CasinoLuck tactics

omilla

Newbie member
Joined
Aug 26, 2016
Location
Russia
I opened account on CasinoLuck 9 Jule 2016.

My account was blocked 21 June and they ask me send my notarized docs to London. Address was wrong and the letter was not delivered, but after conversation my account was unlocked.

I ask Casino Luck about covering my cost for FedEx 13 September. After a long conversation Casino Luck said: "The query has been sent to our finance department for evaluation." It was 26 September.

18 October I ask CasinoLuck about investigation. They don't answer.

A few days ago I tried to login into my account and I see I was banned.
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
I opened account on CasinoLuck 9 Jule 2016.

My account was blocked 21 June and they ask me send my notarized docs to London. Address was wrong and the letter was not delivered, but after conversation my account was unlocked.

I ask Casino Luck about covering my cost for FedEx 13 September. After a long conversation Casino Luck said: "The query has been sent to our finance department for evaluation." It was 26 September.

18 October I ask CasinoLuck about investigation. They don't answer.

A few days ago I tried to login into my account and I see I was banned.

Casino Luck is a good casino and don't employ crazy tactics. You can send a private message to Erik the rep here: https://www.casinomeister.com/forums/members/

He should be able to help you out and explain why you were banned.
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
I opened account on CasinoLuck 9 Jule 2016.

My account was blocked 21 June and they ask me send my notarized docs to London. Address was wrong and the letter was not delivered, but after conversation my account was unlocked.

I ask Casino Luck about covering my cost for FedEx 13 September. After a long conversation Casino Luck said: "The query has been sent to our finance department for evaluation." It was 26 September.

18 October I ask CasinoLuck about investigation. They don't answer.

A few days ago I tried to login into my account and I see I was banned.

Could be an EMSEB issue?
(you have excluded from another EM casino(s) in the past and are now trying to cash-out?)
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
Could be an EMSEB issue?
(you have excluded from another EM casino(s) in the past and are now trying to cash-out?)

Totally guessing here but I doubt that it is an EMSEB issue since they requested him send his documents notarized so it may have something to do with an identity issue. Casinos usually only request notarized documents when they are not satisfied about a players identity. Erik should be able to help the player out and provide him with the answer if the player doesn't know already.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Eric not Erik :p :p :p

Erik, is Thrills rep, aka the Invisible Man currently residing in the Bermuda Triangle along with many other reps :eek:

Disclaimer: This is a joke, if my SOH is not appreciated then I will simply tell another Joke. :D
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Eric not Erik :p :p :p

Erik, is Thrills rep, aka the Invisible Man currently residing in the Bermuda Triangle along with many other reps :eek:

Disclaimer: This is a joke, if my SOH is not appreciated then I will simply tell another Joke. :D

Tell us some chicken jokes
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
Eric not Erik :p :p :p

Erik, is Thrills rep, aka the Invisible Man currently residing in the Bermuda Triangle along with many other reps :eek:

Disclaimer: This is a joke, if my SOH is not appreciated then I will simply tell another Joke. :D[/QUOTE

LOL I did point him to the correct rep even if I did spell his name wrong.
 

omilla

Newbie member
Joined
Aug 26, 2016
Location
Russia
Could be an EMSEB issue?
(you have excluded from another EM casino(s) in the past and are now trying to cash-out?)

I don't remember, but probably excluded from next casino in 2015.

I don't play on CasinoLuck between withdraw all funds after notarized story (about 13 September) and 26 October, when I see my account is locked.
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
I don't remember, but probably excluded from next casino in 2015.

I don't play on CasinoLuck between withdraw all funds after notarized story (about 13 September) and 26 October, when I see my account is locked.

Contact the rep he should be able to help you out.
 
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