Casumo - missing money and bad service

misstrouble

Girl of your nightmares
Joined
Jan 17, 2019
Location
brighton
After a long stressful day I went to play on casumo.

Two times my money disappears, see screens.

CS does nothing. Gets angry when I as if he is still in chat... because I did ! Instead of ?. And ended the chat.

“Mats” is his name and refuses to look into the issue.

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misstrouble

Girl of your nightmares
Joined
Jan 17, 2019
Location
brighton
They claim it’s a stuck hameround. Even though it is 2 missing amounts and all game rounds I played are showing.
 
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