Casinos right/wrong archive--October 1999

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
Steve not yet!!!!!

re Afican blah blah casino

ENTER LISA "takes not sh*t" from microgaming
as my money is still on the back of a giraffe somewhere in Africa (yes folks its still not arrived) the lovely Lisa from microgaming emails me


Dear Mike,

Thank you for contacting MicroGaming, I apologise for the delay in
responding to yuor original e-mail.

What problems are you experiencing exactly? How long have you been waiting
and what response have you received when you have enquired about payment?

We take the customer service provided by our operators very seriously and
are obviously concerned if there is a problem.

I have forwarded your original e-mail already to the relevent person and I
expect you to receive a satisfactory response shortly.

If you do not, please do not hesitate to contact me again. Also, as soon as
you do hear from the casino, please can you forward their response in order
we can evaluate their customer service.

Thank you for your assistance in this matter and I trust this matter will be
resolved to your satisfaction soon.

Kind regards,

Lisa Wycherley
MicroGaming Systems


Thanks for the quick response Mike. Now I know the facts I will contact the
operator directly.

MicroGaming is associated with all its operators in view of the fact its our
software which powers them, however, I cannot stress enough that we
implement strict policies on customer service and will penalise an operator
heavily if they do not comply with our code of conduct.

What was the last date you had contact with Mr Holmes?

I will e-mail you as soon as I have a response.

Regards,

Lisa Wycherley


WELL WELL WELL A severe punishment awaits all at African fairplay or is Microgaming just talk?????


watch this space
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
As way of an apology Lisa can you arrange a free casino liscence from yourselves for me I know this is the least you can do.

I know my customer service department will be on the ball

I look forward to recieving my casino

(you have to try dont you)
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
Jeablue

OY Frenchie why have you banned British beef from your smelly little country I just found out that you feed you cattle with raw human sewage

yummy yummy pewk in my tummy
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
Steve / LVHM

Will they get paid soon or do liscences have to be revoked

The delightful Lisa now an avid reader of this forum writes:


Thanks for forwarding the response you received.

I am investigating things from our end and will let you know what kind of
response I can solicite!

MicroGaming goes to great lengths to ensure players are treated fairly which
is why we introduced Playcheck. And why our operators' casinos are
independantly reviewed by one of the world's top five auditing firms.

Our commitment to this end is unrivalled.

As a fellow journalist I see the facts in this case will speak for
themselves and I am sure you will report accordingly.

I am always willing to research anything
from our end should you need clarification of any facts. Please advise me in
future of any article in which you wish to quote MicroGaming and I will
ensure you are provided with a detailed response as I am sure this would be
of more interest to your readers than a reply which may have been taken out
of context.

I will be in touch when I have received a satisfactory response.

Regards,

Lisa Wycherley.
 
B

Bet

Guest
I played at a GoTo casino and last Tuesday I think they said my cheque would be sent by FedEx and I would receive it by friday.

I didn't receive it and when I emailed them today they responded by saying that but no checks were sent out, due to the hurricane in the Caribbean Islands.

I recommend their blackjack, however, because they have very good rules, and it's the first time I've finished ahead after a good few hundred hands.
 

lasvegashitmob

Dormant account
Joined
Oct 29, 2002
Has everyone noticed how quiet it is without that Adkins bloke

arrrrrrrr sheer bliss

sh*t I can hear his bike in the distance with playing cards through the spokes to make it sound like a Harley
everyone hide
 
B

Basher

Guest
Theres a kind of hush all over the forum. Steven have you got your money from Caesars?

What are you going to do?
 

steve_adkins

Dormant account
Joined
Nov 24, 2003
Hello ceasarsareshitmob how are you? I want you to know that I spent over 1 hour at the bank today trying to find these missing funds.

The people at the bank are as stupid as the people at the casino. NOBODY knows anything about anything. I am sure I will find something out in a few days. That casino should be doing all of this work in finding my money.

After all it is up to them to pay me isn't it, or am I just asking a little to much? I know I am being a crybaby bloke and all but Damn I would like my money.
 

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