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Casino Complaint Casinoluck - Deceptive marketing

Discussion in 'Casino Complaints - Non-Bonus Issues' started by spoton, Jan 11, 2018 at 9:19 PM.

    Jan 11, 2018 at 9:19 PM
  1. spoton

    spoton Senior Member webmeister

    Occupation:
    Student
    Location:
    Right behind you
    Since my former favourite casino Casinoluck changed label/software provider quite some time they have changed quite a lot, especially their marketing.

    I can come with some examples of the emails which has dropped into my email lately with subjects like (In Norwegian):

    "You have gotten a new friend request!"
    "Important message"
    "Congratulation Oslo, you have won todays..."

    Not to mention mega big suprises, gifts and freespins that equals approx 10% match bonuses on your deposit worth of spins..

    This is IMO as spammish as it gets, and not OK at all. I reported this to their rep exactly one month and he agreed, saying it was because they had some backlog as for translating their content.

    I think one month is enough for such a serious matter, and if they lack manpower they should stop sending the emails out rather than bullshiting their customers like this.
     

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