Bollocks - a bonus is a MARKETING TOOL, one dreamed up by online casinos because they couldn't do what B & M casinos do, which is hide the clocks and the exit, and keep plying players with free drinks and comped rooms. If casinos limited this "privilige" to their top players as B & M casinos do with their better perks, there would be no incentive for a player to choose one casino over another.
They are now using bonuses as a trap because they know they can't do away with them altogether, so set up systems that are biased against winners. Terms, particularly ones that void bets, are NOT applied fairly. The casino picks and chooses when to apply such terms, and this tends to be after a player has won. It would be fairly simple to implement whatever complicated rules they want in the software, but they choose not to because it costs money, and it costs far less to pounce after the fact on a player that has misunderstood a term, or not bothered to check closely because they have assumed the word "all" has the same meaning as defined in the dictionary.
These operators also like to hide in jurisdictions that tend to turn a blind eye to how consumers are treated, or who can be bought off. They always specify that players have to take them to court in some foreign place, even though the customer is playing from their own country.
I am sure that this party will soon end, and proper regulation will be enforced through international agreements, and consumers will get the benefit of consumer laws over the Winternet just as they do over B & M transactions.
I am waiting to see what proposals the UK government come up with after they saw the Full Tilt fiasco deprive UK players of their supposedly "ring fenced" funds in a poker room overseen by one of the premier whitelisted jurisdictions. Had Full Tilt not had such a large media campaign in the UK, this would not have been such a big issue.
The "killer blow" would be if BBC Watchdog run a story on this, as it will mean the FIRST story many people hear about online casinos and poker will be one of a UK whitelisted operation "running off" with almost $200 million of players' funds worldwide. It would put many people off from trying the hobby for the first time, and the tight lipped attitude shown to enquiries so far will make them look even worse on such a program.
I agree with diamond.
Marketing tool or not, bonuses are not a right and casinos can set whatever restrictions they wish. Whether they are silly is another argument....if you don't like the terms don't play.
The OP didn't read the terms thoroughly, which is almost the same as not reading them at all. Anyone reading it properly would see it was poorly worded and a reasonable person would have sought clarification....and possibly avoided this whole mess.
I'm not sure what's up with you the past year or so vinyl....you seem totally convinced that every casino is out to trap the unwary and rip off anyone they can. It's not the kind of balanced POV that I used to associate with your clear-headed, albeit short, posts.
I would like to thank CM for giving me the RIGHT to post wherever I see fit.