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CD poker, the worst I ever seen

Discussion in 'Online Casino and Poker Complaints - old section' started by The Watchdog, May 8, 2006.

    May 8, 2006
  1. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Ok, you can check my post in the other forum..

    Now this is a complain.

    After being offered $30 free at cdpoker.com through Joyland Casino, the worst happen.

    The software through that link frozed my computer and gave all sort of problems. After 3 times, I went directly to CD Poker, contacted, Amber and Emma gave me such a hard time, that they even blocked my chat after ignoring me for 2 hours.

    Then, they told me to send an email to Rachel, which i did.. she replied as follows.

    Dear Ernesto,

    Hope all is well.

    First I would like to welcome you to CDPoker.

    I would just like to clarify that in order to enjoy this amazing bonus
    you
    need to register your credit card information or an alternative payment
    method.

    Furthermore, if you can provide me with some information about the
    problems
    you are going threw as a result of the downloading, I will be more than
    happy to have our technical department look into it.

    I hope to see you playing at our tables real soon!
    Please don't hesitate to contact me or the 24/7 support team with any
    query.

    Best regards

    Rachel
    Support manager
    (email deleted)

    (url deleted)


    Then, today in the morning my chat was back, got ignored by Neal and Melissa... Then John finally talked to me... he seemed nice.. just look what he told me..

    after talking with him, he practically closed me up, and told me:

    I hope you´ll get the money, good luck :) .. smile included..

    I have requested them to send me copies of the chats since playtech software won´t allow you to copy the chats.

    I will be giving them something to work with...

    edit --> Last warning, Watchdog - please do not make your links live in your posts unless absolutely necessary. Type the names of the sites, without .com or .net or whatever, and also without the www. Thanks.
     
    Last edited by a moderator: May 8, 2006
  2. May 8, 2006
  3. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    For someone who professes to be a "Watchdog", you're not too well informed. Sorry, not trying to be rude, but a simple search of Joyland Casino on this site should tell you everything you need to know. Furthermore, Trezz started a thread here about a month (?) or so ago regarding CD Poker. Pretty enlightening, and worth a read as well. I really don't think your "complaint" is going to taken too seriously. JMO.
     
    Last edited by a moderator: May 8, 2006
  4. May 8, 2006
  5. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    thanks

    I do know about joyland...

    I had no I idea that CD poker was operated by joylandcasino.com... It will make a lot of sense..

    Honestly, their service is awful...I have sent my complain to playtech.

    Playtech is really a good software.. too bad they don't look into their casinos who are giving them a bad reputation...

    I will wait to see what playtech tells me from my complain..

    In the mean time, I invite you to go to Joyland Casino, look for the $30 free at cdpoker and enjoy 3 hours of pure stomach aches with their service...

    Let me know if you get the "fraud" thing in your account, some others have gotten that crap.
     
  6. May 9, 2006
  7. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    CD poker is the best of the playtech poker sites :eek2:
    Thats why I do not play at playtech any more!!!!
     
  8. May 10, 2006
  9. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    jajaj

    Nice comment liquidsoap...

    Only a couple of words were needed to provide tons of information...
     
  10. May 10, 2006
  11. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    hello

    Pinababy, could you please lead me to that complaint?

    I couldn't find it anywhere.

    thanks
     
  12. May 10, 2006
  13. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
  14. May 10, 2006
  15. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Thanks baby!!

    My experience was real bad,

    Rachel, one of the managers is real nice though... She seems to be a good and conscient manager.

    I would like to have read that thread before...

    thanks
     
  16. May 10, 2006
  17. nektar4d

    nektar4d Dormant account

    Occupation:
    sales
    Location:
    European Union
    live chats

    In the previous version of Playtech, the chats from inside the casino software were automatically kept into a log file that you could found in the directory of the casino software.
    Of course most people didn't know that but for the players who knew that, it was a great tool against "unpleasant" situation.
    In the new versions this file has disappeared. Very strange.
    If somebody has contacts to playtech, pass the request to include again this function. If Playtech is interested for players, that could only help.
     
  18. May 10, 2006
  19. kassiap

    kassiap Dormant account

    Occupation:
    BARTENDER
    Location:
    RIGHT HERE
    most people who are avid online poker players already know the deal with cdpoker and others on the same network like fair poker etc etc they are a bunch of b.s rip off scam artists
     
  20. May 10, 2006
  21. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Yes, thats sad

    Look, I am not a bonus hunter looking to see who gives me or who doesn't...

    Here is what happened with CD... I found through some site a link to joylandcasino.com... Of course I was aware it was the Meister's worst casino on 2005.

    Then in their main site I saw a promotion of CD...

    In the past I had seen CD Casino several times advertised in lots of sites among Monaco and other good playtech casinos. For me it was weird looking at an ad at this site offering $30.. so I went and check it out.

    The details I have already explained. What I am worried about is of Playtech's reputation due to these bad operators.

    I hope they become conscient and start helping out giving the industry a good word
     
  22. May 12, 2006
  23. lydia

    lydia Dormant account

    Occupation:
    Administrative
    Location:
    Europe
    Hm, I received this free $30 offer from CD Poker too and was going to try it this week end, although I can't play poker properly. But for free.., just to practice. But now I think, I'd better practice somewhere else.:p
     

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