Central disputes system...

ksech

Dormant account
Joined
Jul 27, 2007
Location
Here
If this needs to be moved please put in the appropriate place...

By submitting this form you are agreeing to the terms below:

•The Payout Investigation Program is open to all players using RealTime Gaming software that abide these rules of the program:
•All information submitted must be complete, including, but not limited to the list of all RTG licensed sites at which you have played, and the player IDs that you have used at those sites.
•You may not submit false, misleading or incomplete information, nor have you submitted false, misleading or incomplete information to any site at which you have played.
•Your account must be free from chargebacks.
•You must have been 21 or older when deposits or wagers took place.
•You may be required to send a faxback form directly to the Payout Investigation Program to complete the investigation of your claim.
•You must have genuinely put your own money at risk.
•Credit cards used to make deposits to your account must be registered in your name.
•You must have abided by all rules at casinos at which you have played.
•All claims must be submitted within 60 days of the date of dispute, or within 60 days of the inception of this program, whichever is later.
•Mandate of Central Disputes System is for disputes occuring as of January 1, 2008.
•All communications must be made in a courteous, professional manner.
This was taken off the submit a form page of the Central Disputes System page.
I highlighted the two things I am confused over...
Mandate of Central Disputes System is for disputes occuring as of January 1, 2008
Does this mean they ONLY handle disputes for January 1, 2008 to current? If so, then aren't players "doomed" before they even get started to file a complaint?
•All claims must be submitted within 60 days of the date of dispute, or within 60 days of the inception of this program, whichever is later.
So, does this mean any dispute from 2005, 2006, 2007, 2008, 2009 are obsolete since it has been way longer than 60 days?

Sorry if I am being dense, but I don't see how this will help some people?
 
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