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Casinos say the darndest things...

Discussion in 'Online Casinos' started by Emmeline, Mar 12, 2012.

    Mar 12, 2012
  1. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    ...or write for that matter. I received a promo mail the other day and was thinking damn why didn't I save/write down all the stupidities have forgotten most of them. I could just as well have named the thread "How to get a member to run for the hills" or "How to give a member a good laugh" well you get my drift I'm sure.
    People please share :) I'm sure there's plenty to choose from.
    Not a good idea to share the casino names though I guess ;)
    I'll start with this promo mail header.

    Casinos say the darndest things...: cooltext661157991 (1).gif,Mar 12, 2012



    Please move to attic or something if inappropriate.
     
    7 people like this.
  2. Mar 12, 2012
  3. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    The ones that grind my gears are those that slip past my spam filters with headers like `Congratulations <insert e-mail address here>, you are already a winner (at a casino I don`t even have an account with), fancy that :rolleyes::rolleyes::rolleyes:.
     
    1 person likes this.
  4. Mar 12, 2012
  5. LaHutti

    LaHutti Sr. ÜberUnter Ass. Man. webby PABnonaccred PABaccred

    Occupation:
    .
    Location:
    East and West
    :thumbsup:
    Now that's an offer noone can turn down ....LOL

     
    1 person likes this.
  6. Mar 12, 2012
  7. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    :lolup: Well that's some truth in advertising right there. We desperately want to get into your bankroll. :thumbsup:
     
    2 people like this.
  8. Mar 13, 2012
  9. SAunnyS72

    SAunnyS72 On a Break

    Occupation:
    Entrepreneur
    Location:
    Australia
    I like the ones when they say ... " Get $xxx absolutely free when you deposit $xxx with WR" ... Absolutely free ??
     
    2 people like this.
  10. Mar 13, 2012
  11. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Not really that bad. At least not like the one from Go Wild when asked what promos they have 'You are free to deposit and play any games you like' ie stating the obvious without blushing.
     
    5 people like this.
  12. Mar 13, 2012
  13. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    lol, yeah that was funny - "We don't have a bonus for you today, but you can deposit and play your own money with NO WAGERING REQUIREMENTS!" Yay! :p
     
    2 people like this.
  14. Mar 13, 2012
  15. baldidiot

    baldidiot Experienced Member webmeister

    Occupation:
    Webmaster
    Location:
    London
    Score, woot!

    Doesn't (or didn't, I have no idea if they still do) Party Poker/Casino have a WR on all deposits, even if you didn't take a bonus. :what:
     
    2 people like this.
  16. Mar 13, 2012
  17. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Quite a few (maybe even most?) casinos impose a small WR on non-bonus deposits - usually only Dx1 I believe.
    This is to discourage players using their casino accounts simply to move their money from one place to another; e.g. Deposit with a credit card and withdraw by Neteller. The player would incur only small (or no) fees for this, whereas the casinos could have to pay large-ish fees for the transactions.

    KK
     
    1 person likes this.
  18. Mar 13, 2012
  19. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    Sorry for my abscence. Good ones lol :lolup: :thumbsup:

    All this twisting of words reminds me of another one. "Casino X 50% discount"

    Do you have some funny or stupid chats to share? :) I so wish I would have saved those.

    The latest, no copy sorry

    Co: Hello and welcome to xxx

    Me: Hi, I'm trying to register through a link but I end up at another casino

    Co: If you use the link you get the welcome offer

    Me: Yes I know at another casino obviously

    Co: Thank you for your understanding

    Me: Never mind, I imagined it would be good for you to know anyhow

    Co: Thank you for your understanding.

    Me: Ok (sigh) bye

    Co: Thank you for your understanding
     
    1 person likes this.
  20. Mar 13, 2012
  21. chayton

    chayton aka LooHoo CAG PABnonaccred webmeister

    Occupation:
    Freelance Designer
    Location:
    Edmonton Canada
    I had a chat once where the chat person logged on and said "Is there anything else I can help you with today?"
    I said, "No that's all thanks." ;)

    Seriously though, I have a theory that they have some set responses already typed out:

    Welcome to xyz casino, this is (insert chatname) - how can I help you?
    Please hold whilst I review your account (whilst?)
    Thank you for your patience
    Thank you for your understanding
    The bonus terms are..............
    Is there anything else I can help you with today?
    Thank you for contacting blah blah blah

    And they insert them by a keyboard shortcut and sometimes they just do the wrong one.

    OH - once I had a chat with someone and it was one of those where you're supposed to put your name in the one box so your name shows up in chat like this:
    Cindy: Hello

    And I had actually started typing my question in that same box - so through my whole chat it was something like this:
    Chat person: Hello how can I help?
    CindyHi when I log into the casino I get this error and I'm wondering if it's because I'm doing something: Hi
    Chat person: How are you?
    CindyHi when I log into the casino I get this error and I'm wondering if it's because I'm doing something: What the?

    :oops: It was so ridiculous.
     
    4 people like this.
  22. Mar 14, 2012
  23. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    :lolup: Funny stuff it's my impression too that they have some set phrases, From now on I'm gonna save the memorable ones including my own screw ups usually technical ones.The tech support people are usually friendly and helpful but I can see them shake their heads and reach for the aspirin. :oops:
     
    1 person likes this.
  24. Mar 14, 2012
  25. SAunnyS72

    SAunnyS72 On a Break

    Occupation:
    Entrepreneur
    Location:
    Australia
    I just received a video from their CS ... They apologize for the issue that occurred ... This explains it all lol :D

    You must register/login in order to see the link.
     
    Last edited by a moderator: Dec 12, 2017
    1 person likes this.
  26. Mar 14, 2012
  27. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    Exactly. :lolup:

    I've had some weird chats at one casino where there's a delay in the system, can't explain it any better. They say it's some kind of overload and obviously they don't think it's a big deal cause they never apologize.
    On my side it's a big deal since I have to wait 5-10 minutes for every damn line the CO writes.
    It goes like this

    Ok let me have a look at that.
    Then i see "operator is typing" and she's typing infinitely. I'm waiting anxiously for the reply for 5-10 minutes and then finally she stops typing, and then it comes
    Thank you for your patience
    Then she starts typing again and it starts all over. When i finally get the reply to my question what happens? It all starts again naturally and I have to wait 10 more minutes to see if she will add any other useful information but it's usually:
    Is there anything else I can do for you?

    It drives me crazy :sob:
     
  28. Mar 14, 2012
  29. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    I think you will find that this is down to the CS dealing with other customers, so when you see them typing, it isn`t always a reply to you ;).
     
    2 people like this.
  30. Mar 14, 2012
  31. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    PMSL ;).
     
  32. Mar 14, 2012
  33. PNEFOREVER2

    PNEFOREVER2 Senior Member MM

    Occupation:
    Parcel Sorter.
    Location:
    Preston,lancs
    Said this before but 1 or 2 that really get on my crown jewels are;

    "Clear your cookehs!"

    "Uhm,I have"

    "Clear zem now!"

    Or

    "Uninstall ze casino zen reinstall!"

    Not sure why he's always German.

    Like I wouldn't have thought of these before contacting support.
     
    2 people like this.
  34. Mar 14, 2012
  35. Emmeline

    Emmeline Experienced Member

    Occupation:
    editing
    Location:
    Sweden
    Clear zem now :lolup: I was picturing Arnold S in a uniform commanding the poor players, maybe I should go to bed :oops:

    Edit: damn you I can't get that image out of my head lmao :)
     
  36. Mar 15, 2012
  37. Vegasbum

    Vegasbum Senior Member

    Occupation:
    Teacher
    Location:
    Ontario
    My problem is more frustrating

    Before I can chat they ask for my casino name....account number and email address. Then the chat starts:

    Hi may I help you

    ME: yes I would like the 100% bonus that was mailed to me

    Can I please have your account number and email

    ME:..WTF...
     
    3 people like this.
  38. Mar 15, 2012
  39. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Cant blame them. You should have elaborated what you were doing or making like making ####.

    Then they will be able to give you a definite answer lol.
     

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