Casumo and Louis. Fine casino and rep

Playford7

Permanent Ban: Too much flaming
MM
Joined
Jul 10, 2016
Location
North east England
Just wanted to say a big thanks to casumo and Louis for a issue earlier today that was literally sorted in hours without issue.
Assures me im safe and happy at casumo and thought of as a player not a number.
Nice in this current climate.
Many thanks, would recommend in a heartbeat.
Ben
 
Last edited:

EkJR

Senior Member
MM
Joined
Feb 3, 2018
Location
Glasgow
As said before, Casumo were the best casino I played on. Never had any problems, good bonuses and look after their players. Obviously great selection of games. If I could still play it would be there. Also have fast and efficient verification systems.
 

Spikie

Experienced Member
Joined
Dec 5, 2016
Location
Uk
Had 2 good withdrawals from Casumo this week , total deposit was around £300 , withdrew £3400 on Friday and £600 last night .

Both withdrawals to Skrill, the 3.4k arrived in the same day , and the 600 was within 15 minutes. :cheers:


The first withdrawal included 1000x at £1 spin on Tiki Treasure megaways , used this to unlock a £2 wild swarm that had been full for months , paid around 550x. Also some good hits on Sweet Bonanza (Pragmatic) and Magic Mirror Deluxe, 120x bonus at £5 spin. Then filled another swarm at £4 spin .

Peak balance around 4K then withdrew 3.4k in the end .

Last night got £50 free bonus with 30x wagering, also deposed £60. Book of dead got the balance up to around £400 . Then tried to unlock Wild Swarm which was full... it popped at £34 balance remaining , paid around 250x (£1000) . Cleared bonus wagering, then spunked some £100 extra chilli gambles which was a complete waste.
Withdrew £600 as otherwise would have been on chilli revenge mission, which wouldn’t have ended well.

Overall a cracking couple of days , not had a run like that for a very long time.

And cheers to Casumo for completely quick and painless withdrawals :thumbsup:
 

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
Have to add a praise, made a nice WD last night with a good session on Greentube slots.. Normally I have my WD in my Skrill next morning but wasn't there yet.. As it is Sunday it might be a bit later and decided to pop in live chat just to ask if it will be processed today..
The agent had a quick chat with payments and it was processed within a minute..

Great service and still one of the few casinos I never had any issues with..

Cheers Casumo, good place to play at, always has been..

Also one of the few places left where I can play Greentube / Novomatic, please keep that up too..
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Yeah, they're certainly a place that you don't think are going to arse you around if you hit half decent. WIthdrawal's seem to have sped up recently as well and still fire out the odd 80% deposit match. Only mild gripe is that, IMO, the site isn't as smooth as some other places.

Surprised to see that in over 3 years of quite regular play I'm actually up :eek2:
 

Supababe

Opinions Meister!
CAG
mm1
Joined
Aug 10, 2016
Location
Lancashire, UK
My last few, to neteller, have been instant.
Casumo are now in my top 4 ‘go to’ places.

I probably wouldn’t have given the casino a second thought had it not been for the amazing presence of the reps on here.

In fact, 3 out of the 4 are because of the positivity of members and reps on the forum.
(VS, Trada and Casumo)

(I just need skyvegas to head this way too)
 

Borgie

Paleo Meister (means really, really old)
MM
Joined
Jul 19, 2011
Location
United Kingdom
Yeah well at least I am not as bad as others who moan when it has been a few hours.

I had a reply now anyway, Louis said they are on vacation at the moment :p But I emailed them now and they told me to put in the subject matter to direct it to Louis :)

A few hours or a day - is NOT enough time to start moaning - chill pills
 

johnnymcc1966

Senior Member
Joined
Dec 12, 2017
Location
United Kingdom
Only casino where I've been termed a 'bonus abuser' and banned from promotions. Very strange as its a very good casino and family members occasionally use it.
 

balotelli

Newbie member
PABnononaccred
Joined
Jul 18, 2019
Location
Sweden
Casumos loyalty was good for big spenders. Got good bonuses and cash to play for. Then it all got worse. You spend the same but cant give the same. And now cashback is also gone
 

maniski

Experienced Member
Joined
May 16, 2018
Location
the netherlands
I Finished level 180.. reward: 4 free spins on joker pro :) after complaining at livechat they credited 30 free spins on bonanza... i expected bonus cash or at least something worth all that wagering

Theres no winnings there lately..i asked LC what my overal RTP was.. he told me 47% :)
 

irish-ranger

Senior Member
MM
Joined
Sep 1, 2018
Location
United Kingdom
I Finished level 180.. reward: 4 free spins on joker pro :) after complaining at livechat they credited 30 free spins on bonanza... i expected bonus cash or at least something worth all that wagering

Theres no winnings there lately..i asked LC what my overal RTP was.. he told me 47% :)
I was in the same boat but when I asked CS for bonus cash the rep couldn't even respond he pasted on the screen (DECLINED)
So I just pasted my ass outta there never to return.
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
I was in the same boat but when I asked CS for bonus cash the rep couldn't even respond he pasted on the screen (DECLINED)
So I just pasted my ass outta there never to return.

To be fair to them, i tend to get a depo match once a week but yeah, the wagering and the reward at the end of them don't quite chime. Random spin numbers as well: 7? 6? Why not make it a cool 10 or 100. Become ecstatic to receive a fiver cash ;) The days of the Sunday Super Spins are long gone :p
 
Top