ATTN: Casino Rep Casumo WD....kinda slow

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
Have had account with Casumo for at least 3 yrs, hardly played at all, decided to play last week, made withdrawal on Thursday night, wasn't until Saturday early they asked for ID verification, sent it in Saturday morning......still pending, at least they have the lock withdrawal option otherwise this is reverse w/d paradise, would have been reversible Thursday until probably tomorrow.
 

Casumo Casino

Official Rep for Cascamo
Joined
Apr 21, 2015
Location
Malta
Heey,

You are completely right, our withdrawals last week are not as fast as we want them to be. Its no excuse that the workload have been unusual high, we are working faster than lighting to get documents and withdrawals down to comfortable level.

If you have anything pending, please drop us a DM and we will get it sorted.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
Have had account with Casumo for at least 3 yrs, hardly played at all, decided to play last week, made withdrawal on Thursday night, wasn't until Saturday early they asked for ID verification, sent it in Saturday morning......still pending, at least they have the lock withdrawal option otherwise this is reverse w/d paradise, would have been reversible Thursday until probably tomorrow.

Yes, but if in a hurry I find chatting to an 'ambassador' will usually get it sorted quickly, they really very good I have to say.
 

Lincolnuk

Senior Member
MM
Joined
Dec 9, 2012
Location
Lincolnshire
They say 23 hours... And boy they nail it to. last 3 have all been done 23 hours give or take 30 min. They use to be done in a 4 - 6
 

BrianGhattas

Where's My Handpay?!?
Joined
Mar 8, 2016
Location
Ottawa, Ontario
I don’t know why some casinos are slower than others in regards to withdrawals. Video Slots, I get all my money the next day if I make a withdrawal on an early weekday. Caddell, even with a verified account it took two business days to approve the withdrawal and four more to appear in the bank minus a $36 fee. That’s why I gamble almost exclusively at VS.
 
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