Casinso not honouring promo

nutnut

Meister of Infractions
Joined
Sep 11, 2014
Location
england
How annoying is it, you get 100% deposit offer timezone states CET 11.59 it expires, they send NEW offer which is only 50% at 11.32 then live chat state its expired as 12.32 already(which it's not for my time or the promo timezone listed).

So I kindly point out 1) its 11.32 in the UK, the e-mail states CET which is also 11.32 but they don't budge.

I 99% time lose, but these little stupid things when the casino is wrong stops me ever depositing again.
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
How annoying is it, you get 100% deposit offer timezone states CET 11.59 it expires, they send NEW offer which is only 50% at 11.32 then live chat state its expired as 12.32 already(which it's not for my time or the promo timezone listed).

So I kindly point out 1) its 11.32 in the UK, the e-mail states CET which is also 11.32 but they don't budge.

I 99% time lose, but these little stupid things when the casino is wrong stops me ever depositing again.
Clocks go backwards and forwards by 1 hour in Europe, just like in the UK.
So this casino is working on 'local time' rather than the official CET. So it's them who aren't following the correct time, stated in their bonus T&C
0639.jpg
 

Mr_Slot5

Senior Member
Joined
May 6, 2019
Location
Cheshire
Clocks go backwards and forwards by 1 hour in Europe, just like in the UK.
So this casino is working on 'local time' rather than the official CET. So it's them who aren't following the correct time, stated in their bonus T&C
View attachment 109692

Yes, was going to say, they're probably working on CET+1
 
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