Casinomeister 2016 Awards - Shortlist for Best Casino 2016!!

i think dunover nailed it , as older members & being active here we maybe see the stuff that others dont upon voting , just because a casino gives you x bonus for more play doesn't really make the older members think there a good outfit & should get the vote.

Votes are over pretty much over the year , for me it's about active reps,response time, dealing quickly with complaints ,changes & ideas for their casino applied , listening to customers points, handling angry customers & so forth , i also check Cs front line Cs live chat when im not logged in .

Paramount above all is to adhere to their own terms & not mislead any player at any point.

so my votes were done on these points ;)
 
If I were eligible for vote best casino, I would still vote 32red for its consistent good service and great VIP benefit over past many years. I play at 32red almost daily and it is the best MG casino.

cheers

plasticnote
 
If i could vote my vote would go to Videoslots and Casino Luck definitely,i rarely play with bonuses so Videoslots is my cup of tea :D as for Casino Luck one of my favorite casino, just love playing there
 
Obviously criteria is far more reaching than bonuses. Any CAG member worth their salt will look at the casino's record over the last year, i.e. their response to any issues/threads that required the input of a rep, their product and if it has improved or been maintained well, innovations, general observations about their overall CS, lack of complaints plus conduct here too.

This is why I sometimes have a twinge of concern that there are 'unsung' casinos here, 1 or 2 in Bryan's list of 5 that you simply don't read much about because they do things right and have few complaints or controversies yet maybe people could overlook them as a result of their low profile - it's not all about coming on here offering bonuses or competitions to members although that effort is nice to see, but the bigger picture i.e. the underlying product and attitude toward their customers and consistency thereof, or even improvements they make on behalf of their customers - especially if they are in response to wishes or ideas expressed on CM!

Well said! If I was a CAG I would definitely vote for Vidoeslots as number 1 last year for the reason you mentioned. I have never had any problems whatsoever playing there. Although I would put 32Red as a close second. I do wish 32Red would backtrack on some of the changes that they have made over the last couple of years as I think that they have detracted greatly from the product (24+ pending and no flushing of withdrawals being the main one). Also it's still possible to get hold of live chat and they are still good but not as good as they have been. In the end though I know if I ever was to hit a progessive jackpot at either of these casinos I wouldn't have to stress about being paid which in my books is the biggest criteria for an excellent casino.
 
its going to be videoslots for sure.

If trada can expand their providers and have more of a presence like Dan, I think they could compete next year.

Because their support services and payouts are already better than videoslots. And person to person relationship.

Im actually quite sad I messed up with them. Drinking, bad day and slots arent a good mix lol

I still think trada should let me back considering I didnt self exclude I just said close my account forever...lol. And to make my case stronger and it wasnt argued by Jack. He just insta closed it.

Jack could have tried to talk to me first. So I blame him for my actions :eek::lolup::D
 

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