quote the code "warlordsCM" on our Live Chat :)
 

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spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Min Deposit?

Hello All,

As promised here is an exclusive campaign for you all, from now until Friday 25th at 20:00 CET we will be giving 25 free spins on Warlords, to all Casinomeister members who make a deposit with us. Just quote the code "warlordsCM" on our Live Chat :)
 

rafelito

Dormant account
Joined
Jan 27, 2015
Location
Europe
Anything for restricted countries?
General terms apply, these are the restricted countries:

Spain, France, Italy, USA, Poland, Ukraine, Russian Federation, Belarus, Bulgaria, Cyprus, Croatia, Czech Republic, Estonia, Greece, Slovakia, Slovenia, Serbia, Latvia, Lithuania, Macedonia, Moldova, Bosnia and Herzegovina, Albania, Hungary, Austria and Romania.
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Sorry, did not mention this, 10€/$/GBP or 100SEK/NOK
I am very very disappointed, I go and make a deposit, Go to live help to ask for free spins, I am than told one sec, 5 minutes later they come back and ask have I made a deposit, Yes I said to be told hold on again, I asked what was they doing before, Than told min depo is £20, I ask are we talking about the same promo, It seems we was, Wasted 15 minutes on chat, So what is it £10 or £20, Pissed me right off, Excuse my language,
 

shadieb

Full Member
Joined
Jan 2, 2014
Location
UK
I signed up last night and had a terrible time with their Microgaming slots.

Games not loading, or when they did load the reels not stopping and then the game completely disconnecting with errors saying I couldn't be verified mid spin.

At first with the reels just spinning I kept thinking I was on my way to a Wild Desire LOL It happened that often I soon realised what was actually happening, and I wasn't that lucky.
It wasn't just Immortal affected, had same problem with T2, GOT, Playboy etc.

I know it wasn't an issue at my end as I had been playing the same slots on Slotsmagic with no issues at all.
I did contact CS at ChanceHill but other then being asked what games I was experiencing problems with I haven't heard anything else back.

Shame as I was looking forward to a session playing my faves, but ended up playing my balance down on anything that actually loaded. :(

The screenie shows my last ditch attempt on Immortal LOL

CH IR.jpg

I know these things happen, it is the nature of the internet, it's just so annoying when you all set for a good sesh :)
 

Jono777

Meister Member
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
This is NOT a Chance Hill problem / error, Unfortunately it is a Quickfire / MG problem and is happening at numerous casinos at the moment.

These things are totally out of the casino in questions control, yet they have to suffer the back lash of dissatisfied customers whilst Microgaming sit back and watch the profits roll in.

I'm sure Casino operators will report these issues as they've been happening on and of for years (especially with Quickfire) problems will get solved but again MG never seen to display any urgency when it comes to said errors.
 

shadieb

Full Member
Joined
Jan 2, 2014
Location
UK
This is NOT a Chance Hill problem / error, Unfortunately it is a Quickfire / MG problem and is happening at numerous casinos at the moment.

These things are totally out of the casino in questions control, yet they have to suffer the back lash of dissatisfied customers whilst Microgaming sit back and watch the profits roll in.

I'm sure Casino operators will report these issues as they've been happening on and of for years (especially with Quickfire) problems will get solved but again MG never seen to display any urgency when it comes to said errors.
I agree that on a technical level it isn't the casinos fault Jon, that's why I mentioned at the end of my post about the nature of the internet.
I was passing on my first experience as these are the only games I tend to play regularly.

The thing is I only experience these type of issues at certain sites. I can play them at some places and so far have never had an issue.
I could list 20+ sites where I never get these problems, and maybe a half dozen where they seem to be a constant issue.

With that in mind surely the casinos affected by these problems with Microgaming slots know due to customer feedback?
Or do most players have a silent voice and just chalk it up to a bad/poor experience?
 
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rafelito

Dormant account
Joined
Jan 27, 2015
Location
Europe
I am very very disappointed, I go and make a deposit, Go to live help to ask for free spins, I am than told one sec, 5 minutes later they come back and ask have I made a deposit, Yes I said to be told hold on again, I asked what was they doing before, Than told min depo is £20, I ask are we talking about the same promo, It seems we was, Wasted 15 minutes on chat, So what is it £10 or £20, Pissed me right off, Excuse my language,
Hello Spintee,

Seems like our Marketing team decided to send out 50 different promotions today and our agents are a bit confused. If you could just PM me your username I will make this right for you :)
 

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