CasinoEuro rep introduction

[Betsson-Group]

Hi all,

I’d like to introduce Alex from CasinoEuro. Alex works as an Casino Manager with us, and would like to participate in the forum and interact with you all.

I will still be available for any questions, requests and complaints you might have. So do not hesitate to contact any of us when needed

Best Regards,
Halvor
Betsson Group

 

[Tirilej]

So where is he? I've been waiting for him to show up again

Don't worry Alex, I can't bite from here, and I don't play there

 

[Betsson-Group]

So where is he? I've been waiting for him to show up again

Don't worry Alex, I can't bite from here, and I don't play there

Alex is not in the office now, but he will pop by to say hello as soon as he got the chance

Best regards,
Halvor
Betsson Group

 

[MrSilver]

Thanks Halvor! and welcome to the forum Alex!

 

[wamphyri]

Hi Alex/Halvor

Is there any specific reason why your Casino Euro welcome offer is not available to UK customers?

It is advertised in £ on the front page splash but the T&C states - "The Offer is not available to customers residing in Russia, Bulgaria, Ukraine, Turkey, UK, Argentina etc......."

 

[CasinoEuro-Alex]

Hi all (and thanks for the introduction Halvor),

As mentioned, if anything feel free to pop me a message and I´ll look into it.

Feels great to be back here again

 

[CasinoEuro-Alex]

Hi Alex/Halvor

Is there any specific reason why your Casino Euro welcome offer is not available to UK customers?

It is advertised in £ on the front page splash but the T&C states - "The Offer is not available to customers residing in Russia, Bulgaria, Ukraine, Turkey, UK, Argentina etc......."

Hi,

The bonus advertised in Pounds is specifically for UK customers, so there´s been a glitch somewhere. I think you ended up on the "English international" promotions page.

This is the promotion page for the UK specific welcome bonus:

You do not have permission to view link Log in or register now.

Where you can find the following term:
Only customers residing in the United Kingdom are entitled to this offer.

If you have any issues activating your bonus, just let me know and I´ll help you out.

Thanks,
Alex

 

[wamphyri]

Hi,

The bonus advertised in Pounds is specifically for UK customers, so there´s been a glitch somewhere. I think you ended up on the "English international" promotions page.

This is the promotion page for the UK specific welcome bonus:

You do not have permission to view link Log in or register now.

Thanks,
Alex

OK clicked on that link, works OK & advertises a £100/100% bonus. Clicked on the create account link which then throws up a 505 internal server error page. Then when I click on back a page it takes me to a registration page offering a £150 deposit.

Sorry but this does not really fill me with confidence enough to sign up.

 

[wamphyri]

All now sorted thanks.

 

[andybb]

Hello Alex!

Hello Tirilej!

 

[Tirilej]

Hello Alex!

Hello Tirilej!

That can only be....the one and only..... ANDY

I'm not wrong am I or I would be really embarrassed

 

[lomakin]

So where is he? I've been waiting for him to show up again

Don't worry Alex, I can't bite from here, and I don't play there

I`m shure, after this words Alex don`t appeare in this topic : D

 

[andybb]

That can only be....the one and only..... ANDY

I'm not wrong am I or I would be really embarrassed

What gave that away?
Was it the "Andy" in my username.
It's me.
UNless you meant another Andy in which case I would be really embarrassed

 

[Tirilej]

I`m shure, after this words Alex don`t appeare in this topic : D

He already have and I'm sure you're intelligent enough to realize I know him in person.

 

[Tirilej]

What gave that away?
Was it the "Andy" in my username.
It's me.
UNless you meant another Andy in which case I would be really embarrassed

No need to be embarrassed. You're the one and only Andy for meoke:

Nice to see you back

 

[DANB9191]

Welcome back

The last time I said that, the member got banned

 

[Jd666]

So...

I had a look at Casinoeuro as i was pretty certain they stopped accepting UK players when the licensing rules came in.

Wouldnt let me log in so i used forgotten password link.
It sent the reset link to my email.
Changed password and still wouldnt let me log in.

Opened live chat, impressed it was open at this time on a morning and asked why i couldnt log in.

Apparently i have to open a new account but with different email address.

So if UK players want to use Casinoeuro and were signed up before, you have to create new account or contact them if you want to use your old email address.

I now have to wait for them to get back in touch with me.

 

[CasinoEuro-Alex]

Hi,

This is correct. We re-entered UK earlier this month, but as you mention, we´re not allowed to re-open any accounts. New account with new e-mail or you can contact us and we can help out

Let me know if any issues.

/Alex

So...

I had a look at Casinoeuro as i was pretty certain they stopped accepting UK players when the licensing rules came in.

Wouldnt let me log in so i used forgotten password link.
It sent the reset link to my email.
Changed password and still wouldnt let me log in.

Opened live chat, impressed it was open at this time on a morning and asked why i couldnt log in.

Apparently i have to open a new account but with different email address.

So if UK players want to use Casinoeuro and were signed up before, you have to create new account or contact them if you want to use your old email address.

I now have to wait for them to get back in touch with me.

 

[Jd666]

Hi,

This is correct. We re-entered UK earlier this month, but as you mention, we´re not allowed to re-open any accounts. New account with new e-mail or you can contact us and we can help out

Let me know if any issues.

/Alex

After all that time waiting for an email, i then get told i have to use a new email address

 

[DANB9191]

Pretty sure this casino sent me over to Betsafe when they stopped accepting UK players.. Just signed up with my normal email address Happy about that! Wouldn't want another email address just for one casino

 

[lomakin]

He already have and I'm sure you're intelligent enough to realize I know him in person.

It`s just a joke, man )

 

[Tirilej]

It`s just a joke, man )

Me being a man would also be a big joke

 

[jjezebel37]

I have tried to reregister but it's not giving me an option to say I'm from the UK in the sign up section.

 

[jjezebel37]

Thanks for being so quick to respond Alex and for giving me the correct link.

I was able to sign up quite easily!!