- Joined
- Aug 25, 2004
- Location
- Bexhill on sea, England
As someone has disagreed, it's only fair that I give you my total agreement vote!Only one award I greatly disagree - best casino group GIG - the way they handled the player and games issues before and during the Christmas period qualified rather for the faceplant of the year. Telling players for weeks to empty cookies/clear cache was just hilarious as they knew all the time their casino platform was not up to the job yet they tried to pin it on the player connection/device etc..... and that for weeks without any improvement and of course never a true acknowledgement that the problem was at their end.
On top one of their casinos, Betspin, has done a runner from CM. Haven't seen a post or a CM promo in well over one year.
Naah, i don't see them as best casino group of the year. --> but then that is just me.
Apart from any operational standards, which may or may not be stellar, I would have excluded this group from the awards simply on the basis that they CHARGE their players for the privilege of making a DEPOSIT... and then again for making a WITHDRAWAL.
Totally ridiculous IMHO
KK