Casinomax Casinos be careful on free spins offers

Hi lockinlove,

I appreciate your comments.

I can assure everyone here that we respect all players and affiliates and treat them well. In regards to cash back bonus we do offer 40% cashback on your deposit - probably the highest % most casinos will offer. Requirements for the cash back are very standard to any other operator.

Kind Regards,
Karolina
you no longer offer cashback according to chat. I do not get cashback anymore. So I don't see where the 40% cashback is??
 
Whoa 40%! I have the same question now. :) Mind you I can't deposit cause still no deposit options there.
Hi lockinlove,

I appreciate your comments.

I can assure everyone here that we respect all players and affiliates and treat them well. In regards to cash back bonus we do offer 40% cashback on your deposit - probably the highest % most casinos will offer. Requirements for the cash back are very standard to any other operator.

Kind Regards,
Karolina

Just spoke to Chris in chat about the 40% cashback and he said "We did discontinue the 25% weekly cashback promotion in August when our casino's had an over hall that is correct what you've been told,
What I will need to do is after reviewing the account for you, is refer this off over to Casino Management as they have performed a periodical review of the accounts and as of the moment I can't apply cashback as this offer is intended for players who haven't been as lucky as yourself,
But I will get them to look into this for you to see if there is anything that can be done for you there"

APPARENTLY I HAVE BEEN TOO LUCKY!! Absolutely Unreasonable..

I don't understand how you assure everyone and your affiliates that you offer cashback at 40% but you actually do not offer any cashback at all... This seems very dishonest IMO. You use to offer cashback on a weekly basis which I loved because it gave me a second chance to win. I went ahead and temporary closed my account because I do not feel comfortable playing at a dishonest casino. Please explain to me whats going on and I will decide if I will come back or not.

Thanks Karolina
 
Hi pokerdan,

We do offer 40% cash back as per our promotion section however all bonuses are subject to status as usual.

Let me check your account and I will get back to you.

Kind Regards,
Karolina
 

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