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CasinoWilds Affiliate program scam?! They don't payout and ignore emails

Discussion in 'Affiliate Issues' started by lisis, Aug 8, 2017.

    Aug 8, 2017
  1. lisis

    lisis Newbie member webby

    Location:
    UK
    Stay away from them!

    First I have been told that payment will be issued on the 19th of July. Then I've been told that there is a lock on the payments. Then I've been told that the director has to approve the payments and that he has something with his wife and has a day off. Next thing was that all decision makers are on vacation and no payments will be processed until their return. On the 26th I've been told that a new person starting for them will process the payments same day. And yet nothing has been paid. After that I've sent another 4 emails trying to get it resolved, but all four have been ignored. I tried to resolve it without making it public and gave them several opportunities to reply. Unfortunately I can only say, this program for me is a scam :mad:.

    Once again, stay away!
     
  2. Feb 21, 2018
  3. lisis

    lisis Newbie member webby

    Location:
    UK
    Another update on that never ending story. Although I stopped working with them and din't send any new traffic ever since, I still generated revenue with my existing players. It's not a lot, but still since September there was some revenue generating almost every month. I've been trying to get in touch with them for months. After several attempts to contact their affiliate department and finance, I turned to casino customer support who after several attempts managed to get me a contact from Aleksis Vitins from earnersalliance dot com (I guess their white label provider. I've never dealt with earnersalliance before. They came out of the blue). For several weeks he kept telling me that they have issues with stats and they will resolve it soon. Sometimes he ignored my email and sometimes he got back saying all same things. Eventually I've noticed that my stats were manipulated. It was a lot less than what it should be. I made them aware of that and now since few days my account is completely suspended and no one is replying.

    It is important to say, that at all times I stayed polite and factual. I gave them many opportunities to reply, but it seems like they are crooks and they are stealing affiliates commission. I have screen shots of all communications with them.

    Has anyone had the same experience with them? Is anyone here still waiting for his money?
     

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