Baptism by Fire - success Casumo Casino is giving it another go!

[gokkie]

My withdrawal got cancelled because I have to sent in documents.
No problem, normal procedure. I sent in the docs just now and will let you guys know how long the verification takes

EDIT: That was the fastest docs verification ever. Only took about 5 minutes!

 

[gokkie]

Another update: Funds allready in my skrill account. Withdrawal took 30 minutes.
All in all a great experience in every aspect! :notworthy

 

[gokkie]

Update

I made a few small witdrawals to skrill, all were in my account after a few hours

 

[muziq]

seeing the good reviews here i deposited a 100 and took 100% bonus

and played fruitwrap in 1 bet got a serious of big win and made it upto 950 still hav to wager 4'k but i think had a good chance now



had lost streak and lost it my bad didnt stick up to basics

 

[Casinomeister]

Well their 30 fast track BBF process is over. I think they did pretty good. Any naysayers?

 

[dunover]

Well their 30 fast track BBF process is over. I think they did pretty good. Any naysayers?

What happened to the poster 2 pages back who claimed they were denied the 12k Euros under a vague 'spirit of bonus' term, especially as the casino apparently has no max stake under bonus/WR? Did they PAB or was there a JUST reason they weren't paid aside from their deposit? - we don't need to know the reason, only if it was justly denied or not.

 

[Casinomeister]

What happened to the poster 2 pages back who claimed they were denied the 12k Euros under a vague 'spirit of bonus' term, especially as the casino apparently has no max stake under bonus/WR? Did they PAB or was there a JUST reason they weren't paid aside from their deposit? - we don't need to know the reason, only if it was justly denied or not.

He seems to be handling this on his own - either through the LGA or elsewhere. I don't have any information except what was posted here.

 

[vorcirion]

Well their 30 fast track BBF process is over. I think they did pretty good. Any naysayers?

they did really well! I also didn't have any problems with them...great experience! thumbs up!

 

[suomikala87]

He seems to be handling this on his own - either through the LGA or elsewhere. I don't have any information except what was posted here.

Could you find out from the casino about what happened? If there was something else going on other than what the poster stated or did they indeed deny his winnings by enforcing a vague term like that. If it was the latter then I think they shouldn't be accredited.

 

[brianmon]

Just made my last ever deposit at Casumo. I just don't have any luck here, compared to my other regular sites.
€1220 deposited in the last 8 weeks, 2 withdrawals totalling €325.

From that €1220 I've only reached a level where 40% is the normal maximum deposit bonus available. So I've no idea how much I'd have to deposit/wager to reach 100% bonus.

But I shan't be trying to find out, when I get regular bonuses of between 50-100% at other sites

Nice site, Nice design. But not one for me now

 

[Nate]

Just made my last ever deposit at Casumo. I just don't have any luck here, compared to my other regular sites.
€1220 deposited in the last 8 weeks, 2 withdrawals totalling €325.

From that €1220 I've only reached a level where 40% is the normal maximum deposit bonus available. So I've no idea how much I'd have to deposit/wager to reach 100% bonus.

But I shan't be trying to find out, when I get regular bonuses of between 50-100% at other sites

Nice site, Nice design. But not one for me now

Yeah that is one thing that annoys me - I don't play much but have reached the red belt (I think level 43) so I get 50% each time. The next level doesn't do much either - 60%...

Nate

 

[Tobias.R]

Hi Guys!

We do have bonuses in the adventure but we are of course not impossible to ad some extra bonuses especially if you have had a lot of bad luck and lose for example 900€. You can always talk to the chat or just PM me your username here and I will see what I can do to change your luck.

Regards
Tobias

Yeah that is one thing that annoys me - I don't play much but have reached the red belt (I think level 43) so I get 50% each time. The next level doesn't do much either - 60%...

Nate

Just made my last ever deposit at Casumo. I just don't have any luck here, compared to my other regular sites.
€1220 deposited in the last 8 weeks, 2 withdrawals totalling €325.

From that €1220 I've only reached a level where 40% is the normal maximum deposit bonus available. So I've no idea how much I'd have to deposit/wager to reach 100% bonus.

But I shan't be trying to find out, when I get regular bonuses of between 50-100% at other sites

Nice site, Nice design. But not one for me now

 

[muziq]

i deposited 100 and got 60 bonus middle of wagering can i cash out winning if i dont touch bonus money ?

can any one confirm this

 

[jepulis22]

i deposited 100 and got 60 bonus middle of wagering can i cash out winning if i dont touch bonus money ?

can any one confirm this

When you go to the cashout page, it should show you how much you can cash out. I've taken a few bonuses at Casumo and made a withdrawal before completing the wagering. You can't cash the bonus out, though.

 

[muziq]

When you go to the cashout page, it should show you how much you can cash out. I've taken a few bonuses at Casumo and made a withdrawal before completing the wagering. You can't cash the bonus out, though.

thanks but lil late i coudnt get the live help on too in the end lost it

 

[dunover]

Right, I took a look today. In the end I made a 60 euro profit and cashed out a few hours ago, still reversible.

Bad:

1. No live chat available 24hrs.
2. Can't get rid of that annoying white scrolling "misschlamydia won 7.20 on Starburst" box on the left. (Unless hiding your achievement/trophies info gets rid of it.)
3. As with many Netents, the stupidity of having the game close when you need to deposit.
4. During one spin, I achieved something and a big fat smiling cartoon gimp in a nappy appears over my game, then when I close it out the sodding game freezes and I have to reload - WTF?
5. Can't find deposit limit self-settings, RG well hidden. ANOTHER SITE WITH A LOSS LIMIT MISDESCRIBED AS A DEPOSIT LIMIT! For pity's sake you casinos - if you set a deposit limit of say $50 and you make a withdrawal of 300 from that $50, then regardless of the w/d that should be that. If you can then deposit over and over until you are $50 down then that is a LOSS LIMIT NOT A DEPOSIT LIMIT, A TOTALLY DIFFERENT THING - HOW MANY BLOODY TIMES??
6. Hidden buttons - too much hassle to access things you need, like 'account' etc. This should always be at the top of the page, even when in game. You have to piss about with links on the left to get what you may need quickly.

Good:
1. Decent reward system of a variety of freepsins and trophies, quite a novel idea.
2. Have Thunderkick games to give the player some relief from the Netent tedium.
3. Cash-outs reputed to be quick, I'll let you know how mine goes. If back to my bank via my debit card by Tuesday, then just as quick as the quickest. We'll see.....

Well, that's my experience.

 

[dunover]

OK, just to report weekend cash-out received early hours Tuesday (today) so as quick as you can get to a debit card, very good! Thanks - another site, despite the irritations I listed above, that pays out fast!

 

[Tobias.R]

Hello dunover!

Thank you for your extensive feedback. Much appreciated! Could you please PM me and tell me more about the nr 4 and I´ll see what that was?

Regarding Nr 5 we have both a spending and a deposit budget availably just start a conversation with out ambassadors in the chat and we will set up the deposit budget for you.

I have forwarded this to our customer feedback page so everybody from our design team to our founders have seen it.

Regards
Tobias

Right, I took a look today. In the end I made a 60 euro profit and cashed out a few hours ago, still reversible.

Bad:

1. No live chat available 24hrs.
2. Can't get rid of that annoying white scrolling "misschlamydia won 7.20 on Starburst" box on the left. (Unless hiding your achievement/trophies info gets rid of it.)
3. As with many Netents, the stupidity of having the game close when you need to deposit.
4. During one spin, I achieved something and a big fat smiling cartoon gimp in a nappy appears over my game, then when I close it out the sodding game freezes and I have to reload - WTF?
5. Can't find deposit limit self-settings, RG well hidden. ANOTHER SITE WITH A LOSS LIMIT MISDESCRIBED AS A DEPOSIT LIMIT! For pity's sake you casinos - if you set a deposit limit of say $50 and you make a withdrawal of 300 from that $50, then regardless of the w/d that should be that. If you can then deposit over and over until you are $50 down then that is a LOSS LIMIT NOT A DEPOSIT LIMIT, A TOTALLY DIFFERENT THING - HOW MANY BLOODY TIMES??
6. Hidden buttons - too much hassle to access things you need, like 'account' etc. This should always be at the top of the page, even when in game. You have to piss about with links on the left to get what you may need quickly.

Good:
1. Decent reward system of a variety of freepsins and trophies, quite a novel idea.
2. Have Thunderkick games to give the player some relief from the Netent tedium.
3. Cash-outs reputed to be quick, I'll let you know how mine goes. If back to my bank via my debit card by Tuesday, then just as quick as the quickest. We'll see.....

Well, that's my experience.

OK, just to report weekend cash-out received early hours Tuesday (today) so as quick as you can get to a debit card, very good! Thanks - another site, despite the irritations I listed above, that pays out fast!

 

[homerbert]

Right, I took a look today. In the end I made a 60 euro profit and cashed out a few hours ago, still reversible.

Bad:

1. No live chat available 24hrs.
2. Can't get rid of that annoying white scrolling "misschlamydia won 7.20 on Starburst" box on the left. (Unless hiding your achievement/trophies info gets rid of it.)
3. As with many Netents, the stupidity of having the game close when you need to deposit.
4. During one spin, I achieved something and a big fat smiling cartoon gimp in a nappy appears over my game, then when I close it out the sodding game freezes and I have to reload - WTF?
5. Can't find deposit limit self-settings, RG well hidden. ANOTHER SITE WITH A LOSS LIMIT MISDESCRIBED AS A DEPOSIT LIMIT! For pity's sake you casinos - if you set a deposit limit of say $50 and you make a withdrawal of 300 from that $50, then regardless of the w/d that should be that. If you can then deposit over and over until you are $50 down then that is a LOSS LIMIT NOT A DEPOSIT LIMIT, A TOTALLY DIFFERENT THING - HOW MANY BLOODY TIMES??
6. Hidden buttons - too much hassle to access things you need, like 'account' etc. This should always be at the top of the page, even when in game. You have to piss about with links on the left to get what you may need quickly.

Good:
1. Decent reward system of a variety of freepsins and trophies, quite a novel idea.
2. Have Thunderkick games to give the player some relief from the Netent tedium.
3. Cash-outs reputed to be quick, I'll let you know how mine goes. If back to my bank via my debit card by Tuesday, then just as quick as the quickest. We'll see.....

Well, that's my experience.

you made my day, again