Whine and Moan Casinoshare won't leave me alone

[Roanan]

I would like one of the Casinoshare reps to explain to me why they continue to bombard players with emails regarding promotional offers even though removal from the mailing list has been requested more than fifty times.

 

[Roanan]

Gee...not even an hour since I requested removal from the promotions@casinoshare.eu list, does a duplicate email come from cs@milemecca.com

...and of course, live chat is no help because all I ever get is 'Sorry, all our chat representatives are busy right now. Please either try again later or click here for more ways to contact us.'

(I'll leave these email addresses posted here so that the bots can find them and start spamming them. It's only fair as they keep spamming me )

 

[silkprint]

You must be special I rarely get anything from them . Have you called ? is there an unsubscribe in the emails?

 

[Roanan]

I FINALLY got through to live chat and the representative 'Uschi' claimed:

'Kindly note that you've been unsubscribed At Casino Share. Regarding cs@milemecca.com, please contact then directly as this is none of our emails. Sorry for the inconvenience'

If this is true, then why does their emails start with:

'Dear Roanan (tcsr05263xxx)'? (my real Casinoshare account number)

This is ILLEGAL sharing of personal and account information.

 

[Roanan]

is there an unsubscribe in the emails?

Yes there is, but clicking it and filling it out are a waste of time because they refuse to obey, plus they spam from two different email accounts

 

[vinylweatherman]

I FINALLY got through to live chat and the representative 'Uschi' claim
'Kindly note that you've been unsubscribed At Casino Share. Regarding cs@milemecca.com, please contact then directly as this is none of our emails. Sorry for the inconvenience'

If this is true, then why does their emails start with:

'Dear Roanan (tcsr05263xxx)'? (my real Casinoshare account number)

This is ILLEGAL sharing of personal and account information.

You've got them

If this was a "spammy affiliate" they could NOT know your account number. They MIGHT use your name if your email address gave a clue, or they had a mailing list. The quoting of your account number itself shows the information can ONLY have been passed to them by Casinoshare themselves, by whatever route this happened.
IF the email address from which you are sent emails containing your account number has nothing to do with Casinoshare, it is a "third party" in the legal sense, and this implies breach of confidentiality.

The OTHER explanation is that SUPPORT LIED, and you have NOT been unsubscribed, and it is Casinoshare themselves who control this email address, and are sending out the emails.

 

[Roanan]

The OTHER explanation is that SUPPORT LIED, and you have NOT been unsubscribed, and it is Casinoshare themselves who control this email address, and are sending out the emails.

This is what I assume. I left links to this thread for Casinoshare, Edshare, Playshare and Mario.

We'll see what they have to say (if they even respond), although I notice that Casinoshare and Edshare haven't been online in more than 6 months, so perhaps their 'accreditation' should be reviewed.


This is the email that I received from cs@milemecca.com

Dear Roanan (tcsr05263xxx)

777 BONUS GREEN POINTS GUARANTEED

Here at CasinoShare we love to celebrate so back by popular demand we bring you Mega Celebrations. A calendar full of Fun and Games, Bonus credits, Free Spins, Loyalty Points and Green Giveaways which will show you just exactly why CasinoShare really is the most Generous Casino on the Net!

Dont miss out, November is crammed full of prizes and giveaways, so make sure you know whats cracking on your Mega Celebrations calendar!

WHATS HOT THIS WEEK

LAUNCH OF CHEVROLET (1911)
FILL UP WITH BONUS POINTS!

777 BONUS LOYALTY POINTS GUARANTEED!

Simply purchase and wager 20 casino credits on Bars and Stripes to qualify!

NEW GAMES
GET TRIPLE GREEN POINTS ON NEW GAMES

EVERY THURSDAY THIS NOVEMBER 2009

GROWING GREEN FRIDAYS
DOUBLE POINTS ON ALL SLOTS GAMES

EVERY FRIDAY ALWAYS

SOLAR SUNDAYS GREEN GIVEAWAYS
Purchase & Wager every Sunday and you could win a set of USB Cell Batteries.

PLUS...

Get Double Points on Sunquest Video Slot every Sunday!

Did you know Another CasinoShare player has hit a big one! Mario C. now has lotsa money in the bank after winning a whopping $18,667.53 on Break da Bank Again Video Slot! Well done, Mario! Look out for our Winners Broadcast for a list of all our lucky Mega Celebrations winners.

Stay informed, stay updated and keep winning! Login and play to win today!

Best of Luck!


Nicolette B.
Casino Host
www.casinoshare.eu
Terms and Conditions apply.
Toll Free Support: US: 1-888-214 | Canada: 1-888-214-1951 UK: 0800-051-6701 | support@casinoshare.com

CasinoShare

Terms and Conditions
Contact Us Unsubscribe Privacy Policy

For your reference, this email was sent to: roanan@xxxxxxmail.net

yet the live chat operator 'Uschi' claims it was never sent by them and they have no control over this account.

I also asked him if there was a casino host named 'Nicolette B' working there, he claimed he didn't know half of their employees and when I asked him to tell Mario to come on here and address this, he didn't even know who he was.

Another case of live chat operators not having a clue as to what their own company is doing.

 

[Roanan]

The OTHER explanation is that SUPPORT LIED, and you have NOT been unsubscribed, and it is Casinoshare themselves who control this email address, and are sending out the emails.

Yep...they ARE lying.

A quick whois search of milemecca.com yielded the following:

Results returned from whois.enom.com:

=-=-=-=
Visit AboutUs.org for more information about milemecca.com
<a href="http://www.aboutus.org/milemecca.com">AboutUs: milemecca.com</a>

Registration Service Provided By: RDP Enterprises LLC dba Jackpot Media
Contact: nascar1@pobox.com
Visit:

You do not have permission to view link Log in or register now.

Domain name: milemecca.com

Administrative Contact:
Naden Inc
Max Wright (domains@gamshare.com)
+27.214429803
Fax:
1 Mapp Street
Belize City, N/A
BZ

Technical Contact:
Naden Inc
Max Wright (domains@gamshare.com)
+27.214429803
Fax:
1 Mapp Street
Belize City, N/A
BZ

Registrant Contact:
Naden Inc
Max Wright ()

Fax:
1 Mapp Street
Belize City, N/A
BZ

Status: Locked

Name Servers:
dns1.name-services.com
dns2.name-services.com
dns3.name-services.com
dns4.name-services.com
dns5.name-services.com

Creation date: 25 Apr 2008 14:10:07
Expiration date: 25 Apr 2010 14:10:00

Hmmmm....Gamshare? Oh yeah, the OWNERS of CasinoShare.

 

[Mario]

Hi guys,

Hope all is well and thank you for your posts.

Please note that I can confirm that the mailers do come directly from us and not an affiliate and there is no need to hide.

The problem is that it seems like our unsubscribe system is defective and for some reason is not unsubscribing our players even though you've been unsubscribed from the service.

Again the agent has done what is requested but unfortunately the system is not doing what it was suppose too and we are currently working on it as we speak.

We do apologize for the inconvenience caused and please do not hesitate to contact me if you still keep on receiving emails.

Best regards
Mario

 

[Roanan]

Hi guys,

Hope all is well and thank you for your posts.

Please note that I can confirm that the mailers do come directly from us and not an affiliate and there is no need to hide.

The problem is that it seems like our unsubscribe system is defective and for some reason is not unsubscribing our players even though you've been unsubscribed from the service.

Again the agent has done what is requested but unfortunately the system is not doing what it was suppose too and we are currently working on it as we speak.

We do apologize for the inconvenience caused and please do not hesitate to contact me if you still keep on receiving emails.

Best regards
Mario

I appreciate it.

I do think your hosts need a little more training though.

Plus you should disable the cs@milemecca.com account and stop using it to duplicate everything.

 

[vinylweatherman]

Oh Crap!

Oh Crap

SOLAR SUNDAYS GREEN GIVEAWAYS
Purchase & Wager every Sunday and you could win a set of USB Cell Batteries.

I forgot that, and purchased today


(What the hell are USB Cell Batteries anyway)

 

[winbig]

Again the agent has done what is requested but unfortunately the system is not doing what it was suppose too and we are currently working on it as we speak.

Working on it for 6 months now?

Unfortunately we're currently experienced a technical problem whiles processing your unsubscribe request. Please contact support for further assistance.

This has been going on for at least 9 days, since my first unsubscribe request. When this first happened, I emailed support, and have done so twice since then. Well, nobody seems to care at GM, because of the fact that nobody has even bothered to return any of my emails.

I just tried to unsubscribe today, and am still getting the "technical problem" error.

Aside from this being against US laws in regards to "spam," just think of the moral issues here. What if someone finally realized that they were a problem gambler and kept trying to stop these bonus offers coming in, but GM turned a blind eye to them? Think about it...and besides, it's near impossible to get in touch with live chat to get removed from the mailing list; and judging by this thread, even then it's not 100% that live chat can get you removed, and for good.