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Question Cassava Email

Discussion in 'Online Casinos' started by cncas2123, Jun 1, 2017.

    Jun 1, 2017
  1. cncas2123

    cncas2123 Senior Member MM

    Occupation:
    Manager
    Location:
    Belfast
    Has anyone else received an email claiming to be from the security department of Cassava seeking banking information?
    I got an email today, said because of an issue with exclusion at one of their sites there may be some financial recompense due, so I need to send them banking details.
    I cant ever remember playing at any of their sites apart from 888, and that was years ago and i dont think I ever excluded from it, so I am wondering is this just a new email scam on the go - I didnt send any information and i wont send any in response to an unsolicited email.
     
  2. Jun 5, 2017
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This very much sounds like a scam to get hold of your banking details. There is another thread about a "Cassava scam" phishing email doing the rounds, so there is clearly an active scam going on related to Cassava's past shady doings that are now under investigation by the UKGC.

    Best to contact Cassava direct, not using ANY of the information in that suspect email, and ask them whether they are offering to recompense players via email as a result of some UKGC action. It is possible that this investigation will result in Cassava being told to return money to players, but responding to unsolicited emails asking for bank details is very dangerous as these are almost always scams.
     

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